Other
Members who use AccèsD Internet can now use this service to receive emails to alert them when certain events occur or are about to occur in their everyday or Desjardins credit card accounts.
Alerts available
Members
- insufficient funds for a pre-authorized payment
New - minimum balance alerts
- pending bill payment alerts
Desjardins credit cardholders
- Credit limit approaching alerts inform you when your balance reaches the amount you specify.
- Payment due date alerts (minimum payment not received)1 remind you to make a payment by the due date listed on your account statement.
- Card suspended for authentication alerts inform you your card has been temporarily deactivated for security reasons.
- Card renewal alerts inform you your card is nearing its expiration date (30 to 60 days).
- Accord D financing due date alerts inform you your Accord D financing due date is approaching.
- Monthly statement available alerts inform you your monthly statement has been produced when you’ve signed up for monthly online statements of account.
This free service lets you keep a closer eye and better handle on your finances.
Features
Efficiency
No need to leave the house or pick up the phone
Accessibility
Available 24 hours a day.
How to register for the Alert service
- Log in to AccèsD.
- Click on the Profile and preferences icon in right-hand menu, and then Alert service.
- To register for the Alert service, enter the email address at which you would like to receive the alerts and accept the service terms and conditions.
- The next step will be to activate your email address by entering the activation code that will be sent to you by email.
- Once your email address is activated, you can add alerts to your user file and define the delivery settings.
You'll then receive the email alerts according to the delivery settings specified.
Registered for AccèsD?
Register for the Alert service on AccèsD.
Make a stop payment on one or more pre-authorized payments or cheques. It's easy, fast and secure!
Features
Efficiency
Saves you trips and calls to your caisse.
Accessibility
Available 24 hours a day.
Environmental impact
Eliminates paper waste.
Information you will need
For a stop payment on a cheque:
- Name of recipient
- Amount of cheque
- Date of cheque
For a stop payment on a pre-authorized payment:
- Payee name
- Amount of the pre-authorized payment
Fee
Varies based on the number of cheques or pre-authorized payments on which you want stop payment.
Access
Click More options in the right-hand menu, and then Cancel transaction.
Registered for AccèsD?
The authorized payment service lets you enjoy your trip without having to remember to pay your Visa Desjardins account.
Learn more about the Authorized Payment Service.
Safely report a change of address to your caisse on AccèsD.
Features
Efficiency
No need to leave the house or pick up the phone.
Accessibility
Available 24 hours a day.
How it works
Click on the Profile and preferences icon in the right-hand menu, and then Change address.
Registered for AccèsD?
Order your personalized cheques online on AccèsD in total security.
Features
Design your own
Create your own style using the options in the catalogue.
Quantities available
Desjardins and Finastra, its exclusive cheque supplier, are pleased to offer you a wide range of cheques and accessories.
Cheques can be ordered in quantities of 50 or 1002.
Access
Click More options in the right-hand menu, and then Order cheques.
Registered for AccèsD?
Desjardins Consent is your signed authorization to allow the various Desjardins components with which you maintain a business relationship to collect, use and share with one another the information needed to process your requests.
Because they share the information, advisors can analyze your financial situation with a more comprehensive picture in mind and offer you advice and personalized services even better tailored to your profile and needs.
Features
More efficient
When conducting a transaction, you no longer have to repeat all the required information, which leaves you with more time to spend with the Desjardins advisor or representative evaluating your needs and planning your transactions such as loans and investments.
Customized service
Since your advisor has an overall picture of your your finances, they’ll be better able to help you fulfill your objectives by recommending products and services suited to your current and future situation. You therefore benefit from more customized service and a more personalized service offer.
Targeted offers
Desjardins Consent allows Desjardins to draw up and keep up to date an overall picture of your financial situation so that you benefit from more specifically targeted product and service offers that meet your needs.
Privacy
- For Desjardins, privacy and respect of members have always been top priorities. All employees who need to access member files are given controlled access levels and follow a strict code of ethics.
- Desjardins uses state-of-the arts technology and regularly updates its security standards to protect members' financial information against any breach, transmission or modification.
Learn more
See Privacy.
Registered for AccèsD?
Click on the Statements and documents icon in the right hand menu, and then Desjardins Consent under Terms of use.
You can make a donation to the foundation or charity3 of your choice. It's a great way to support a cause you care about easily, quickly and securely.
Features
Schedule your donations ahead of time
Option of setting donations up in advance to be carried out at a later date
Security
Secure and confidential
Economical
Reduces processing costs for receiving organization
Environmental impact
Eliminates paper, stamps and mailing delays
To learn which organizations accept donations through AccèsD, see the list of Eligible foundations and charities.
Registered for AccèsD?
Steps:
- Click Bill payments in the right-hand menu, and select the Add a bill tab.
- Use the search tool to add the new organization to your bill file.
- Click on the Pay a bill tab to make your donation.
AccèsD gives you fast access to your insurance file.
Property insurance
Get an overview of the property you have insured by Desjardins Insurance under Property insurance in the Insurance section.
You'll find information about your personal auto or home insurance and business insurance.
- Policy effective dates and expiration dates.
- The amount insured and insurance premium amount.
- Your policy's coverage, riders and privileges.
- Information about the insured property.
- Insurance file activity.
You'll also be able to change your address, request a quote online, change your payment method or file claims.
Life and health insurance
The Life and health insurance section lets you see a portion of your Desjardins Financial Security personal insurance file.
You'll find:
- the type of insurance you've taken out (Loan Insurance, Line of Credit Insurance, Savings-Life Insurance et Credit Balance Insurance, Travel Insurance or Accirance, Personal Accident Insurance)
- the coverages associated with your account, credit card or Accirance contract (e.g., life or disability)
You can add other insurance policies to your AccèsD overview page.
You'll also be able to apply for Travel Insurance or Accirance Accident Insurance online.
Registered for AccèsD?
Do you write several cheques a month? You can easily keep track of them with our cheque imaging service.
It's an easy way to save money and help save the planet by reducing the amount of paper you use.
What is cheque imaging?
It's a service that lets you view and download PDF copies of cheques you've written.
Individual view
- Back and front view of cheques
- Available for up to 62 days
- Searchable by date or cheque number
Overview
- Back and front view of cheques
- Available for up to 18 months from when you signed up
- Viewable history
How to view or download images on AccèsD Internet
There are 2 ways to view or download cheque images:
- Click Search transactions, then Posted to account.
- Click More options, then Cheque imaging. You'll receive a PDF file in your Messages within 24 hours.
Fees
Fees apply for this service.
See service feesPaper cheque imaging service
As of June 12, 2022, the paper version of the cheque imaging service is no longer offered. Members who currently have this service can continue to use it.
How to sign up
To get the cheque imaging service, you must first register for AccèsD.
Learn more about AccèsDThen, sign up for the cheque imaging service by visiting a caisse or contacting a customer service representative.
Obtain a valid document with your account information to provide to organizations when you do not have a cheque on hand.
Features
Cost
No charge
Simplicity
Eliminates the need to send voided cheques to set up direct deposits and withdrawals.
Other
Available only for Canadian dollar accounts.
Registered for AccèsD?
Desjardins Insurance refers to Desjardins General Insurance Inc.
- Payment due date alerts are automatically sent to Student Cash Back Visa cardholders when there is an email address on file.
- To get smaller quantities (4 or 12 cheques), please call 1-800-CAISSES or your caisse.
- Desjardins makes its online donation service available to organizations by request, and under certain conditions, but does not necessarily endorse the organizations or their objectives.