Save on your car insurance
We have discounts and offers to get you a better price for your car insurance. Find out which ones you qualify for.
How the auto claims process works
In the event of an accident, collision, theft or other loss, you can file your claim online, in the Desjardins Insurance Home-Auto app or by phone 24/7. We're here to guide you every step of the way.
Manage your insurance with our app
Log in to Online Services through the app to:
- Add or replace a vehicle
- Store a vehicle or remove it from storage
- Add a driver
- Display your proof of auto insurance (pink slip)
4 - View your insurance documents
- File a claim
Download the Desjardins Insurance Home-Auto app
FAQ
How do I replace the vehicle in my insurance policy?
In your Online Services:
- Under Vehicle, select the vehicle you want to change.
- Choose Replace this vehicle and answer the questions.
- If you like the new premium, confirm that you want to insure this vehicle.
Why has my car insurance premium increased this year?
A number of factors have increased the cost of car insurance in Canada.
To learn more, read How car insurance premiums are calculated.
What is an insurance policy?
Your car insurance policy is the contract you have with your insurer. It outlines what situations and losses are covered by your insurance.
What is a deductible?
Your deductible is the amount you have to pay when you make an insurance claim.
Example: You have a $500 collision deductible and you have an at-fault accident that's covered by your policy. If the repairs cost $5,000, you pay the first $500 and your insurance pays the rest.
For certain types of claims (such as a fire or not-at-fault collision), you don’t have to pay a deductible.
Get a car insurance quote
By phone
Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)