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Desjardins Ontario Credit Union

We’re here to help you become financially empowered. Whether you’re looking to manage your personal finances or grow your business, we have the right products and services for you.

Attend the annual general meeting (AGM)

On April 14, 2026, at 6:30 PM, have your say on your credit union’s decisions and priorities.

Learn more about the AGM

Contact details and business hours

Desjardins Ontario Credit Union

Ottawa-Cyrville Branch

1173 Cyrville Road

Ottawa (ON)  K1J 7S6

Get directions  External link.

Phone

613-745-2123 This link opens your phone app.

1-833-337-5668 This link opens your phone app.

Monday to Friday: 8 AM to 9 PM

Saturday and Sunday: 8 AM to 6 PM

Fax: 613-745-2723

Write us  This link opens a form in a new tab.

Languages spoken: French, English

If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.

Book an appointment on AccèsD

Reception – Transactions

Reception Transactions
Reception hours for this point of service
  • Monday  09:30 AM – 05:00 PM
  • Tuesday  09:30 AM – 05:00 PM
  • Wednesday  09:30 AM – 05:00 PM
  • Thursday  09:30 AM – 07:00 PM
  • Friday  09:30 AM – 05:00 PM
  • Saturday  Closed
  • Sunday  Closed
 Hours for transactions
  • Monday  09:30 AM – 05:00 PM
  • Tuesday  09:30 AM – 05:00 PM
  • Wednesday  09:30 AM – 05:00 PM
  • Thursday  09:30 AM – 07:00 PM
  • Friday  09:30 AM – 05:00 PM
  • Saturday  Closed
  • Sunday  Closed

Holidays and amended hours for this point of service

Available at this location

 ATM (deposits and withdrawals)

Locations

Learn more about your credit union

Desjardins Ontario Credit Union is part of the largest cooperative financial group in North America. Supported by an extensive network, we’re there for you whenever and wherever is most convenient. Meet with us to discuss your personal, business or wealth management needs, and do your everyday banking using our mobile and online services.

Personal services

From your first account to the purchase of your first home, we help you achieve your goals by providing services and products designed with you in mind.

See all our products and services

Business services

No matter the size of your business, we can help you choose the right products and services to match your goals. 

Our specialists in sectors such as agriculture, agri-food, automotive, real estate, mining, manufacturing, tech, healthcare or franchising are here to advise you in branch, at your place of business or remotely.

See our financial services for businesses

Wealth management

Our multidisciplinary team is here to help you grow, protect and transfer your personal and business assets with peace of mind.

See our wealth management services

Our Signature Service team offers a full suite of wealth management services that provides premium support and expertise.

See Signature Service Ontario

Credit union news

Check out our Facebook  External link. page and YouTube  External link. to stay informed about news, contests and events at Desjardins Ontario Credit Union.

See our Facebook page External link. External link.

Our team

Board of directors

Elected by fellow credit union members to represent them, directors participate in the administration and operation of their cooperative.

people

Francine Côté

Chair

Valérie Doré

Vice-Chair

Sylvain Charlebois

Secretary

William Boucher

Assistant Secretary and Treasurer

France Bélanger-Houle

Director

Alexandre Bouffard

Director

Camila Bousquet

Director

Bululu Kabatakaka

Director

Roger Gauthier

Director

Alain Larocque

Director

Sylvain Levac

Director

Martine Nolin

Director

Estelle Patenaude

Director

Philippe Pépin

Director

Alexandre Toupin

Director

Maxine Vincent

Director

Senior Leadership

Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.

people

William Boucher

General Manager and Chief Executive Officer

Stéphan Plante

Senior Vice President Ontario, Member Experience and Retail Banking

Richard Dupuis

Vice President Ontario Commercial and Business Banking

Nader Guirguis

Vice President, Strategic Development and Market Leader, Wealth Management, Ontario

Danyka Lavoie

Advisor, Corporate Secretariat

Line Haché

Director Human Resources

Michael Béland

Director Operations and Support functions

Sophie Gingras

Director Communications and Community Relations

Democratic life

As a member, you can vote to elect your credit union’s board of directors and have a say in how much is allocated to the Community Development Fund (CDF).

Learn more about how cooperatives work

The annual general meeting (AGM) at a glance

At the AGM, we meet with you, our members, to give you an annual overview of our activities. When there’s an election, members also get to vote for who will sit on the board of directors.

Learn more about AGMs

Attend the AGM

April 14, 2026, at 6:30 PM
Stone Mill Inn
271 Merritt Street
St Catharines (Ontario)
L2T 1K1

A link will be available on the day of the meeting. You can watch the AGM live or view the recording later.

Reserve your spot

Following the presentation portion of the AGM, you’ll have 4 days to vote online. The voting period ends on April 18, 2026, at 11:59 PM.

Voting requirements

To vote, you must meet the following requirements:

  • Have been a member for at least 90 days before the annual general meeting1
  • Be 16 years or older
  • Reside, work or operate a business in Ontario
Reference documents

How to join the board of directors

The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact us to express your interest in a director position.

To learn more, see the Become a director of the credit union page.

Annual reports

Involvement in the community

Guided by a strong commitment to our community, we help it thrive by supporting meaningful projects.

For more information, see our partnership request form.

Apply for a partnership

Scholarships and financial support

Every year, we also support our members through our scholarship and financial assistance programs.

Get more information about scholarships
Get more information about the Desjardins Mutual Assistance Fund

Book an appointment

If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.

Book an appointment on AccèsD

Contact us

By phone

613-745-2123 This link opens your phone app.

1-833-337-5668  This link opens your phone app.

Online

Write us This link opens a form in a new tab.

The information on this page is provided for informational purposes only. Some investment solutions, including discretionary portfolio management, are provided by Desjardins Securities Inc.; others, such as group savings products, are provided by Desjardins Financial Services Firm Inc. Desjardins Signature Service's comprehensive solutions also rely on other professionals from across Desjardins Group. Financing services and banking solutions are provided by the Fédération des caisses Desjardins du Québec. Some specialized financial, tax, trust and estate planning services may be provided by Desjardins Trust Inc. Desjardins Financial Security Life Assurance Company provides life and health insurance services, while Desjardins General Insurance Inc. provides property and casualty insurance services. Desjardins ®, Desjardins Wealth Management and related trademarks are trademarks of the Fédération des caisses Desjardins du Québec used under licence. Un membre est une personne ou une entreprise titulaire d’un compte dans une caisse Desjardins. Un membre doit avoir payé une part de qualification pour avoir accès à tous les services de la caisse.