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Business Credit Card Management

Manage all your business credit cards on a single platform, and access a range of self-service features through AccèsD Affaires.

Contact us to request access. We’re here to help.

1-888-233-2473 Phone number for Desjardins Business. This link opens your phone app.

Important

New platform coming soon

You'll be able to access the new business credit card management platform starting October 26, 2026.

What is the Business Credit Card Management platform?

Business Credit Card Management is a service available through AccèsD Affaires that lets you easily manage your business credit cards on your own. It helps you manage cards more efficiently, better monitor spending and manage access rights with ease.

Who is our platform for?

Our service is for all businesses, regardless of size. It makes managing your credit cards and business expenses easier and gives you access to tools tailored to your organization’s needs.

Our card management platform at a glance

  • Access the platform through AccèsD Affaires.
  • Manage your business credit cards in one place.
  • Manage roles and access rights.
  • Control spending and monitor transactions.
  • Customize reports and export data.
  • Match role-based permissions to your business hierarchy.

Benefits

  • More autonomy

    Access a range of self-service features, all from one easy-to-use platform.

  • Better visibility

    Track spending, view balances and access important information all in one place.

  • More control

    Set credit limits, roles and access rights based on your business needs.

Features

Manage cards and transactions

  • Add a new card.
  • Change a card’s status.
  • Customize how information is displayed.
  • Access full transaction details.

Control spending and credit limits

  • Set custom credit limits.
  • Authorize temporary credit limits.
  • Manage authorization strategies and controls.

View history and reports

  • Access all transaction history at any time.
  • Track all activity and improve oversight.
  • Access reports directly on the platform to help manage your business.

Manage users

  • Set access levels based on user profiles.
  • Update card information.
  • Match your business’s organizational structure.

How can I get access to the Business Credit Card Management platform?

  1. Contact us.
  2. Allow up to 2 business days for the service to be activated.
  3. Access the service through AccèsD Affaires.

Business Credit Card Management video tutorials

Watch our Business Credit Card Management video series and learn how to:

  1. Set up your environment when you first log in
  2. Configure access rights and cards
  3. Use key card management features
Description Transcript
First login: Setting up your environment

3 min 09 s

When primary administrators log in to the Business Credit Card Management platform for the first time, they’ll need to complete a few steps before they can grant access to other users. Let’s take a look at how to set up this environment. First login: Setting up your environment

3 min 09 s

Note: The information in brackets describes the audio and visual content of the video that is not dialogue or narration.

[Background music.]

[On-screen text: Business Credit Card Management: First Login – Setting up your Environment]

[On-screen visual: A laptop and a phone displaying the Desjardins Business logo appear beside the title.]

Narrator: When primary administrators log in to Business Credit Card Management for the first time, they’ll need to complete a few steps before they can grant access to other users. Let’s take a look at how to set up this environment.

[On-screen text: 01 Open Manage credit cards]

[On-screen visual: The “Manage credit cards” option is highlighted in the AccèsD Affaires menu.]

Narrator: On AccèsD Affaires, select “Manage credit cards” from the menu on the right to open the platform. Once the service is activated, primary administrators can access the platform right away to complete the initial setup. Once the setup is complete, they can assign the necessary access rights to other users in the organization so they can begin using the platform.

[On-screen text: 02 Review your preferences]

[On-screen visual: The platform’s home page is displayed.]

Narrator: The first step is to review the general settings to ensure that the environment is configured to meet the business requirements. Under “Configuration,” select “Company,” then “Company Preferences.” Here, you can review the language and time zone, along with the session and notification settings. To make a change, simply select the corresponding edit icon.

[On-screen visuals: The demonstration opens “Configuration,” then “Company,” then “Company preferences.” The company preferences page displays the available settings.]

[On-screen text: 03 Understand user roles]

[On-screen visual: An organizational chart illustrates the different roles.]

Narrator: Before configuring the users, make sure you assign the right role to each person. The primary administrator has full configuration access. The manager oversees the cards, users and transactions within their assigned scope. The delegate can view and manage only the cards assigned to them. This person is not necessarily the cardholder, but someone who has been authorized to administer the card. Since delegates are non-administrator users, their access is intentionally limited to ensure secure card management.

Narrator: You’ll also see cardholder profiles, which are created automatically when a card is issued. This means the same person may appear twice in the list, once as a cardholder and once as a platform user.

[On-screen visual: Annie is highlighted in both the delegate and cardholder roles.]

[On-screen text: 04 Configure users]

Narrator: Now, you’re ready to configure your users. Before getting started, ensure that all users’ profiles have been set up on AccèsD Affaires and assigned the appropriate access rights for the Business Credit Card Management service.

