See your statements and manage your accounts

How it works

Log in to AccèsD and click Select a plan, under More options in the right-hand portion of the screen. Your account information will be displayed, including your current plan and number of transactions to date.

Click Change to get plan recommendations1 based on your transaction history. Click Select to select a plan, if appropriate.

The Select a plan function is also available on your mobile device.

Features

The Select a plan feature allows you to:

  • See which plan you currently have
  • Select a plan or change your current plan on your own and at no charge2.
  • Track the number of transactions you make each month to avoid going over the number of transactions included in your plan
  • Determine the most economical plan based on your transaction history (up to 3 months)3, 4.

Registered for AccèsD?

Select a plan

Not registered yet?

Register for AccèsD

Get a list of transactions made in your Desjardins account over the last 12 months and in your Visa account since the last statement. It perfectly complements the online monthly account statement.

Features

Eligible accounts

Desjardins accounts and Visa Desjardins accounts

Cost

No charge

Available information

Desjardins accounts:

  • Transactions made in the last 12 months

Visa accounts:

  • Transactions made since the last statement

Accessibility

Available on AccèsD, any time and from anywhere

Other

Available for Canadian and U.S. dollar accounts

Registered for AccèsD?

View your latest transactions

Not registered yet?

Register for AccèsD

Available only online on AccèsD Internet and mobile they'll help you grow your savings quickly at a favourable interest rate so you can carry out projects or prepare for the unexpected.

Savings Account
This account is for people who want to grow their savings quickly with a favourable interest rate. There are no fees and you can access your funds easily. The account is also RRSP eligible.

Learn more about the Savings Account.

Term S@vings
Ideal for self-directed investors who want to purchase a safe investment at a fixed enhanced rate that is guaranteed for the duration of the term.

Learn more about Term S@vings.

Features

Efficiency

No need to leave the house or pick up the phone.

Accessibility

Available 24 hours a day.

Transactions

  • Savings Account: Inter-institution transfers and transfers between this account and your other Desjardins accounts permitted at all times5.
  • Term S@vings: none authorized.

Account statement

Monthly account statement included in the current statement you receive by mail or online.

Fees

None

How it works

  • Log in to AccèsD.
  • Below the Accounts section, click the Open an account link.
    OR
  • Below the Savings and investments section, click the Make an investment link.
  • Select the product you want from the products displayed.

Not registered yet?

Register for AccèsD

Open a regular savings account to accumulate funds through single or scheduled periodic instalments to save up for a project or be prepared for the unexpected.

No longer using your Regular Savings Account? You can close it in 2 easy steps.

Features

Efficiency

No need to leave the house or pick up the phone

Accessibility

Available 24 hours a day

Transactions

Deposits, withdrawals and transfers

Account statement

Monthly statement of account included in the current statement you receive by mail or online.

Fees

Service charges apply. Transactions made in this account are not included in the everyday account transaction plan.

How it works

  • Below the Accounts section, click the Open an account link, and select Regular Savings Account.

To close a Regular Savings Account:

  • On the AccèsD home page, click More options in the right-hand menu, and then Close a Regular Savings Account.

Registered for AccèsD?

Open or close a Regular Savings Account

Not registered yet?

Register for AccèsD

Customize your accounts so you can tell them apart more easily. In just a few minutes, add a nickname to each one (e.g., trip, cottage, family, etc.) and simplify your finances.

Registered for AccèsD?

Click More options in the right-hand menu, and select Nickname account.

Nickname your accounts

Not registered yet?

Register for AccèsD

Get a list of transactions made in your account since your last monthly statement and search for a specific transaction in a given time period.

Features

Eligible accounts

Desjardins caisse accounts in your name.

Search

Get your account information and search for transactions by:

  • account
  • type of transaction
  • amount
  • date

Information for the last 12 months

Data is available for the last 12 months provided you are signed up for online monthly statements of account.

Download

Can be downloaded in several formats and imported into a word processing program, spreadsheet or database.

Other

  • No charge
  • Available on AccèsD, any time and from anywhere

Registered for AccèsD?

Search for a transaction

Not registered yet?

