Personal services
We're currently experiencing a high volume of calls. If your transaction can be completed online, please use our online platforms (web and mobile). Thank you for your understanding.

- How do I report a change of address?
- What should I do if I forgot my AccèsD password?
- How can I get a void cheque with my account information?
- How do I choose the transaction plan that's best for me?
- How do I choose the transaction plan that's best for me?
- How can I avoid NSF fees?
- Why do error messages sometimes appear on AccèsD?
- I received a phishing email. What do I do?
- Can I transfer funds to someone who isn't a Desjardins member?
- What changes can I make to my AccèsD bill file?

Use your secure AccèsD message box
Non-users
Write to us - This link will open in a new window.

We can call you as soon as possible or at the date and time of your choice.
Call me
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)

- Can I transfer funds from my line of credit to my everyday account?
- Who do I go about making a principal payment on a loan or requesting a payment agreement?
- What's the difference between a Desjardins Auto and Leisure Vehicle Loan and a Desjardins Auto+ Loan
- How do I have my first student loan disbursement deposited to my Desjardins account?
- What types of mortgages are available at Desjardins?

Use your secure AccèsD message box - This link will open in a new window.
Non-users
Write to us - This link will open in a new window.

We can call you as soon as possible or at the date and time of your choice.
Call me
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)

AccèsD Internet users
Use your secure AccèsD message box - This link
will open in a new window.
Non-users
Write to us - This link will open in a new window.

We can call you as soon as possible or at the date and time of your choice.
Call me
Montreal area:
514-CAISSES (514-224-7737)
Elsewhere in Quebec, Canada and the U.S:
1-800-CAISSES (1-800-224-7737)
- Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.