Other
Members who use AccèsD Internet can now use this service to receive email to alert them when certain events occur or are about to occur in their chequing, Desjardins credit card or prepaid card accounts.
Alerts available
Members
- insufficient funds for a pre-authorized payment
New - minimum balance alerts
- pending bill payment alerts
- epost™ document received alerts
Desjardins credit cardholders
- Credit limit approaching alerts inform you when your balance reaches the amount you specify.
- Payment due date alerts (minimum payment not received)1 remind you to make a payment by the due date listed on your account statement.
- Card suspended for authentication alerts inform you your card has been temporarily deactivated for security reasons.
- Card renewal alerts inform you your card is nearing its expiration date (30 to 60 days).
- Accord D financing due date alerts inform you your Accord D financing due date is approaching.
- Monthly statement available alerts inform you your monthly statement has been produced when you’ve signed up for monthly online statements of account.
Desjardins prepaid cardholders
- Minimum balance reached alerts inform you when you reach the minimum balance you specify.
- Card renewal alerts inform you when your card is nearing its expiration date (30 to 60 days).
- Card suspended for authentication alerts inform you when your card has been temporarily deactivated for security reasons.
This free service lets you keep a closer eye and better handle on your finances.
Features
Efficiency
No need to leave the house or pick up the phone
Accessibility
Available 24 hours a day.
How to register for the Alert service
- Log on to AccèsD.
- Click on the Profile and preferences icon in right-hand menu, and then Alert service.
- To register for the Alert service, enter the email address at which you would like to receive the alerts and accept the service terms and conditions.
- The next step will be to activate your email address by entering the activation code that will be sent to you by email.
- Once your email address is activated, you can add alerts to your user file and define the delivery settings.
You'll then receive the email alerts according to the delivery settings specified.
Registered for AccèsD?
Register for the Alert service on AccèsD.
Make a stop payment on one or more pre-authorized payments or cheques. It's easy, fast and secure!
Features
Efficiency
Saves you trips and calls to your caisse.
Accessibility
Available 24 hours a day.
Environmental impact
Eliminates paper waste.
Information you will need
For a stop payment on a cheque:
- Name of recipient
- Amount of cheque
- Date of cheque
For a stop payment on a pre-authorized payment:
- Payee name
- Amount of the pre-authorized payment
Fee
Varies based on the number of cheques or pre-authorized payments on which you want stop payment.
Access
Click More options in the right-hand menu, and then Cancel transaction.
Registered for AccèsD?
If you're going to be travelling outside the country, you can let us know on AccèsD that you will be using your credit card abroad. You don't have to call or visit your caisse. This service is available 24 hours a day.
Did you know?
The authorized payment service lets you enjoy your trip without having to remember to pay your Visa Desjardins account.
Learn more about the Authorized Payment Service.
Not registered yet?
Register for AccèsD
Safely report a change of address to your caisse on AccèsD.
Features
Efficiency
No need to leave the house or pick up the phone.
Accessibility
Available 24 hours a day.
How it works
Click on the Profile and preferences icon in the right-hand menu, and then Change address.
Registered for AccèsD?
Order your personalized cheques online on AccèsD in total security.
Features
Design your own
Create your own style using the options in the catalogue.
Quantities available
Desjardins and Finastra, its exclusive cheque supplier, are pleased to offer you a wide range of cheques and accessories.
Cheques can be ordered in quantities of 50 or 1002.
Access
Click More options in the right-hand menu, and then Order cheques.
Registered for AccèsD?
Desjardins Consent is your signed authorization to allow the various Desjardins components with which you maintain a business relationship to collect, use and share with one another the information needed to process your requests.
Because they share the information, advisors can analyze your financial situation with a more comprehensive picture in mind and offer you advice and personalized services even better tailored to your profile and needs.
Features
More efficient
When conducting a transaction, you no longer have to repeat all the required information, which leaves you with more time to spend with the Desjardins advisor or representative evaluating your needs and planning your transactions such as loans and investments.
Customized service
Since your advisor has an overall picture of your your finances, they’ll be better able to help you fulfill your objectives by recommending products and services suited to your current and future situation. You therefore benefit from more customized service and a more personalized service offer.
