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Go to the AccèsD and AccèsD Affaires login page. Go to the AccèsD and AccèsD Affaires login page.

Home and auto insurance

Go to the online home and auto insurance access page. Go to the online home and auto insurance access page.

Online brokerage

Go to the Desjardins Online Brokerage site - This link will open in a new window. Go to the Desjardins Online Brokerage site - This link will open in a new window.

Full service brokerage

Go to the Desjardins Wealth Management Securities page - This link will open in a new window. Go to the Desjardins Wealth Management Securities page - This link will open in a new window.

See other Desjardins sites

Go to the selected application. It will open a new window.
Guaranteed 100% secure connection

Your browser is configured to not accept cookies. Some features of the site are not available or will not work correctly without cookies. Also, some information presented might not apply to your situation.
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Error Page Exception

SRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below.


Original Exception:

Error Message: JSPG0036E: Failed to find resource /contenus/faq/cntr036972.jsp
Error Code: 404
Target Servlet: /contenus/faq/cntr036972.jsp
Error Stack:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /contenus/faq/cntr036972.jsp
     at com.ibm.ws.jsp.translator.document.XMLEncodingDetector.getInputStream(XMLEncodingDetector.java:1632)
     at com.ibm.ws.jsp.translator.document.XMLEncodingDetector.getEncoding(XMLEncodingDetector.java:79)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.detectXMLEncoding(Jsp2Dom.java:602)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.getSyntaxAndEncoding(Jsp2Dom.java:258)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocument(Jsp2Dom.java:175)
     at com.ibm.ws.jsp.translator.JspTranslator.<init>(JspTranslator.java:73)
     at com.ibm.ws.jsp.translator.JspTranslatorFactory.createTranslator(JspTranslatorFactory.java:116)
     at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJsp(JspTranslatorUtil.java:262)
     at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJspAndCompile(JspTranslatorUtil.java:123)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.translateJsp(AbstractJSPExtensionServletWrapper.java:560)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper._checkForTranslation(AbstractJSPExtensionServletWrapper.java:477)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.checkForTranslation(AbstractJSPExtensionServletWrapper.java:298)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:167)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspx_meth_c_if_0(_faq_2D_liste_2D_nous_2D_joindre.java:1158)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspx_meth_c_forEach_0(_faq_2D_liste_2D_nous_2D_joindre.java:1209)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspService(_faq_2D_liste_2D_nous_2D_joindre.java:141)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._contenu20136254114461646._jspService(_contenu20136254114461646.java:195)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._contenu2013625421131523._jspx_meth_c_when_0(_contenu2013625421131523.java:126)
     at com.ibm._jsp._contenu2013625421131523._jspx_meth_c_choose_0(_contenu2013625421131523.java:269)
     at com.ibm._jsp._contenu2013625421131523._jspService(_contenu2013625421131523.java:91)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_otherwise_3(_gabaritinfoen.java:4195)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_choose_3(_gabaritinfoen.java:4234)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_set_8(_gabaritinfoen.java:4282)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_otherwise_1(_gabaritinfoen.java:4517)
     at com.ibm._jsp._gabaritinfoen._jspService(_gabaritinfoen.java:2007)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:564)
     at org.apache.struts.tiles.TilesUtilImpl.doInclude(TilesUtilImpl.java:99)
     at org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:135)
     at org.apache.struts.taglib.tiles.InsertTag.doInclude(InsertTag.java:760)
     at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(InsertTag.java:892)
     at org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java:462)
     at com.ibm._jsp._index._jspx_meth_tiles_insert_0(_index.java:1139)
     at com.ibm._jsp._index._jspService(_index.java:113)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
     at com.desjardins.pvm.portail.filtres.EnteteXFrameOptionsFilter.doFilter(EnteteXFrameOptionsFilter.java:104)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:947)
     at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
    


Error Page Exception:

