Logging in to AccèsD just got easier

Logging in to AccèsD just got easier, and it's just as safe as before

You don’t need your security phrase or image to log in anymore. Just enter your username and password.

Here's what you need to remember to log in to AccèsD and AccèsD Affaires

  • You'll now be entering your regular username and password on the same page
  • You’ll no longer have a security phrase or security image

Now you can log in even quicker, whether you’re using the mobile app or our online services.

This update will happen gradually, starting August 9, 2021.

Verification and username

Your username is your Desjardins Access Card number, your email address (for already registered members or clients) or your user code. You can use these to log in to AccèsD or AccèsD Affaires.

You can verify your identity with your password and the answers to your security questions.

Recommended security practice

AccèsD and AccèsD Affaires contain your private financial information. To ensure its safety, turn on 2-step verification. This feature reduces the risk of identity theft and prevents certain types of online fraud. You can turn on this feature in AccèsD in the Security tab.

Learn more about 2-step verification

FAQ – Logging in to AccèsD just got easier

As cyberattacks become more sophisticated, we've developed better methods to combat them. By implementing best practices to protect your data, we can maintain a high level of security and better prevent cyberattack risk.

The safest way to log in is on the Desjardins page. Make sure you see the padlock and the letters https in the address bar.

We don't recommend adding the address to your favourites list or using Google to find the login page.

The Desjardins mobile application is also a secure way to access our online services.

Your security phrase and image are not being replaced, but the new way of logging in is simpler and just as secure.

Yes, you can save your username on trusted devices to log in to AccèsD faster.

Yes. Your biometrics, such as your fingerprint or facial recognition, will remain the same.

We're launching the new page over several weeks for security reasons. During this time, only some people will have access to the new login page. Access may also vary depending on the web browser or device.

No. This is a new and better login page being implemented for all users. By using AccèsD, you accept and agree to follow the terms of use for this product, including all its updates.