If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins de Rivière-du-Loup
Transit: 815‐20135
Contact details and business hours
Caisse Desjardins de Rivière-du-Loup
315, boulevard Armand-Thériault
Rivière-du-Loup (QC) G5R 0C5
Phone
418-862-7255 This link opens your phone app.
1-800-511-2500 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 418-862-3766
Language spoken: French
Reception – Transactions
- Monday 09:00 AM – 04:00 PM
- Tuesday 09:00 AM – 04:00 PM
- Wednesday 09:00 AM – 08:00 PM
- Thursday 09:00 AM – 08:00 PM
- Friday 09:00 AM – 04:00 PM
- Saturday Closed
- Sunday Closed
- Monday 09:00 AM – 04:00 PM
- Tuesday 09:00 AM – 04:00 PM
- Wednesday 09:00 AM – 04:00 PM
- Thursday 09:00 AM – 08:00 PM
- Friday 09:00 AM – 04:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
ATMs
Caisse Desjardins de Rivière-du-Loup - Head office
315, boulevard Armand-Thériault
Rivière-du-Loup (QC) G5R 0C5
Withdrawals and deposits
Get directions Caisse Desjardins de Rivière-du-Loup - Head office
Lafontaine Automated Service Centre
106, rue Lafontaine
Rivière-du-Loup (QC) G5R 3A1
Withdrawals and deposits
Saint-Ludger Automated Service Centre
200, rue Témiscouata
Rivière-du-Loup (QC) G5R 2Y5
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Geneviève Doré
Chair
Medical Consultant
Chair
Medical Consultant
André Morin
Vice-Chair
Retired Manager
Vice-Chair
Retired Manager
Andréanne Moreau
Secretary
Notary
Secretary
Notary
Éric Bélanger
MAdmin, CPA Auditor
Director
Accounting Analyst
MAdmin, CPA Auditor
Director
Accounting Analyst
Jessica Bélanger
Director
Director
Laurence Chouinard
Director
Accounting Student
Director
Accounting Student
David Lauzier
Director
IT Manager
Director
IT Manager
Simon Lepage
Engineer, MBA
Director
Senior Director of Engineering and Operations
Engineer, MBA
Director
Senior Director of Engineering and Operations
Thomas Pelletier
Director
Sales Manager
Director
Sales Manager
Annie-Claude Perron
MBA, CPA Auditor
Director
Lecturer
MBA, CPA Auditor
Director
Lecturer
Line St-Pierre
Director
Retired Director of Legal Affairs
Director
Retired Director of Legal Affairs
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Serge Ferrand
BA
General Manager
BA
General Manager
Nancy Couture1
Market Development Manager
Market Development Manager
Annie Deschênes
BBA
Member Services and Operations Support Manager
BBA
Member Services and Operations Support Manager
Laury Lavoie1
BBA
Market Development Manager
BBA
Market Development Manager
Nadine Jalbert
Employee responsible for community involvement
Employee responsible for community involvement
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
Attend the AGM online
March 31, 2026, at 7:30 PM
A link will be available on the day of the meeting. You can watch the AGM live or view the recording later.
Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 4, 2026, at 11:59 PM.
Voting requirements
To vote, you must meet the following requirements:
- Have been a member of the caisse for at least 90 days before the annual general meeting
2 - Be 18 or older
- For territory caisses: Live, work or have a permanent address in Quebec.
- For group caisses: meet your caisse’s common characteristic criteria
3
Even if you’re not eligible to vote, you can still attend your caisse’s meeting.
Reference documents
- See the notice of meeting (in French only, PDF, 169 KB)
- See the agenda (in French only, PDF, 221 KB)
- See the candidates for the board of directors (in French only, PDF, 580 KB)
- See the minutes from the last annual general meeting (in French only, PDF, 294 KB)
- See the summary of procedural rules for meetings (PDF, 230 KB)
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.