Lock or replace your card online
Lock or replace your card online
Discover 3 features to help you manage your Desjardins credit or debit card on AccèsD.
If your credit or debit card is lost, stolen or damaged, or if you haven't received it yet, you can resolve the issue in a few easy clicks.
3 features to manage your card
Lock a lost or stolen card
Temporarily lock your card to avoid any fraudulent transactions until it turns up or you replace it.
Report a lost, stolen or unreceived card
Report your card as lost, stolen or unreceived if you're sure it won't be recovered.
Replace a damaged card
Replace your card if it's damaged or defective.
Desjardins credit card
Manage your credit card online
Follow the steps below to access your card controls located under the Manage card menu on AccèsD.
- Log in to AccèsD.
- Under Quick access, tap Accounts.
- Under Cards, loans and credit, tap the card you want to manage.
- Tap the Manage card button.
- Under Cards, loans and credit, click the card you want to manage, then on Manage card.
Contact us
If you'd prefer to speak with someone, you can call us.
Desjardins debit card (Access card)
Manage your debit card online
Follow the steps below to access your card controls located under the Manage card menu on AccèsD.
- Log in to AccèsD.
- Under Quick access, tap Accounts.
- Under Accounts, tap the card you want to manage.
- Tap Information and then tap the Manage card button.
- Under Accounts, click the account linked to the card you want to manage and then the Manage card link to the right.
Contact us
Here's how to get in touch if you'd prefer to call us for assistance.
3 tips to avoid credit and debit card fraud
- Never leave your cards out in the open, whether you're at work, in public or in a car.
- Always check that your card is returned to you after a purchase.
- Always check your monthly account statement. Immediately report any transaction that you believe to be fraudulent.
Frequently asked questions
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