If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins des Rivières de Pontiac
Transit: 815‐30216
Contact details and business hours
Caisse Desjardins des Rivières de Pontiac
243, rue Hérault
Mansfield-et-Pontefract (QC) J0X 1R0
Languages spoken: French, English
Reception – Transactions
- Monday 10:00 AM – 03:00 PM
- Tuesday 10:00 AM – 03:00 PM
- Wednesday 10:00 AM – 03:00 PM
- Thursday 10:00 AM – 05:00 PM
- Friday 10:00 AM – 03:00 PM
- Saturday Closed
- Sunday Closed
- Monday 10:00 AM – 03:00 PM
- Tuesday 10:00 AM – 03:00 PM
- Wednesday 10:00 AM – 03:00 PM
- Thursday 10:00 AM – 05:00 PM
- Friday 10:00 AM – 03:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Service centre
Our service centre offers most of the products and services that are available at the caisse head office. See our contact information and business hours.
Chapeau Service Centre
110, rue King
Case Postale 10
Chapeau (QC) J0X 1M0
ATMs
Caisse Desjardins des Rivières de Pontiac
243, rue Hérault
Mansfield-et-Pontefract (QC) J0X 1R0
Withdrawals and deposits
Chapeau Service Centre
110, rue King
Chapeau (QC) J0X 1M0
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Céline Romain
Chair
Chair
Madeleine Vallières
Vice-Chair
Vice-Chair
Mona Durocher Davis
Secretary
Secretary
Mariette Sallafranque
Director
Director
Annie Vaillancourt
Director
Director
Thierry Raimbault
Director
Director
Carolyn Hibbs
Director
Director
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Stéphane Labine1
BBA
General Manager
BBA
General Manager
Paul Boisvert1
BBA
Market Development Manager
BBA
Market Development Manager
Sylvie Lacroix
General Management Assistant
Employee responsible for community involvement
General Management Assistant
Employee responsible for community involvement
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
Attend the AGM online
April 22, 2026, at 6:30 PM
A link will be available on the day of the meeting. You can watch the AGM live or view the recording later.
Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 26, 2026, at 11:59 PM.
Voting requirements
To vote, you must meet the following requirements:
- Have been a member of the caisse for at least 90 days before the annual general meeting
2 - Be 18 or older
- For territory caisses: Live, work or have a permanent address in Quebec.
- For group caisses: meet your caisse’s common characteristic criteria
3
Even if you’re not eligible to vote, you can still attend your caisse’s meeting.
Reference documents
- See the notice of meeting (in French only, PDF, 155 KB)
- See the agenda (in French only, PDF, 96 KB)
- See the candidates for the board of directors (in French only, PDF, 1.99 MB)
- See the minutes from the last annual general meeting (in French only, PDF, 233 KB)
- See the summary of procedural rules for meetings (PDF, 230 KB)
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.