Log in to AccèsD more easily

Logging in to AccèsD just got easier

You won't see your security phrase or image when you log in anymore. Simply enter your username and password on the same page. It's faster and just as secure.

These login changes will happen gradually.

Learn more - about the new way to log in

Save your username (either your Desjardins Access Card number or email address) to log in to AccèsD more easily. It's simple!

Non-Desjardins member AccèsD users

If you have a Desjardins credit card but aren't a Desjardins member, you can use your online access card number as your username to log in to AccèsD.

How it works

  1. Open the login page.
  2. Enter your username and select the Remember checkbox.

  3. Add a description if needed (for example, My card, Mary's card, Joint account). If you saved more than one username, adding a description will make it easier to spot your username when you log in. Refresh the page to see the description you added.

Save up to 6 usernames

You can save up to 6 usernames to allow family members who share the same computer to log in to AccèsD more quickly. They can each save and spot their username easily.

Once a first username is saved, select it and log in to AccèsD to make transactions to the account linked to it.

Add a username

You can add a username by clicking Switch usernames. The login page will be displayed and you can fill in the Username field, select the Remember checkbox and fill in the Description field, if needed.

Switch usernames

To use another username once one or more usernames are saved, click Switch usernames.

Delete a username

To delete one or more usernames, you have 3 options:

  1. Click Delete usernames on AccèsD.
  2. On the Authentication page, click Delete username.

  3. Clear your computer's cache. As some browsers delete cookies, saved usernames to log in to AccèsD may be deleted. You can save them again the next time you log in.

Forgot your AccèsD password? It's easy to reset it online or by email.

Features

Efficiency

No need to leave the house or pick up the phone.

Accessibility

The service is available 24 hours a day.

How it works

If your username is your access card number, you'll be prompted to answer a few questions to verify your identity. You'll then be able to create your new password.

If you have an email username, you'll receive a temporary password by email. Once you're received the email, you'll have 10 minutes to log in using your temporary password. You'll then be prompted to answer a personal question to verify your identity. After providing a valid answer, you'll be prompted to create a new password.

If you're having trouble getting a new password, call 1-800-CAISSES (1-800-224-7737).