Job loss insurance

COVID-19

Job loss insurance

In addition to the relief measures offered in response to COVID-19, some life and health insurance policies provide coverage in case of loss of employment.

Get help paying your credit card balance

Credit balance insurance can help you pay down your credit card balance while you're unemployed.

You'll receive monthly payments equal to the greater of the 2 following amounts:

  • 10% of the balance of regular transactions on the date of the statement issued just before you lost your job
  • The minimum payment on the statement issued just before you lost your job

You're eligible if:

  • you lost your full-time job (minimum 20 hours per week) at least 30 days ago
  • you had that job for at least 4 months
  • you were making federal Employment Insurance (EI) contributions and you qualify for EI benefits

You're not eligible if:

  • you had a seasonal, contract or temporary job
  • you left your job voluntarily
  • you're 65 or older

How to find out if you have this coverage

On AccèsD
Go to the Life and health insurance section.

On the Desjardins mobile services app
Look for My insurance documents in the Life and health insurance section.

By phone
Call us at .

How to submit a claim

Fill out the form - External link. This link will open in a new window.

Or call us at .

We'll help you figure out which forms to fill out and which documents to include with your claim.

For more information
See the FAQ - External link. This link will open in a new window.

Get your premiums waived

Are you the primary holder of a Vision contract?

You may not have to pay your insurance premiums for up to 5 months.

You're eligible if:

  • you're under 60
  • you lost your full-time job (minimum 20 hours per week) at least 30 days ago
  • you had that job for at least 4 months
  • you were making federal Employment Insurance (EI) contributions and you qualify for EI benefits

You're not eligible if:

  • you had a seasonal, contract or temporary job
  • you left your job voluntarily

How to find out if you have this coverage

Call us at .

How to submit a claim

Follow the instructions on the Job loss page of the Desjardins Insurance website.

Go to the page - External link. This link will open in a new window.

Use our secure web page to submit your forms and supporting documents.

For more information
See the FAQ - External link. This link will open in a new window.

Are you experiencing financial hardship?

If your finances are taking a hit because of COVID-19, contact your financial security advisor or life and health insurance representative or call us at the number below. We'll see how we can help.

In Quebec:

Elsewhere in Canada:

Our assistance services

Depending on your coverage, here are some of the assistance services that may be available to you at any time:

  • Psychological assistance
  • Convalescence assistance – case management
  • Legal assistance
  • Estate settlement assistance

Call us at .