Your digital security
Get the information you need to develop good cybersecurity habits and protect your account.
Detect fraud
Scammers are always coming up with new ways to steal your money or personal information. Stay up to date on new scams and develop cybersecurity habits to protect yourself.
Report credit or debit card fraud
Find out what to do if you suspect fraudulent transactions on your debit or credit cards.
Good to know
Learn how to report a potential vulnerability if you think the security of our website or apps has been compromised.
Secure your accounts
Boost your account security with the cybersecurity features available in our mobile and online services.
2-step verification
Get a one-time code to confirm your identity when you log in to your account.
AccèsD security measures
Configure your security settings on AccèsD.
Security alerts to prevent fraud
Protect your identity and bank accounts from fraud by turning on alerts on your cellphone.
Portal for sharing confidential documents
Use your document sharing zone to send us confidential information easily and securely.
Secure Interac e-Transfers
Develop good habits to stay protected when you send or receive an Interac e-Transfer®.
Who to call if you need help
Our security team
Elsewhere in the world (collect call):
514-397-4610 Collect call phone number for fraud management services in Canada and the United States. This link opens your phone app.
Credit bureaus and authorities
Canadian Anti-Fraud Centre:
1-888-495-8501 Phone number for the Canadian Anti-Fraud Centre. This link opens your phone app.