Desjardins Group
We're currently experiencing a high volume of calls. If your transaction can be completed online, please use our online platforms (web and mobile). Thank you for your understanding.

514-281-2336
Quebec City area:
418-835-2450
Canada:
1-866-866-7000, ext. 2336
Need help?

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Non-users
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Caution: Since email exchanges are not guaranteed to be secure, we cannot disclose your personal or confidential information when communicating through your personal email. You will need to call us.

Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Business services
Montreal area:
514-253-6166
Canada and the U.S.:
1-888-233-2473
Comments, suggestions or complaints about:
See the procedure
Car or home insurance
- Quebec: Contact us - External link. This link will open in a new window.
- Ontario: Contact us - External link. This link will open in a new window.
Life and health insurance or retirement savings
Contact us - External link. This link will open in a new window.
Brokerage services
Full-service Brokerage - Desjardins Securities:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Online Brokerage - Disnat:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Desjardins Financial Services Firm Inc.
- How complaints are handled at Desjardins Financial Services Firm Inc. (PDF, 462 KB) - This link will open in a new window.
For questions on how we use your personal information or in connection with our privacy policy, contact us.

Desjardins Group Privacy Office
100, rue des Commandeurs
LEV-100-6e
Lévis, Québec
G6V 7N5
For questions about anything else (such as fraud or connection issues), call 1-800-CAISSES (1-800-224-7737).
- Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.