[On-screen visuals: The “Users” tab in the AccèsD Affaires profile is highlighted. The demonstration then returns to the platform’s “Users & Cards” page.]

Narrator: On the platform, locate the user, select their user type, then assign the appropriate role. The hierarchy feature gives you greater control over what each role can access and manage. It is optional and may not be needed if your organization has a limited number of users or cards. We’ll cover this in the next video.

[On-screen visual: The “Add New User/Card” window displays user type, user profile and card hierarchy fields.]

[On-screen text: “Hierarchy setup” is labelled as optional.]

[On-screen text: 05 Unlock users]

[On-screen visual: The user profile and login details are displayed.]

Narrator: There’s one final step before a user can access the platform. Users cannot access the platform until their setup has been completed. Once their setup is complete, update the user’s account status and select “Unlocked.” The user can now access Business Credit Card Management based on the profile assigned to them.

[On-screen visuals: “User Account Status” is highlighted with the value “Unlocked.” A checklist then marks “Access,” “Verify,” “Understand,” “Configure” and “Unlock” as complete.]

Narrator: Your initial setup is now complete and the users can access the platform. In the next video, you’ll learn how to organize access and cards and manage the credit card program on a daily basis.

[On-screen text: Next videos: “Organizing Access Rights and Cards” and “Managing the Credit Card Program on a Daily Basis.”]

Narrator: Looking for more information? Visit the Business Credit Card Management page where you’ll find answers to frequently asked questions and additional resources to support you.

[On-screen visual: The Desjardins Business logo appears.]

[On-screen text: “desjardins.com/business-card-management,” “FAQ,” “Additional resources” and “Designed to evolve with your business.”]

End of transcript
Description Transcript
Organizing access rights and cards

2 min 00 s

Users are now configured and can access the platform. The primary administrator can then set up the environment as needed to reflect the organization's structure, review cards and make sure the right people have access to them. Organizing access rights and cards

2 min 00 s

Note: The information in brackets describes the audio and visual content of the video that is not dialogue or narration.

[Background music.]

[On-screen text: Business Credit Card Management: Organizing Access Rights and Cards]

[On-screen visual: A laptop and a phone displaying the Desjardins Business logo appear beside the title.]

Narrator: The users are now configured and can access the platform. The primary administrator is then responsible for organizing the environment, if the business structure requires it. They then review the cards and make sure they are accessible to the right people.

[On-screen text: 01 Use a hierarchy to organize access and responsibilities. Optional setup.]

Narrator: If the business has multiple teams, departments, or locations, or operates in several regions, you can use a hierarchy to organize access and responsibilities. Start by defining the levels that reflect the structure, then create the different entities within them.

[On-screen text: Configuration → Hierarchy]

[On-screen visual: The hierarchy levels are shown, followed by the “Edit Location” window.]

[On-screen text: Entities. The units within the business. Users. Main credit card accounts. Cards.]

Narrator: You can then assign the users, main credit card accounts and cards to the appropriate locations, so the structure reflects how the business operates. If the business doesn’t need a hierarchy for its credit cards, simply move on to the next step.

[On-screen text: 02 Review the business’s cards]

[On-screen visual: Windows for updating a card’s credit limit, status and hierarchy location are shown.]

Narrator: Next, review the business’s cards. On the “Users & Cards” page, you can check each card’s credit limit and status, as well as its location within the hierarchy, if you use one. You’ll also find several card management features here. We’ll cover those in the “Managing the Credit Card Program on a Daily Basis” video.

[On-screen text: 03 Delegate card access]

[On-screen visual: The “Update User Profile / User Type” window appears.]

[On-screen text: Access based on role permissions]

Narrator: You can now delegate card access to the person who needs it. Delegating a card allows that user to view and manage it, based on their permissions. To receive a delegated card, the user must first be active on the platform. That’s why the platform must be configured and access rights assigned beforehand.

[On-screen visual: The “Users & Cards” page appears.]

[On-screen text: Prerequisite: Active user.]

[On-screen visual: A checklist marks “Organize your environment, if needed,” “Verify” and “Delegate” as complete.]

Narrator: Your setup is now complete. The users have the access they need and the cards can be managed by the right people. In the next video, discover the key features that will help you manage the credit card program on a daily basis.

Narrator: Looking for more information? Visit the Business Credit Card Management page, where you’ll find answers to frequently asked questions and additional resources to support you.

[On-screen visual: The Desjardins Business logo appears.]

[On-screen text: “desjardins.com/business-card-management,” “FAQ,” “Additional resources” and “Designed to evolve with your business.”]

End of transcript
Description Transcript
Managing the credit card program on a daily basis

3 min 28 s

Let’s look at the key features you’ll use regularly to manage your business credit cards. Managing the credit card program on a daily basis

3 min 28 s

Note: The information in brackets describes the audio and visual content of the video that is not dialogue or narration.

