If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Caisse Desjardins du Carrefour des lacs
Transit: 815‐20274
Contact details and business hours
Caisse Desjardins du Carrefour des lacs
572, avenue Jacques-Cartier
Disraëli (QC) G0N 1E0
Phone
418-449-2652 This link opens your phone app.
1-888-449-2652 This link opens your phone app.
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 418-449-2097
Language spoken: French
Reception – Transactions
- Monday 10:00 AM – 03:00 PM
- Tuesday 10:00 AM – 03:00 PM
- Wednesday 10:00 AM – 03:00 PM
- Thursday 10:00 AM – 06:00 PM
- Friday 10:00 AM – 03:00 PM
- Saturday Closed
- Sunday Closed
- Monday 10:00 AM – 03:00 PM
- Tuesday 10:00 AM – 03:00 PM
- Wednesday 10:00 AM – 03:00 PM
- Thursday 10:00 AM – 06:00 PM
- Friday 10:00 AM – 03:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Service centres
You can obtain most of our products and services at our service centres. Find the closest service centre.
Black Lake Service Centre
815, rue Saint-Désiré
Case postale 368, Succursale Black Lake
Thetford Mines (QC) G6H 2J4
Saint-Ferdinand Service Centre
385, rue Principale
Saint-Ferdinand (QC) G0N 1N0
ATMs
Black Lake Service Centre
815, rue Saint-Désiré
Case postale 368, Succursale Black Lake
Thetford Mines (QC) G6H 2J4
Withdrawals and deposits
Caisse Desjardins du Carrefour des lacs
572, avenue Jacques-Cartier
Disraëli (QC) G0N 1E0
Withdrawals and deposits
Saint-Ferdinand Service Centre
385, rue Principale
Saint-Ferdinand (QC) G0N 1N0
Withdrawals and deposits
Learn more about your caisse
We're there for you whenever and wherever is most convenient. Meet with our team either in person or remotely, and perform your regular transactions thanks to our mobile and online services.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow caisse members to represent them, directors participate in the administration and operation of their cooperative.
Marc Charpentier
Chair
Accountant
Chair
Accountant
René Faucher
Vice-Chair
Special Educator
Vice-Chair
Special Educator
Stéphane Labrecque
Secretary
Vehicle Fleet Manager
Secretary
Vehicle Fleet Manager
Jean-Sébastien Bergeron
Director
Entrepreneur
Director
Entrepreneur
Émilie Cadorette
Director
Entrepreneur
Director
Entrepreneur
Alain Cyr
Director
Retiree
Director
Retiree
Megane Groleau
Director
Lecturer and Entrepreneur
Director
Lecturer and Entrepreneur
Johanne Hamel
Director
Maple Syrup Producer
Director
Maple Syrup Producer
Jacynthe Patry
Director
Vice-President of Operations
Director
Vice-President of Operations
Serge Rousseau
Director
Early Childhood Centre Director
Director
Early Childhood Centre Director
Jean-Philip Turmel
Director
Coordinator
Director
Coordinator
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
Isabelle Maheux1
General Manager
General Manager
Sonia Lacasse
Market Development Manager
Market Development Manager
Josée Perreault1
Member Services and Sales Support Manager
Member Services and Sales Support Manager
Marie Paquet
Employee responsible for community involvement
Employee responsible for community involvement
The annual general meeting (AGM) at a glance
At the AGM, we meet with you, our members, to give you an annual overview of our activities. You can also vote on member dividends and elect board members, if any seats are up for election.
Attend the AGM online
April 23, 2026, at 6:30 PM
A link will be available on the day of the meeting. You can watch the AGM live or view the recording later.
Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 27, 2026, at 11:59 PM.
Voting requirements
To vote, you must meet the following requirements:
- Have been a member of the caisse for at least 90 days before the annual general meeting
2 - Be 18 or older
- For territory caisses: Live, work or have a permanent address in Quebec.
- For group caisses: meet your caisse’s common characteristic criteria
3
Even if you’re not eligible to vote, you can still attend your caisse’s meeting.
Reference documents
- See the notice of meeting (in French only, PDF, 199 KB)
- See the agenda (in French only, PDF, 80 KB)
- See the candidates for the board of directors (in French only, PDF, 570 KB)
- See the minutes from the last annual general meeting (in French only, PDF, 352 KB)
- See the summary of procedural rules for meetings (PDF, 230 KB)
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact your caisse to express your interest in a director position.
To learn more, see the Become a caisse director page.