If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins des Basques
Transit: 815‐60039
Contact details and business hours
Caisse Desjardins des Basques
80, rue Notre-Dame Ouest
Trois-Pistoles (QC) G0L 4K0
Phone
418-851-2173 This link opens your phone app.
1-866-444-5033 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 418-851-1223
Language spoken: French
Reception
- Monday 10:00 AM – 11:30 AM
12:30 PM – 03:00 PM - Tuesday 10:00 AM – 11:30 AM
12:30 PM – 03:00 PM - Wednesday 10:00 AM – 11:30 AM
12:30 PM – 03:00 PM - Thursday 10:00 AM – 11:30 AM
12:30 PM – 06:00 PM - Friday 10:00 AM – 11:30 AM
12:30 PM – 03:00 PM - Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Service centres
You can obtain most of our products and services at our service centres. Find the closest service centre.
St-Jean-de-Dieu Service Centre
71, rue Principale Nord
Saint-Jean-de-Dieu (QC) G0L 3M0
Saint-Cyprien Service Centre
126, rue Principale
Saint-Cyprien (QC) G0L 2P0
ATMs
St-Jean-de-Dieu Service Centre
71, rue Principale Nord
Saint-Jean-de-Dieu (QC) G0L 3M0
Withdrawals and deposits
Saint-Cyprien Service Centre
126, rue Principale
Saint-Cyprien (QC) G0L 2P0
Withdrawals and deposits
Caisse Desjardins des Basques
80, rue Notre-Dame Ouest
Trois-Pistoles (QC) G0L 4K0
Withdrawals and deposits
En savoir plus sur votre caisse
Nous vous accompagnons au moment et à l’endroit qui vous conviennent. Profitez des conseils de notre équipe, en personne ou à distance, et faites vos opérations de tous les jours grâce à nos services mobiles et en ligne.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Serge Tremblay

Chair

Chair
Mario Bérubé

Vice-Chair

Vice-Chair
Marie-Josée Bérubé

Secretary

Secretary
Laurent Deslauriers

Director

Director
Robert Dubé

Director

Director
Jérôme Gagnon

Director

Director
Sergine Gagnon

Director

Director
Vincent Belley

Director

Director
Dany Leblanc

Director

Director
Pascale Malenfant

Director

Director
Marie-Ève Pelletier

Director

Director
Annie Roussel

Director

Director
Marilou Saint-Martin

Director

Director
Chantal Saucier

Director

Director
Édith Tremblay

Director

Director
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Roxanne Boudoul-Desjardins

MSc
General Manager

MSc
General Manager
Stéphane Boudreau1

BBA, DESS
Market Development Manager

BBA, DESS
Market Development Manager
Sylvie Lévesque

Member Services Manager

Member Services Manager
Edith April

Employee responsible for community involvement

Employee responsible for community involvement
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
Attend the AGM in person
April 8, 2026, at 7:30 PM
Auditorium de l'École secondaire de Trois-Pistoles
455, rue Jenkin
Trois-Pistoles (Québec)
G0L 4K0
Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 12, 2026, at 11:59 PM.
Voting requirements
To vote, you must meet the following requirements:
- Have been a member of the caisse for at least 90 days before the annual general meeting
2 - Be 18 or older
- For territory caisses: Live, work or have a permanent address in Quebec.
- For group caisses: meet your caisse’s common characteristic criteria
3
Even if you’re not eligible to vote, you can still attend your caisse’s meeting.
Reference documents
- See the notice of meeting (in French only, PDF, 227 KB)
- See the agenda (in French only, PDF, 238 KB)
- See the candidates for the board of directors (in French only, PDF, 1.98 MB)
- See the recommendation for allocating annual surplus earnings (dividends) (in French only, PDF, 292 KB)
- See the minutes from the last annual general meeting (in French only, PDF, 461 KB)
- See the summary of procedural rules for meetings (PDF, 230 KB)
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.