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Apple Pay

Easy, practical, secure

  • An easy and secure way to pay using your device.
  • Compatible with most Apple devices.
  • Keep track of your transactions on AccèsD or in the Desjardins Mobile Services app.
  • Zero Liability coverage in the event of fraud.

Steps to follow when using Apple Pay for the first time

Étape 1

Open the Wallet app on your device.

There is nothing to download! Wallet is a native app on your Apple device.

Étape 2

Tap the [+] symbol and follow the on-screen instructions.

Étape 3

Add your cards by following the on-screen instructions, and choose your default card.

Who can use it?

To use Apple Pay, you must:

Have an Apple device compatible with the service

Apple PayTM is compatible with iPhone 6 and later models, iPad Pro, iPad Air 2 and iPad mini 3 and later models runnng iOs 9, and Apple Watch.

See the list of compatible Apple products - External link. This link will open in a new window..

Have an eligible card

  • Desjardins Access Card (debit card)
  • The following credit cards: Student Cash Back Visa, Cash Back Visa, Classic Visa, Elegance Gold Visa, Modulo Visa, Odyssey Gold Visa, Platinum Visa
  • Visa Desjardins prepaid card

Desjardins is working on providing Apple Pay service to Mastercard cardholders in 2017.

Your credit card is not eligible with Apple Pay?

Apply for a new credit card

Where can I use it?

Look for the Apple Pay or contactless payment symbols at checkout.

How do I use it?

iPhone
At the time of payment, hold your iPhone near the merchant reader with your finger on Touch ID or use your transaction code.

You can also use Apple Pay to pay for purchases within select apps and websites.

Apple Watch
Double-click the side button on your Apple Watch and hold it near the reader.

iPad
When making a purchase within an app or on a website, select Apple Pay, then place your finger on Touch ID or use your transaction code. For the time being, you can use Apple Pay to pay for purchases using eligible credit cards and prepaid cards only.

Learn more about contactless technology and Touch ID

Questions? We have the answers.

Need help?

For questions about Apple Pay, go to www.apple.com/ca/apple-pay/ - Lien externe au site. Cet hyperlien s'ouvrira dans une nouvelle fenêtre. or call Desjardins Card Services customer service:

Visa credit card and prepaid card

Card application

  • Montreal area:
    514-397-4708
  • Toll-free:
    1-877-847-8472

General information

  • Montreal area:
    514-397-4415
  • Toll-free:
    1-800-363-3380

Debit card

  • Montreal area:
    514-224-7737
  • Toll-free:
    1-800-CAISSES
    (1-800-224-7737)

Report fraud

All cards

  • Montreal area:
    514-397-8649
  • Toll-free:
    1-866-335-0338

Visa credit card and prepaid card

Card application

General information

Report fraud

All cards:

TM Apple Pay is a registered trademark of Apple, Inc.

TM Trademark of Interac Inc. Used under license.

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