Book an appointment on AccèsD if you're a member, and meet with an advisor online, in person or over the phone.
Caisse Desjardins de Charlesbourg
Transit: 815‐20030
Contact details and business hours
Phone
418-626-1146 This link opens your phone app.
1-866-626-1006 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Languages spoken: French, English
Reception – Transactions
- Monday 09:30 AM – 05:00 PM
- Tuesday 09:30 AM – 05:00 PM
- Wednesday 09:30 AM – 08:00 PM
- Thursday 09:30 AM – 08:00 PM
- Friday 09:30 AM – 05:00 PM
- Saturday 09:30 AM – 03:00 PM
- Sunday Closed
- Monday 09:30 AM – 04:00 PM
- Tuesday 09:30 AM – 04:00 PM
- Wednesday 09:30 AM – 07:00 PM
- Thursday 09:30 AM – 07:00 PM
- Friday 09:30 AM – 04:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 18, 2025 Closed
- National Patriots' Day May 19, 2025 Closed
- Quebec National Holiday June 24, 2025 Closed
- Canada Day July 1, 2025 Closed
- Labour Day September 1, 2025 Closed
- National Day for Truth and Reconciliation September 30, 2025 Closed
- Thanksgiving October 13, 2025 Closed
- Remembrance Day November 11, 2025 Closed
- Christmas Day December 25, 2025 Closed
- Boxing Day December 26, 2025 Closed
Locations
Service centres
You can obtain most of our products and services at our service centres. Find the closest service centre.
Orsainville Service Centre
11055, boulevard Henri-Bourassa
Québec (QC) G1G 6K7
Auvergne Service Centre
1211, boulevard Louis-XIV
Québec (QC) G1H 6Z8
Laurentides Service Centre
1395, avenue de la Rivière-Jaune
Québec (QC) G2N 1R9
ATMs
Caisse Desjardins de Charlesbourg
155, 76e Rue Est
Québec (QC) G1H 1G4
Withdrawals and deposits
Auvergne Service Centre
1211, boulevard Louis-XIV
Québec (QC) G1H 6Z8
Withdrawals and deposits
Orsainville Service Centre
11055, boulevard Henri-Bourassa
Québec (QC) G1G 6K7
Withdrawals and deposits
Saint-Rodrigue Automated Service Centre
4765, 1re Avenue
Québec (QC) G1H 2T3
Withdrawals and deposits
Centre commercial Carrefour Charlesbourg
8500, boulevard Henri-Bourassa
Québec (QC) G1G 5X1
Withdrawals and deposits
Laurentides Service Centre
1395, avenue de la Rivière-Jaune
Québec (QC) G2N 1R9
Withdrawals and deposits
Lac-Beauport Automated Service Centre
1020A, boulevard du Lac
Lac-Beauport (QC) G3B 0W8
Withdrawals and deposits
Centre commercial Les Galeries de la Capitale
5401, boulevard des Galeries
Québec (QC) G2K 1N4
Withdrawals and deposits
Get directions Centre commercial Les Galeries de la Capitale
Le Mesnil Automated Service Centre
1280, boulevard Lebourgneuf
90
Québec (QC) G2K 0H1
Withdrawals and deposits
Stoneham Automated Service Centre
2, route Tewkesbury
Stoneham-et-Tewkesbury (QC) G3C 2K6
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Frédéric Arteau

Chair
Frédérick Plamondon

Vice-Chair
France Cloutier

Secretary
Dominic Boisjoly

Director
Jean-Christophe Dansereau

Director
Hélène Gaucher

Director
Pierre-Luc Grondin

Director
Lory Lévesque

Director
Manon Laliberté

Director
Gilles Laroche

Director
Josée Latulippe

Director
Jean-Philippe Le Pape

Director
Justine Savard

Director
Sébastien Verret

Director
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
François Bergeron1

General Manager
Véronique Paradis

General Management Support Manager
Marjolaine Falardeau2

Market Development Manager
Vickye St-Jean2

Assistant Market Development Manager
Patrick Leclerc2

Market Development Manager
Manon Lévesque1

Assistant Market Development Manager
Mélanie Lévesque1

Market Development Manager
Marie-Claude Séguin1

Assistant Market Development Manager
Nellie Tremblay

Member/Client Experience Manager
Dominique Audet2

Assistant Member/Client Experience Manager