Supporting you is our priority

We're currently experiencing a high volume of calls. If your transaction can be completed online, please use our online platforms (web and mobile). Thank you for your understanding.


Supporting you is our priority

In light of the coronavirus (COVID-19) pandemic, we want you to know that we're here for you.

We're following the government's recommendations at all times and acting responsibly to help keep everyone safe and support our members and clients during this period.

Whether you're a member or client, you can count on us.


Desjardins to give $100 million back to its Canadian auto insurance clients.

Learn more

Get immediate financial relief

Resuming payments

When your deferral period ends, your payments will be due again. See the terms for resuming payments on your loan, line of credit or credit card.

Learn more about resuming payments

Payment deferrals

If you're unable to make your payments, you can defer your next payment for up to 6 months.

Learn more about payment deferrals

Job loss insurance

Some life and health insurance policies will waive your insurance premiums or help you pay your credit card balance in case of loss of employment.

Learn more about job loss insurance

Canada Emergency Business Account

Get an interest-free loan of up to $40,000 if you're a small business or not-for-profit.

New - Elegibility criteria expanded

Learn more about the Canada Emergency Business Account

Register for CRA direct deposit

Receive government benefits like the Canada Emergency Response Benefit or Canada Emergency Wage Subsidy directly in your account.

Learn more about direct deposit for individuals
Learn more about direct deposit for businesses

Access to our products and services

Find out how to safely access our products and services during the COVID-19 pandemic.

You can do most of your banking from home:

  • Bill payments
  • Mobile deposits
  • Interac e-Transfers®
  • Direct deposit
Learn more about access to our products and services

Locations that are open during the pandemic

ATMs and service centres

More than 300 points of service are still open to our members and clients.

Find a point of service

Upcoming appointments

If you have an upcoming appointment with an advisor:

  • You'll be contacted shortly.
  • Depending on the nature of the appointment, it may take place over the phone or be moved to a different location.
  • Your appointment may be rescheduled altogether.

Did you have an upcoming trip planned?

Get answers to all your travel insurance questions.

Learn more about travel insurance

Proudly supporting organizations that help seniors and their loved ones

We're providing financial assistance to Caregiver Support, a confidential information and referral hotline for those caring for seniors or loved ones. The service is free and available 7 days a week.

If you're a caregiver, you can get support by calling the hotline at 1-855-852-7784.

Learn more about the Caregiver Support service - This link will open in a new window.

Contact us

We're here to answer all your questions.

Call us toll-free, from anywhere in Canada or the U.S.:

Or have us call you at the time of your choice.

Please note that our teams are experiencing a high volume of calls. We'll do our best to answer you as soon as possible.

® The Interac logo and Interac e-Transfers are registered trademarks of Interac Inc. Used under licence.