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Description Transcript
By your side

0 min 30 s | Added on September 12, 2023

Discover insurance with a heart so big, it shows. From your home to your car, we've got you covered.
By your side

Note: The information in brackets describes the audio and visual content of the video that is not dialogue or narration.

[Context: This video depicts a friendly 13-foot character who personifies the Desjardins Insurance brand by demonstrating acts of care and kindness in his community.] 

[An alarm clock rings at 6:30 AM on a nightstand. A large hand turns it off.]  

[Background music plays.]  

[The character adjusts his name tag, which reads Desjardins Insurance.] 

[The character walks down the street to a café. A woman sitting outside reading the paper with a coffee, looks up and smiles.] 

[The character enters the café. A huge cup of coffee is sitting on the counter. Ripples appear in the coffee with each step the character takes towards the counter. The cup has the name Desjardins Insurance written on it.] 

[The barista picks up the cup with both hands to extend it to the character wearing the Desjardins Insurance name tag. The character takes the now regular-looking cup in one hand and smiles down at the barista. The barista watches him leave the café.] 

[The character is now walking down the sidewalk, sipping his coffee, when he hears kids cheering in the distance. He steps in to help 2 people who are trying to push a stalled yellow school bus. They get the bus moving again.] 

[A kid wearing glasses in the back seat looks up at the character and smiles. More kids wave and cheer. One girl says “thank you” as the bus drives off.] 

[A woman throws a baseball to a young female baseball player wearing a yellow cap. She hits the ball towards a house window.] 

[The character steps in to help by catching the ball before it hits the window, which looks tiny in his huge hand. He throws it back to the woman.] 

[A man in his driveway is changing his tires. He uses his lug wrench to tighten some lug nuts.]  

[The character helps by gently lowering the rear of the car.]  

[A young man is driving along a rural road, approaching a downed tree blocking his path, when he notices something outside his car window.]  

[It's the character, who is moving the downed tree off the road, so the young man can continue on his way.]  

[The young man gently taps his car horn twice and waves thanks to the character walking down the road.] 

[On-screen text: Insurance with a heart so big, it shows.] 

[On-screen logo: Desjardins logo] 

[Background music: Desjardins jingle] 

[On-screen web address: desjardins.com/heart]   

[On-screen text: Desjardins Insurance refers to Certas Direct Insurance Company, underwriter of automobile and property insurance or Certas Home and Auto Insurance Company, underwriter of automobile and property insurance or Desjardins Financial Security Life Assurance Company, underwriter of life insurance and living benefits products. Desjardins®, Desjardins Insurance®, all trademarks containing the word Desjardins, as well as related logos are trademarks of the Fédération des caisses Desjardins du Québec, used under licence. Advertised Desjardins Insurance products and services available in Ontario, Alberta and New Brunswick only.] 

End of transcript  

Our insurance products

Property and casualty insurance

Home insurance

Whether you're a homeowner or tenant, protect your home and property against fire, theft, vandalism and water damage.

Learn more about home insurance

Auto insurance

Discover our mandatory and optional coverages to find a policy that's right for you.

Learn more about car insurance

Recreational vehicle insurance

Find the right coverage for your recreational vehicle and head out worry-free.

Learn more about recreational and leisure vehicle insurance

Pet insurance

Money is the last thing you want to worry about if your pet gets sick or hurt. Find the best insurance plan for your dog's or cat's needs.

Learn more about pet insurance

Online services

Log in to online services to manage your home, car, RV or pet insurance.

You can view your documents when you want and make a claim.

Individual insurance

Life insurance

Help protect your family's finances, no matter what the future holds. Choose from our term and permanent life insurance coverage options.

Learn more about life insurance

Health insurance

Find options to help cover your everyday health expenses.

Learn more about health insurance.

Disability insurance

Protect your income in case you're unable to work due to a disability.

Learn more about disability insurance.

Critical illness insurance

Make sure you're financially protected if diagnosed with a critical illness that's covered by your policy.

Learn more about critical illness insurance.

Accident insurance

Get insurance that helps cover costs related to an accident.

Learn more about accident insurance.

Savings-Life Insurance

Get life insurance coverage that is tied to your savings account and designed to help out financially in case of death or a cancer diagnosis.

Learn more about Savings-Life Insurance

Group insurance

Group insurance

See the coverage offered by your employer. Group insurance helps with some costs not covered by public health insurance, such as dental care.

Learn more about group insurance

Credit insurance

Loan insurance

Get peace of mind for you and your loved ones. In case of death or disability, we cover your loan or payments.

Learn more about loan insurance

Line of credit insurance

Choose an amount you want to insure on your line of credit. In case of death or disability, we pay off this amount.

Learn more about line of credit insurance

Credit balance insurance

Protect your financial reputation if something goes wrong. This coverage helps you pay the balance on your Desjardins credit card.

Learn more about credit balance insurance

Travel insurance

Travel insurance

Leave your worries behind with the right coverage for your travel needs. Access our 24/7 assistance service.

Learn more about travel insurance. External link.

Get help from a local Desjardins Agent

Call on one of our local Desjardins Agents for personalized advice and help choosing the right insurance products for your needs.

Insurance claims

File a claim for property and casualty, individual, group, credit or travel insurance.

FAQ

You have insurance questions? We have answers.

Contact us

If you need information, want to get a quote or file a claim, we're here to help!

For insurance products purchased through a Desjardins Agent:
Automobile, property and business insurance products are underwritten by Certas Home and Auto Insurance Company. Life insurance and living benefits products are manufactured by Desjardins Financial Security Life Assurance Company.

For insurance products purchased from Desjardins directly:
Automobile and property insurance products are underwritten by Certas Direct Insurance Company.

For pet insurance:
The Desjardins Pet Insurance Program is underwritten and distributed by Petline Insurance Company.
 
The information on this page is provided for informational purposes only. The terms and conditions of the coverages described are set out in the insurance policy, which always prevails. Certain conditions, exclusions and limitations may apply. Savings and discounts are based on each client's individual profile and are subject to eligibility conditions. Rates and discounts are subject to change without notice. Homeowners can save up to 35%, condo owners, up to 15% and tenants, up to 10%.