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Volunteer management: resolving problem situations

Managing volunteers, just like managing employees, is not always easy. Sometimes situations can degenerate to the point that the coordinator must intervene. Taking an efficient, disciplined approach will make it easier to resolve these situations.

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How to supervise volunteers

A good volunteer coordinator knows that supervision fosters volunteer satisfaction and improves retention rates. By providing the necessary training, support and followup, the organization equips volunteers to accomplish their tasks more effectively and independently.

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Screening volunteers in 10 steps

Screening volunteers is a key step in your recruitment process. You should also screen volunteers whenever they want to take on new duties involving vulnerable clients. Screening ensures an optimal match and enhances the quality and safety of the programs and services your organization offers.

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Do you have a marketing plan?

A marketing plan details everything you need to do to convince your customers to buy your products and services. It is based on data you collected and verified during your market research.

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Testing out your business plan and idea

Do you have a good business idea you want to act on? Great! But be careful—you may be so passionate about your idea that you only see the positives. Your enthusiasm may impair your objectivity. So draw up a business plan before you set off on this entrepreneurship adventure.

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Optimizing your pricing strategy

Price influences how customers perceive your products and services and their quality. It also helps determine your company's market share and profits. That's why your pricing strategy is a key part of your marketing plan.

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How to avoid the pitfalls of commercial leasing

Do you plan on leasing, buying or building your place of business? Each option has its pros and cons. If you've decided to lease, here's what you should know before you sign your commercial lease.

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Why intellectual property is important for businesses

Intellectual property refers to the legal rights that result from intellectual activity in the industrial, scientific, literary and artistic fields. The Canadian Intellectual Property Office can help you establish and protect your intellectual property rights and boost your market competitiveness.

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