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Caisse Desjardins de Charlevoix

Transit: 815‐20032

On January 1, 2026, Caisse Desjardins du Fleuve et des Montagnes (Charlevoix) and Caisse Desjardins de Charlevoix-Est merged to become Caisse Desjardins de Charlevoix. All services are available at your new caisse.

Contact details and business hours

Caisse Desjardins de Charlevoix

130, rue John-Nairne

La Malbaie (QC)  G5A 1Y1

Get directions  External link.

Phone

418-665-4443 This link opens your phone app.

1-877-526-2522 This link opens your phone app.

Monday to Friday: 6 AM to 9 PM

Saturday and Sunday: 8 AM to 6 PM

Fax: 418-665-4888

Write us  This link opens a form in a new tab.

Languages spoken: French, English

If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.

Book an appointment on AccèsD

Reception – Transactions

Reception Transactions
Reception hours for this point of service
  • Monday  09:00 AM – 05:00 PM
  • Tuesday  09:00 AM – 05:00 PM
  • Wednesday  09:00 AM – 08:00 PM
  • Thursday  09:00 AM – 08:00 PM
  • Friday  09:00 AM – 03:00 PM
  • Saturday  Closed
  • Sunday  Closed
 Hours for transactions
  • Monday  10:00 AM – 03:00 PM
  • Tuesday  10:00 AM – 03:00 PM
  • Wednesday  10:00 AM – 03:00 PM
  • Thursday  10:00 AM – 06:00 PM
  • Friday  10:00 AM – 03:00 PM
  • Saturday  Closed
  • Sunday  Closed

Holidays and amended hours for this point of service

Locations

Learn more about your caisse

We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.

Personal services

From your first account to the purchase of your first home, we help you achieve your goals by providing services and products designed with you in mind.

See all our products and services

Business services

No matter what size your business is, our team at Desjardins Business can guide you in choosing the right products and services for your needs, be it for growth, financing or day-to-day operations.

Find out about our Desjardins Business centre

Caisse news

Check out our Facebook page to stay informed about news, contests and events at Caisse Desjardins de Charlevoix.

See our Facebook page External link.

Our team

Board of directors

Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.

people

Danielle Amyot

Chair

Pierre Tremblay

Vice-Chair

Diane Gagnon

Secretary

Éric Bardet

Director

Kim Bernier - Giroux

Director

Julie Bouchard

Director

Stéphane Bouchard

Director

Mario Guérin

Director

Donald Lavoie

Director

René Lavoie

Director

Johanne St-Gelais

Director

Marilyn Tremblay

Director

Sonia Villeneuve

Director

Management

Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.

people

Martin Tessier1

MBA, BBA

General Manager

Marc-André Lévesque2

BBA, F.Pl.

Senior Market Development Manager

Isabelle Pagé

BBA

Member Services Manager

Sandrine Tremblay1

Market Development Manager

Natacha Savard

Member Services and Sales Support Manager

Caroline Rossetti

Employee responsible for community involvement

Democratic life

Being a member means having the opportunity to elect the members of your caisse’s board of directors and to vote on how your caisse’s surplus earnings are distributed.

Learn more about how caisses operate

The annual general meeting (AGM) at a glance

At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.

Learn more about AGMs

About your caisse’s AGM

Date of the last AGM: March 26, 2025

Caisse AGMs take place in March and April of every year.

How to join the board of directors

The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.

To learn more, see the Become a caisse director page.

Annual report

See the 2024 annual report (in French only, PDF, 1.10 MB)

Involvement in the community

Guided by a strong commitment to our community, we help it thrive by supporting meaningful projects.

For more information, see our partnership request form.

Apply for a partnership

Every year, we also support our members through our scholarship and financial assistance programs.

Get more information about scholarships
Get more information about the Desjardins Mutual Assistance Fund

Book an appointment

If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.

Book an appointment on AccèsD

Contact us

By phone

418-665-4443 This link opens your phone app.

1-877-526-2522  This link opens your phone app.

Online

Write us This link opens a form in a new tab.

The information on this page is provided for informational purposes only. Mutual Funds Representative for Desjardins Financial Services Firm Inc.Financial Planner and Mutual Funds Representative for Desjardins Financial Services Firm Inc.