If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins du Lac-Memphrémagog
Transit: 815‐50066
Contact details and business hours
Caisse Desjardins du Lac-Memphrémagog
230, rue Principale Ouest
Magog (QC) J1X 2A5
Phone
819-843-3328 This link opens your phone app.
1-866-400-3328 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 819-843-2892
Languages spoken: French, English
Reception – Transactions
- Monday 10:00 AM – 05:00 PM
- Tuesday 10:00 AM – 05:00 PM
- Wednesday 10:00 AM – 05:00 PM
- Thursday 10:00 AM – 08:00 PM
- Friday 10:00 AM – 04:00 PM
- Saturday 10:00 AM – 03:00 PM
- Sunday Closed
- Monday 10:00 AM – 05:00 PM
- Tuesday 10:00 AM – 05:00 PM
- Wednesday 10:00 AM – 05:00 PM
- Thursday 10:00 AM – 08:00 PM
- Friday 10:00 AM – 04:00 PM
- Saturday 10:00 AM – 03:00 PM
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Service centres
You can obtain most of our products and services at our service centres. Find the closest service centre.
Stanstead Service Centre
12, chemin de Fairfax
Stanstead (QC) J0B 3E0
ATMs
Magog Self-Service Centre
1860, rue Sherbrooke
Magog (QC) J1X 2T3
Withdrawals and deposits
Eastman Service Centre
12, rue Lapointe
Eastman (QC) J0E 1P0
Withdrawals and deposits
Caisse Desjardins du Lac-Memphrémagog - Head office
230, rue Principale Ouest
Magog (QC) J1X 2A5
Withdrawals and deposits
Get directions Caisse Desjardins du Lac-Memphrémagog - Head office
Stanstead Service Centre
12, chemin de Fairfax
Stanstead (QC) J0B 3E0
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Maxime Langlois

Chair
Teacher

Chair
Teacher
Josiane Brault

Secretary
Teacher

Secretary
Teacher
Iris Alméida-Côté

Director
CEO

Director
CEO
Maxime Bertrand

Director
Philanthropy Development Manager

Director
Philanthropy Development Manager
Isadora Boisier Challier

Director

Director
Danielle Bolduc

Director
Entrepreneur

Director
Entrepreneur
Sébastien Cliche

Director
Student

Director
Student
Gaétan Giguère

Director
Clerk

Director
Clerk
Cédrick Hamel

Director
Account Manager

Director
Account Manager
Michel Lafleur

Director
Teacher

Director
Teacher
Guylaine Monty

Director

Director
Jacques Pelletier

Director
Finance Manager

Director
Finance Manager
Gabriel Lefrançois

CEP, MEng
Board of Directors Assistant

CEP, MEng
Board of Directors Assistant
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Sylvie Marcotte

General Manager

General Manager
Claudine Turcotte

General Management, Performance and Director Support Manager

General Management, Performance and Director Support Manager
Jasmine Houle

Member Experience and Operations Support Manager

Member Experience and Operations Support Manager
Joany Roy

Market Development Manager

Market Development Manager
Jean-François Sirois

Market Development Manager

Market Development Manager
Katy Lessard

Employee responsible for community involvement
819-843-3328 Phone number of Katy Lessard. This link opens your phone app., ext 7208287

Employee responsible for community involvement
Phone
819-843-3328 Phone number of Katy Lessard. This link opens your phone app., ext 7208287
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
About your caisse’s AGM
Date of the last AGM: April 15, 2025
Caisse AGMs take place in March and April of every year.
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.