Member dividends

Member dividends

Dividends, our way of sharing

$412 million in member dividends for 2023

97% of members eligible for dividends

Nearly $55 million in community dividends

What are member dividends?

Member dividends are a reflection of our cooperative difference. They're amounts that come out of caisse and Desjardins Group year-end surplus earnings, paid out to members under certain conditions. There are individual member dividends and community dividends.

Who's eligible for member dividends?

If you were a caisse member during the last fiscal year, you're eligible for member dividends.

Member dividends

Personal members

Caisse members are eligible for product and volume dividends.

Business members

Business members are eligible for volume dividends.

Community dividends

Community dividends help caisses support local projects through the Community Development Fund.

When are member dividends paid out?

At the annual general meeting (AGM), members of each caisse will vote on how to distribute their surplus earnings from 2023. Your dividend amount will then be calculated based on the outcome of your caisse's vote.

Track the payout of the 2023 member dividends

  1. AGMs between March 25 and April 25, 2024
  2. Member dividends calculated
    May 2024

  3. Member dividends paid out
    June 3 to June 7, 2024


How to view your dividend amount

Once member dividends are deposited, personal members can log in to AccèsD and select My dividend to see personalized information, including the amounts you've received for product and volume dividends.

Log in to AccèsD.

How do member dividends work?

There are 2 categories of member dividends: product dividends and volume dividends. To see if you qualify for either or both, read on.

Product dividends (personal members)

The maximum amount of the product dividend is $50. To qualify, you must have had at least 1 eligible product throughout the last year in each of the following 4 product lines:


Loans, lines of credit and credit cards

Savings and investments


Product dividends reward your loyalty and commitment.

If you're 30 or under

All you need is 1 eligible product in 3 of the 4 product lines to qualify for the product dividend.


Volume dividends

The amount of your volume dividend is based on your business volume in each of the following 4 product lines:


Amounts are based on your average balance over the year.

Loans, lines of credit and credit cards

For loans and lines of credit, amounts are based on your average balance over the year.

For credit cards, amounts are based on net purchases made.

Savings and investments

For savings, investments and funds, amounts are based on your average balance over the year.

For wealth management investment services, amounts are based on fees and commissions paid.


Amounts are based on premiums paid.

A rate on every $1,000 is added to your volume amount.

Product dividends and certain volume dividend products are usually taxable.

Learn more about how dividends are taxed

Eligible products

The following lists are not complete. In certain cases, conditions may apply. For more information, contact your caisse directly.

Youth dividends

Our youth dividends for 5- to 17-year-old members encourage kids to grow their savings.

Learn more about youth dividends.


Contact us

Personal members

1-800-224-7737 (1-800-CAISSES)

Business members


Discover our cooperative difference

Desjardins Group is Canada's leading cooperative financial group.

Learn more about how cooperatives work.

  1. Includes wealth management investment services held by Desjardins Securities Inc. to the clients of Signature Service, Desjardins Securities, Private Wealth Management and Desjardins Online Brokerage.
  2. For a caisse to pay member dividends, 2 conditions must be met:
    • Desjardins Group must have the financial capacity to pay member dividends.
    • Members of the caisse must decide that it will pay member dividends. Members attending the caisse's annual general meeting decide how to distribute their surplus earnings, in accordance with all applicable legal requirements.
  3. Business members are eligible for volume dividends on damage insurance products in Quebec only.
  4. Maximum of $50 for members that meet the eligibility criteria for 12 months.
  5. Business members are not eligible for the product dividend.
  6. Members must be age 30 or under on January 1—the start of the fiscal year—to qualify for this advantage.
  7. Average monthly volume held or due, weighted based on how long you held or used the product.
  8. Net purchases, which are the total amount of purchases minus refunds (for example, refunds from a business), made with the credit card over the year.
  9. Based on fees and commissions paid for wealth management investment services provided by Desjardins Securities Inc. to the clients of Signature Service, Private Wealth Management, Desjardins Securities and Desjardins Online Brokerage. For US dollar accounts, fees and commissions will be converted to Canadian dollars on the transaction date.
  10. For volume dividends, the calculation is done on fees and commissions paid for wealth management investment services.
  11. The youth dividend is for members of a Desjardins caisse in Quebec or members of Desjardins Ontario Credit Union Inc. who meet all the conditions. Offer subject to change without notice.
  12. Business members of The Personal insurance are not eligible for volume dividends.
  13. If you don't have an everyday account, the member dividend will be deposited into your joint account.
  14. If you're a member of more than one caisse or credit union, the volume dividend from insurance products, credit cards, investment and wealth management services and investment funds will be deposited into one of your everyday accounts at just one caisse or credit union.
  15. Registered retirement savings plan (RRSP), registered retirement income fund (RRIF), life income fund (LIF), locked-in retirement account (LIRA), tax-free savings account (TFSA), first home savings account (FHSA) and fixed term annuity (FTA).