[Background music.]

[On-screen text: Business Credit Card Management: Managing the Credit Card Program on a Daily Basis]

[On-screen visual: A laptop and a phone displaying the Desjardins Business logo appear beside the title.]

Narrator: Your environment is now configured, users are set up, and card access has been delegated. Now, let’s look at the features you’ll use regularly to manage your card program on a day-to-day basis.

[On-screen text: 01 Adjust a credit limit]

[On-screen visual: The “Users & Cards” page appears, followed by the “Update Limit” window.]

Narrator: As business needs evolve, card credit limits can evolve with them. From the “Users & Cards” page, primary administrators and managers can increase or decrease a card’s credit limit. This change can be applied without an end date or for a defined period. Every change is recorded in the audit logs, providing a complete record of your actions.

[On-screen visual: The “Audit Logs” page displays user and system activity.]

Narrator: Please note that modifying a card’s limit or adding a new card does not result in an increase to the credit limit and does not constitute a new credit application. Transactions remain subject to the available credit on the primary credit card account. Therefore, they may be declined if the overall account limit has been reached, even when the limit of the card in question has not been exceeded.

[On-screen text: 02 Change a card’s status]

[On-screen visual: The “Update Card Status” window displays a menu for selecting a new status.]

Narrator: Depending on the situation, you can also change a card’s status. You can temporarily suspend a card, reactivate it when it’s ready to be used again, or permanently close it when it’s no longer needed. These options help you maintain control over the cards in circulation and reduce the risk of unauthorized use.

[On-screen text: 03 Replace a card and set up pre-authorized payments]

[On-screen visual: The “Order Replacement Card” window displays cardholder information and the shipping address.]

Narrator: If a card is damaged or can no longer be used, you can order a replacement directly through the platform. Before submitting your request, confirm the cardholder’s information and shipping address to make sure the new card is delivered to the right place.

[On-screen visual: “Control Accounts” page appears, followed by the “Manage Autopay” window, where payment settings can be changed or cancelled.]

Narrator: The primary administrator can also set up pre-authorized payments for accounts to automate payments and reduce the risk of late payments. These settings can then be changed or cancelled as your business needs evolve.

[On-screen text: 04 Track spending]

[On-screen visual: The “Online Reports” page displays available reports and search filters.]

Narrator: To track card usage and better understand business spending, you also have access to a range of built-in reports. You can review spending by cardholder, merchant, or category, identify inactive cards, monitor accounts with overdue payments, or get a summary of your company’s spending. These reports help you identify trends, spot discrepancies and make more informed decisions.

[On-screen visual: Advanced filters are displayed, followed by an “Output Settings” window for exporting data.]

Narrator: Filters help you quickly narrow down the information you need. You can then export the data to Excel or CSV for further analysis or financial tracking.

[On-screen text: 05 Maintain best practices]

Narrator: Finally, some best practices will help you maintain strong governance of the card program: review access regularly, document significant changes, and give each person only the permissions they need to do their job. These practices help you maintain a well-controlled environment over time.

[On-screen text: The Getting Started Guide is complete]

Narrator: You now know the key features you’ll use to manage the business credit card program on a day-to-day basis. Your environment is ready. Take some time to explore the platform and discover the other features available to you.

[On-screen visual: A checklist marks the three parts of the guide as complete: “Set up the environment,” “Organize access and cards” and “Manage the credit card program on a day-to-day basis.”]

Narrator: Looking for more information? Visit the Business Credit Card Management page where you’ll find answers to frequently asked questions and additional resources to support you.

[On-screen visual: The Desjardins Business logo appears.]

[On-screen text: “desjardins.com/business-card-management,” “FAQ,” “Additional resources” and “Designed to evolve with your business.”]

End of transcript

FAQ

Who can use the Business Credit Card Management platform?

AccèsD Affaires primary administrators can enroll in and manage the service. They can then grant access to other users.

How long does it take to activate the service?

Access is activated within 2 business days of receiving your request.

Can I manage multiple users and multiple authorization levels on the Business Credit Card Management platform?

Yes. You can manage multiple users with different access levels. You can also assign roles based on each user’s responsibilities and ensure the secure management of your business’s credit cards.

Can I change my credit card limits on the Business Credit Card Management platform?

Yes. Depending on your access level, you can permanently or temporarily change a card’s credit limit. Keep in mind that individual card limits must stay within the overall credit limit for your main credit card account.

See more questions about managing business credit cards

Learn how to manage your business credit cards online

Get step-by-step instructions on how to use our Business Credit Card Management service.

Visit our Help centre