Error Message: JSPG0036E: Failed to find resource /contenus/faq/contenu201493599154866.jsp
Error Code: 404
Target Servlet: /contenus/faq/contenu201493599154866.jsp
Error Stack:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /contenus/faq/contenu201493599154866.jsp
     at com.ibm.ws.jsp.translator.document.XMLEncodingDetector.getInputStream(XMLEncodingDetector.java:1632)
     at com.ibm.ws.jsp.translator.document.XMLEncodingDetector.getEncoding(XMLEncodingDetector.java:79)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.detectXMLEncoding(Jsp2Dom.java:602)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.getSyntaxAndEncoding(Jsp2Dom.java:258)
     at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocument(Jsp2Dom.java:175)
     at com.ibm.ws.jsp.translator.JspTranslator.<init>(JspTranslator.java:73)
     at com.ibm.ws.jsp.translator.JspTranslatorFactory.createTranslator(JspTranslatorFactory.java:116)
     at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJsp(JspTranslatorUtil.java:262)
     at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJspAndCompile(JspTranslatorUtil.java:123)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.translateJsp(AbstractJSPExtensionServletWrapper.java:560)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper._checkForTranslation(AbstractJSPExtensionServletWrapper.java:477)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.checkForTranslation(AbstractJSPExtensionServletWrapper.java:298)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:167)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspx_meth_c_if_0(_faq_2D_liste_2D_nous_2D_joindre.java:1158)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspx_meth_c_forEach_0(_faq_2D_liste_2D_nous_2D_joindre.java:1209)
     at com.ibm._jsp._faq_2D_liste_2D_nous_2D_joindre._jspService(_faq_2D_liste_2D_nous_2D_joindre.java:141)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._contenu20136254114461646._jspService(_contenu20136254114461646.java:195)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._contenu2013625421131523._jspx_meth_c_when_0(_contenu2013625421131523.java:126)
     at com.ibm._jsp._contenu2013625421131523._jspx_meth_c_choose_0(_contenu2013625421131523.java:269)
     at com.ibm._jsp._contenu2013625421131523._jspService(_contenu2013625421131523.java:91)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_otherwise_3(_gabaritinfoen.java:4195)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_choose_3(_gabaritinfoen.java:4234)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_set_8(_gabaritinfoen.java:4282)
     at com.ibm._jsp._gabaritinfoen._jspx_meth_c_otherwise_1(_gabaritinfoen.java:4517)
     at com.ibm._jsp._gabaritinfoen._jspService(_gabaritinfoen.java:2007)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1385)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:549)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:564)
     at org.apache.struts.tiles.TilesUtilImpl.doInclude(TilesUtilImpl.java:99)
     at org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:135)
     at org.apache.struts.taglib.tiles.InsertTag.doInclude(InsertTag.java:760)
     at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(InsertTag.java:892)
     at org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java:462)
     at com.ibm._jsp._index._jspx_meth_tiles_insert_0(_index.java:1139)
     at com.ibm._jsp._index._jspService(_index.java:113)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
     at com.desjardins.pvm.portail.filtres.EnteteXFrameOptionsFilter.doFilter(EnteteXFrameOptionsFilter.java:104)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:947)
     at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
    
Why do error messages sometimes appear on AccèsD? I received a phishing email. What do I do? Can I transfer funds to someone who isn't a Desjardins member? What changes can I make to my AccèsD bill file?

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)

Insurance

Quotes and advice

Online

Write to us - This link will open in a new window.

Phone

Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)

1-888-277-8726


Quebec City:
418-835-6868

Montreal:
514-281-9955

Service for hearing impaired - TTY line
Your telephone relay service

Claims

In the event of a loss or emergency, you can submit your claim online or by phone 24/7.

Online

File a claim - This link will open in a new window.

Phone

1-888-776-8343

Quebec City area:
418-835-9100

Outside North America:
(country code) + 800-463-5666-6

To reach us from a country that is not served:
1-418-835-6868

Service for hearing impaired - TTY line
Your telephone relay service

Assistance

Roadside Assistance (24/7)

Phone

1-866-644-8878

Legal Assistance

Phone

Monday to Friday: 9 AM to 8 PM (Eastern Time)
Saturday: 9 AM to 5 PM (Eastern Time)

1-888-875-7748

Identity Theft Assistance (24/7)

Phone

Desjardins caisse members:
1-855-559-5501

Desjardins Insurance policyholders:
1-888-277-8726 (Quebec)
1-877-699-9923 (Ontario)

Payment

Contact us for questions or to change your payment options.

Online

Write to us - This link will open in a new window.

Phone

Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)

1-800-463-7282

Service for hearing impaired - TTY line
Your telephone relay service

Client Complaint Management Centre

Share your comments, suggestions or complaints online, by mail or by phone.

Online

See our complaints process

Write to us - This link will open in a new window.

Phone

Monday to Thursday: 8 AM to 5:30 PM (Eastern Time)
Friday: 8 AM to 5 PM (Eastern Time)

1-866-835-8975

Mail

Client Complaint Management Centre
Desjardins Insurance

6300 Boul. Guillaume-Couture
Lévis QC  G6V 6P9

Loan Insurance

Loan Insurance — Versatile Line of Credit

Loan Insurance — Ready to Drive Loan

Buy insurance or file a claim

Phone

1-800-224-7737

Line of Credit Insurance

Credit Balance Insurance — Individuals

Buy insurance

Phone

1-866-733-2001

File a claim

Phone

1-866-838-7532

General information

Health and disability insurance products

Buy insurance

(make an appointment with a financial security advisor)

Online

fill out the form - External link. This link will open in a new window.
To make an appointment with a financial security advisor.

Phone

1-866-838-7661
To talk to a financial security advisor (Monday-Friday, 9 AM to 5 PM [ET]) or make an appointment.

