If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins de l'Est de Trois-Rivières
Transit: 815‐10006
Contact details and business hours
Caisse Desjardins de l'Est de Trois-Rivières
670, boulevard Thibeau
Trois-Rivières (QC) G8T 6Z8
Phone
819-378-4029 This link opens your phone app.
1-888-674-5555 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 819-378-7761
Language spoken: French
Reception – Transactions
- Monday 09:00 AM – 05:00 PM
- Tuesday 09:00 AM – 05:00 PM
- Wednesday 09:00 AM – 08:00 PM
- Thursday 09:00 AM – 08:00 PM
- Friday 09:00 AM – 05:00 PM
- Saturday Closed
- Sunday Closed
- Monday 09:00 AM – 05:00 PM
- Tuesday 09:00 AM – 05:00 PM
- Wednesday 09:00 AM – 08:00 PM
- Thursday 09:00 AM – 08:00 PM
- Friday 09:00 AM – 05:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- Saturday (Easter weekend) April 4, 2026 Closed
- Easter Monday April 6, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Service centre
Our service centre offers most of the products and services that are available at the caisse head office. See our contact information and business hours.
Sainte-Madeleine Service Centre
399, boulevard Sainte-Madeleine
Trois-Rivières (QC) G8T 3M7
ATMs
Châteaudun Service Centre
670, boulevard Thibeau
Trois-Rivières (QC) G8T 6Z8
Withdrawals and deposits
Sainte-Madeleine Service Centre
399, boulevard Sainte-Madeleine
Trois-Rivières (QC) G8T 3M7
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Cassy Bernier
Chair
Notary
Chair
Notary
David Thiffault
Vice-Chair
CPA Auditor
Vice-Chair
CPA Auditor
Simon Fournier
Secretary
Operations Manager
Secretary
Operations Manager
Meg Armstrong
Director
Lawyer
Director
Lawyer
Roger Bellemare
Director
Entrepreneur
Director
Entrepreneur
Laurie Bellerive
Director
Contractor
Director
Contractor
Steven Bilodeau
Director
Student
Director
Student
Guy de Montigny
Director
Retiree
Director
Retiree
Jacques Gagné
Director
Engineer
Director
Engineer
Edith Gauthier
Director
Consultant
Director
Consultant
Nathalie Laforme
Director
General Manager
Director
General Manager
Isabelle Larocque
Director
Architect
Director
Architect
Lucie Letendre
Director
Retiree
Director
Retiree
André Mélançon
Director
Lawyer
Director
Lawyer
Stéphanie Michaud
Director
Pharmacist
Director
Pharmacist
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Johann Thiffault
General Manager
General Manager
Marie-Hélène Brodeur1
BBA
Market Development Manager
BBA
Market Development Manager
Karine Trudel2
BBA, F.Pl.
Market Development Manager
BBA, F.Pl.
Market Development Manager
Karine Deschesnes1
Member Services Manager and General Management Support
Member Services Manager and General Management Support
François Laneuville1
BBA
Market Development Manager
BBA
Market Development Manager
Marie-Christine Vézina
Communications Manager
Employee responsible for community involvement
Communications Manager
Employee responsible for community involvement
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
Attend the AGM online
April 13, 2026, at 6:30 PM
A link will be available on the day of the meeting. You can watch the AGM live or view the recording later.
Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 17, 2026, at 11:59 PM.
Voting requirements
To vote, you must meet the following requirements:
- Have been a member of the caisse for at least 90 days before the annual general meeting
3 - Be 18 or older
- For territory caisses: Live, work or have a permanent address in Quebec.
- For group caisses: meet your caisse’s common characteristic criteria
4
Even if you’re not eligible to vote, you can still attend your caisse’s meeting.
Reference documents
- See the notice of meeting (in French only, PDF, 208 KB)
- See the agenda (in French only, PDF, 236 KB)
- See the candidates for the board of directors (in French only, PDF, 574 KB)
- See the recommendation for allocating annual surplus earnings (dividends) (in French only, PDF, 292 KB)
- See the minutes from the last annual general meeting (in French only, PDF, 555 KB)
- See the summary of procedural rules for meetings (PDF, 230 KB)
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.