Personal services
Frequently asked questions
How do I report a change of address? How can I get a void cheque with my account information? How can I avoid NSF fees? Why do error messages sometimes appear on AccèsD? I received a phishing email. What do I do? Can I transfer funds to someone who isn't a Desjardins member? What changes can I make to my AccèsD bill file?
for information about the reference number to enter.Phone
We can call you when it’s convenient.
Schedule a call
Montreal area:
514-224-7737 (514-CAISSES)
Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)
Frequently asked questions
Can I transfer funds from my line of credit to my everyday account? Who do I go about making a principal payment on a loan or requesting a payment agreement? What's the difference between a Desjardins Auto and Leisure Vehicle Loan and a Desjardins Auto+ Loan How do I have my first student loan disbursement deposited to my Desjardins account?
AccèsD Internet users
Use your secure AccèsD message box - This link will open in a new window.
Phone
We can call you when it’s convenient.
Schedule a call
Montreal area:
514-224-7737 (514-CAISSES)
Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)
Online
Members
On AccèsD, book a remote or in-person appointment with an advisor at your caisse.
AccèsD Internet users
Use your secure AccèsD message
box - This link will open in a new window.
Phone
We can call you when it’s convenient.
Schedule a call
Montreal area:
514-224-7737 (514-CAISSES)
Elsewhere in Quebec, Canada and the U.S:
1-800-224-7737 (1-800-CAISSES)
- Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.