File a claim

Phone

1-888-558-5525

Assistance services

Accirance

Buy insurance

Phone

1-877-647-5416

GetWell Insurance

File a claim

Phone

1-877-747-5005

Visitors to Canada Insurance

Buy insurance

Online

Apply online

Phone

1-855-440-9884

File a claim

Phone

1-855-440-9884

50+ Life Insurance

Buy insurance

Phone

1-844-768-8436

File a claim

Phone

1-844-768-8436

Savings-Life Insurance

Have questions or concerns in light of the coronavirus? Check out our FAQ section.

Travel assistance (24 h)

Phone

Canada and U.S. (toll-free):
1-800-465-6390

Outside Canada and the U.S. (service charges apply):
1-514-875-9170

Buy insurance

Online

Get your price - External link. This link will open in a new window.

Phone

1-855-368-6924
Monday to Friday, 8 AM to 8 PM,
Saturday, 8:30 AM to 4:30 PM

Access Card (debit) and credit cards

Lock or replace your debit card

Online

See instructions

Report your card lost or stolen

Frequently asked questions

I entered my information incorrectly 3 times, and now my card is suspended! What should I do? Do I need to let Desjardins know if I’m planning to use my cards while travelling abroad? My Desjardins Access Card is expiring this month. Will it automatically be renewed? What should I do if my Desjardins Access Card is lost or stolen?

Phone

We can call you when it’s convenient.
Schedule a call

Canada and the U.S.:
1-800-361-5121

Other countries (collect call):
514-281-9289

Important:
Please also report stolen cards to the police.

Get a Desjardins Access Card

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)

Card damaged or demagnetized - Card stuck in an ATM - Get a new PIN

Caisse

Please see a caisse staff member

Lock or replace your credit card

Online

See instructions

Report a lost or stolen card – Change your address – Get account information

Phone

Visa* and Mastercard® credit cards

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-397-4415

Report your card lost or stolen 24 hours a day, 7 days a week.

Change your address or get account information Monday to Friday, 7 AM to 11 PM, Saturday and Sunday, 8:30 AM to 8:00 PM.

Canada and the U.S.:
1-800-363-3380

Collect calls:
514-397-4610. If calling from a landline, ask the operator to connect your call. If calling from a cellphone, your service provider may charge a fee.

® Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

* Trademark of Visa International Service Association and used under license.

Savings and investment

Frequently asked questions

What's the difference between a TFSA and an RRSP? How is interest calculated on term savings accounts? Can I transfer funds out of my TFSA account myself on AccèsD? What's a Savings Account?

Caisses

Our advisors will find the right solutions for your financial needs, whatever your goals may be. Based on the nature of your needs, we may direct you to our Signature Service or Private Wealth Management.

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)

Caisse

Book an appointment with an advisor by phone.

Montreal area:
514-253-6473

Elsewhere in Canada and the U.S.:
1-833-353-6473

Find a caisse

Signature Service

You have high standards, and our Signature Service is there to meet them, with expert advice from our professionals and a robust lineup of financial products and services.

Contact Signature Service

Desjardins Private Wealth Management

Dedicated to the sophisticated needs of high-net-worth clients, our experts will take a personal approach to managing all your financial affairs.

Contact Desjardins Private Wealth Management

Students

For more information about the student offer

Phone

We can call you when it’s convenient.
Schedule a call

1 866 388-3373

Student loan management

Email

Write to us - This link will open in a new window.

Phone

We can call you when it’s convenient.
Schedule a call

1-866-388-3373

Mail

163-1, boulevard Gaspé
Gaspé (Québec) G4X 2V1

Desjardins 360d

UdeM | Concordia | UQAM | UQTR | UL
By phone: 514-383-0252 or 1-844-866-9932 (toll-free)
By text message: text us the name of your university at 22360
Online

Email

Write to us - This link will open in a new window.

Phone

514-281-7171 or 1-800-443-8611

Mail

1, complexe Desjardins
C.P. 7, succursale Desjardins
Montréal, (Québec) H5B 1B2

Loans and credit

Frequently asked questions

Can I transfer funds from my line of credit to my everyday account? Who do I go about making a principal payment on a loan or requesting a payment agreement? What's the difference between a Desjardins Auto and Leisure Vehicle Loan and a Desjardins Auto+ Loan How do I have my first student loan disbursement deposited to my Desjardins account?

Email

AccèsD Internet users
Use your secure AccèsD message box - This link will open in a new window.

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)

International services

Email

AccèsD Internet users
Use your secure AccèsD message box - This link will open in a new window.

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Elsewhere in Quebec, Canada and the U.S:
1-800-224-7737 (1-800-CAISSES)

Contact:

Online mortgage application

Phone

Talk with a finance advisor 24 hours a day, 7 days a week

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-745-9499

Elsewhere in Quebec, Canada and the U.S.:
1-844-626-2476

Phone

Members

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-224-7737 (514-CAISSES)

Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)

Caisse

Find a caisse

  1. Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.