Register for AccèsD

Get all the info on your accounts: transactions made in your caisse and credit card accounts, related fees, loans, market-linked guaranteed investments, term savings and Desjardins Funds.

Register for online statements

Features

Eligible accounts

Desjardins accounts and Visa Desjardins accounts

Cost

No charge

Format

Identical to paper statements. Also available in PDF format.

Availability

Available as of the first of the month (Desjardins accounts)

Impact on the environment

Helps protect the environment by reducing paper consumption.

Saving, printing and downloading

Statements can be saved on your hard drive and printed. They can also be downloaded in several formats and imported into a word processor, spreadsheet or database. Statement templates to help you download your statements

Desjardins account statements

  • Can be viewed on AccèsD, under the Statements and documents icon in the right-hand menu, by clicking Accounts under Monthly statements.
  • Retrievable for 7 years
    • If you were already registered for online statements in May 2013, your statements are saved for 7 years from that date on.
    • After May 2013, statements are saved the month following your registration for online account statements.
  • Also available in paper format and mailed on request

Desjardins credit card account statements

  • Can be viewed on AccèsD, under the Statements and documents icon in the right-hand menu, by clicking Accounts under Monthly statements.
  • Retrievable for 10 years
  • Also available in paper format and mailed on request.

Desjardins Funds investment statements

  • Available quarterly and retrievable on AccèsD for 2 years
  • Identical to the investment statements sent by mail
  • Easy to download and print

Learn more - Account statements

Cover your caisse everyday account or any other eligible account if there are insufficient funds in your account, using your Visa Desjardins card.

Features

How it works

Once you add the overdraft transfer to your account, the transactions that exceed your account balance are still authorized. A cash advance on your Visa Desjardins card6 automatically covers your account at the end of the business day.

Who is this for?

For members who want:

  • to avoid account overdraft charges and the inconveniences of a temporary lack of funds.
  • more leeway in managing their personal finances.

Advantages

  • Avoid account overdraft charges and the inconveniences of a temporary lack of funds in your account.
  • No sign up fees, no monthly fees and no transaction fees.
  • Interest charges for cash advances on your Desjardins credit card are lower than NSF charges.
  • Helps maintain your credit rating, which financial institutions check when you apply for a loan.

Eligible accounts

The following individual and joint accounts7 are eligible for overdraft transfer8 regardless of the caisse where they were opened:

Eligible transactions

The service is like a safety net when you make the following transactions:

  • cheques
  • bill payments
  • direct payments
  • loan payments at your caisse9
  • withdrawals
  • direct withdrawal (automatic preauthorized withdrawals in your account)
  • transfers between 2 accounts

Any transactions associated with your account overdrafts are listed on your monthly statements.

Balance

The amount of the cash advance used to cover your overdraft will be added to your Desjardins credit card. You can pay the balance any time at an ATM, on AccèsD Internet or AccèsD Telephone, or at your caisse.

Maximum amount permitted

Corresponds to the authorized credit limit on your Desjardins credit card at the time the advance is required, and to a maximum of $5,000 per day.

Interest rate

  • Cash advances are subject to the same interest rate as your Desjardins credit card.
  • If you think you won't be able to pay the balance of yourDesjardins credit card, apply for a low interest rate card to reduce your interest charges.

Flexibility

You can add or opt out of the service at any time.

Register for the overdraft transfer

* Certain conditions apply.

  1. Available only on AccèsD Internet.
  2. New plans go into effect at the start of the month of the change request.
  3. Plan recommendations are based on transaction of the last month(s). Your caisse cannot be held responsible if, on the basis of future activity, another plan should prove to be more economical.
  4. No recommendation can be made without at least one complete month's transaction history.
  5. Except the RRSP Savings Account.
  6. Service may be suspended due to a number of factors, such as the available credit limit for overdraft transfer, the card conditions, or applicable credit and security rules (e.g., if amounts put on hold for pending transactions result in the credit limit being reached, or payment of an amount owing on the card is unduly late). Where appropriate, service is reinstated once the situation is resolved.
  7. Certain accounts cannot be linked to a Visa Desjardins card.
  8. Accounts held in a Desjardins caisse only.
  9. To make loan payments with the overdraft transfer, you must first contact your caisse to make the required changes to your file.