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Manage your insurance policies

Manage your car and home insurance online

In AccèsD, click My accounts to:

  • View PDF versions of your home insurance and auto insurance documents
  • Update your contact information and modify your payment methods
  • Calculate your auto insurance premium if you're shopping for a vehicle
  • Change your vehicle
  • Add a driver
  • File a claim online

And by choosing our No Paper option to manage your insurance documents, you can save time and space, and do a good deed for our planet!

Online Services

Sign up now

(Be sure you have your insurance policy handy.)

If you're an AccèsD member, log on and go to My accounts tab to manage everything in the same place.

Already a customer of Desjardins Insurance?

Visit our Customer Space to get useful information, so you're always well protected!

Customer space

Enjoy made-to-measure protection and service!

With home and car insurance products among the most complete on the market, you always get the best coverage.

Your insurance policy is always current

So you enjoy the fairest possible rate for home insurance that's tailored to your needs, we help you keep your insurance policy up to date.

If your home insurance policy hasn't been updated in a while, we'll let you know it's time to review the information on record.

Complementary services that always fit the bill

When you're insured with us, you enjoy convenient services like, Identity Theft Assistance and Desjardins Roadside Assistance®.

You can also take advantage of our TelePrevention program which connects your alarm system to a Chubb Edwards monitoring center 24/7. If the alarm is triggered, the police or fire department will be notified immediately.

Our recommended shops always make it easier

If you have an accident, we make finding the right repair shop easier. Your auto insurance gives you access to an extensive network of recommended repair shops where you get:

  • Excellent service that measures up to Desjardins Insurance quality standards
  • A comprehensive warranty on parts and labour
  • A replacement vehicle while yours is off the road
  • Faster turnaround

Save more

Find out about the many ways to save on your auto insurance and home insurance.

We're always here for you

It's easy to contact us by phone or email for all your insurance needs. What's more, our claims department is available day and night should an emergency arise.

If you're an AccèsD member, you can access your insurance policy directly on AccèsD.

Fighting fraud for you

Did you know that 10% of your insurance premiums go to paying for fraudulent claims? To offer you highly competitive rates and ensure equity for all our policyholders, our claims team has set up measures to detect insurance fraud.

® Desjardins Roadside Assistance is a registered trademark of Desjardins Financial Security Life Assurance Company.

Updating service

Your property insurance needs may change over time. To provide you with customized coverage, Desjardins Insurance makes a point of updating your policy on a regular basis. We make sure that you're well protected and that you benefit from the fairest and most competitive premiums.

Call Desjardins Insurance to talk to an agent and take advantage of our personalized updating service to tailor your coverage to your new circumstances.

Keep your policy current

To make updating your policy easier, have a look at the following required information and learn why it's important to your property insurance coverage:

How watertight are your roof valleys?

A valley is a V-shaped intersection between two roof panels. This is where water flows the most, which means valleys are often more vulnerable to leaks.

When was your water heater manufactured?

After 10 years of use, water heaters should be closely monitored or ideally, replaced. Quite often there are no visible signs of wear, so leaks can come as quite a surprise–and could cause a lot of damage. A water heater that bursts can spill an enormous quantity of water.

Are your plumbing fixtures protected by a backwater valve?

A backwater valve is a device that prevents wastewater from backing up into your basement (during heavy rainfall, for example). Backflow can occur in a sink, toilet, shower, or laundry tub. Regulations require easy access to these devices so that they can be checked regularly to ensure they operate properly.

If your residence is equipped with one, it may be located at ground level or above ground, usually near the water main, three to four feet from a foundation wall. It may be a good idea to have a plumber take a look to eliminate any concerns.

What is your electrical system's capacity?

Electrical capacity is most often indicated on the panel above the main circuit breaker. It may also be indicated on a certification label affixed to the electrical panel door. Capacity is indicated in amps (symbol: A). When in doubt about your system's capacity, feel free to call an electrician.

What material are your plumbing fixtures made of? (information required for some properties only)

Water pipes are visible directly under the sink or near the water heater. They may be made of copper, plastic–notably polybutylene, which is most often gray and bears the initials Poly-B, P-Butylene, or PB–or another type of material.

How safe are your aluminum electrical cables? (information required for some properties only)

Commonly used in buildings constructed in the 1960s and 1970s, aluminum cables require special attention to prevent them from posing a fire risk. It is important to know, for example, that these cables are totally incompatible with electrical outlets and switches equipped with brass or copper screw terminals. Aluminum cables bear the initials AL or ALCAN on the outside. If you think you have this type of cable, consult an electrician to ensure it's safe.

Information provided is for illustrative purposes only and does not constitute or replace the advice of experts. All verifications should be conducted safely and, if required, by a skilled professional. Desjardins Insurance assumes no liability in connection therewith.

For Ontario residents, please refer to the following content.

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Desjardins Insurance refers to Desjardins General Insurance Inc.

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