Targeted offers
Desjardins Consent allows Desjardins to draw up and keep up to date an overall picture of your financial situation so that you benefit from more specifically targeted product and service offers that meet your needs.
Privacy
- For Desjardins, privacy and respect of members have always been top priorities. All employees who need to access member files are given controlled access levels and follow a strict code of ethics.
- Desjardins uses state-of-the arts technology and regularly updates its security standards to protect members' financial information against any breach, transmission or modification.
Learn more
See Privacy.
Registered for AccèsD?
Click on the Statements and documents icon in the right hand menu, and then Desjardins Consent under Terms of use.
You can make a donation to the foundation or charity3 of your choice. It's a great way to support a cause you care about easily, quickly and securely.
Features
Schedule your donations ahead of time
Option of setting donations up in advance to be carried out at a later date
Security
Secure and confidential
Economical
Reduces processing costs for receiving organization
Environmental impact
Eliminates paper, stamps and mailing delays
To learn which organizations accept donations through AccèsD, see the list of Eligible foundations and charities.
Registered for AccèsD?
Steps:
- Click Bill payments in the right-hand menu, and select the Add a bill tab.
- Use the search tool to add the new organization to your bill file.
- Click on the Pay a bill tab to make your donation.
AccèsD gives you fast access to your insurance file.
Property insurance
Get an overview of the property you have insured by Desjardins Insurance under Property insurance in the Insurance section.
You'll find information about your personal auto or home insurance and business insurance.
- Policy effective dates and expiration dates.
- The amount insured and insurance premium amount.
- Your policy's coverage, riders and privileges.
- Information about the insured property.
- Insurance file activity.
You'll also be able to change your address, request a quote online, change your payment method or file claims.
Life and health insurance
The Life and health insurance section lets you see a portion of your Desjardins Financial Security personal insurance file.
You'll find:
- the type of insurance you've taken out (Loan Insurance, Line of Credit Insurance, Savings-Life Insurance et Credit Balance Insurance, Travel Insurance or Accirance, Personal Accident Insurance)
- the coverages associated with your account, credit card or Accirance contract (e.g., life or disability)
You can add other insurance policies to your AccèsD overview page.
You'll also be able to apply for Travel Insurance or Accirance Accident Insurance online.
Registered for AccèsD?
View and download your cheque images in PDF.
Who it's for
AccèsD users who are registered for the cheque imaging service can track their cheques online.
Members who are not registered for the cheque imaging service must contact their caisse or AccèsD Services directly to register.
Features
View and download
-
Lets you:
- view the front and back of each cheque as soon as it's processed
- download PDF images of the front and back of the cheque for a specific time period
-
You can access cheque images as soon as cheques are paid against your account:
- view cheques for 62 days
- download them for 124 days (current month and last 3 months) in PDF
Period covered
You can request cheques for up to 31 consecutive days at a time.
Access
Automatically accessible to members who already have the cheque or cheque image return option, meaning that they pay fees to have the caisse return to them the original cheques or copies of the cheques debited from their account.
Fees
Fees are identical to those of the cheque or cheque image return option.
Bank reconciliation
Download processed cheques for faster and easier bank reconciliation.
Search
Find cheques more easily with the sort function (by date or cheque number).
Environmental impact
Keep a digital history of cheque images; reduce paper and help protect the environment.
Here's how
You must be a Desjardins caisse member or Visa Desjardins cardholder to use AccèsD. Register for AccèsD.
Not registered yet?
Register for AccèsD
Obtain a valid document with your account information to provide to organizations when you do not have a cheque on hand.
Features
Cost
No charge
Simplicity
Eliminates the need to send voided cheques to set up direct deposits and withdrawals.
Other
Available only for Canadian dollar accounts.
Registered for AccèsD?
Desjardins Insurance refers to Desjardins General Insurance Inc.
- Payment due date alerts are automatically sent to Student Cash Back Visa cardholders when there is an email address on file.
- To get smaller quantities (4 or 12 cheques), please call 1-800-CAISSES or your caisse.
- Desjardins makes its online donation service available to organizations by request, and under certain conditions, but does not necessarily endorse the organizations or their objectives.