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Guidance and relief measures to see you through

We're currently experiencing a high volume of calls. If your transaction can be completed online, please use our online platforms (web and mobile). Thank you for your understanding.

COVID-19

Guidance and relief measures to see you through

We’ve implemented measures to help you through the COVID-19 pandemic. So, whether you’re a young person, a senior, an individual member or a business member, we’ve got tips to help you manage your finances.

Tips

The pandemic has impacted the way many people manage their finances. Our tips will help you stay on track to meet your financial goals and budget.

See all our tips

Financial measures

We’ve introduced a number of financial relief measures to help you adapt to the current situation.

Personal members and clients

See all measures for personal members and clients

Business members and clients

See all measures for business members and clients

Services you can access anytime, anywhere

Use your computer or mobile device to access our products and services, and to do your everyday banking in a secure environment, no matter where you are.

Pay your bills

Pay your bills quickly and easily from home, including your electricity, phone, credit card and municipal and school tax bills.

Deposit cheques

Deposit cheques securely from anywhere using our mobile deposit feature.

Interac e-Transfer^®

Send Interac e-Transfers^® to friends, family or businesses.

See our online services

Travel

Get answers to all your travel insurance questions.

Learn more about travel insurance

Contact us

We're here to answer all your questions.

Call us toll-free, from anywhere in Canada or the U.S.:
(1-800-224-7737)

Or have us call you at the time of your choice.

Schedule a call

Please note that our teams are experiencing a high volume of calls. We'll do our best to answer you as soon as possible.

Stay up to date on the latest coronavirus news

Health Canada COVID-19 information page - External link. This link will open in a new window.

Health Canada travel advice - External link. This link will open in a new window.

World Health Organization - External link. This link will open in a new window.

Self-employed individuals: CERB repayments and interest relief on income tax debt - External link. This link will open in a new window.

2020 Quebec tax returns – FAQ - External link. This link will open in a new window.

Suspension of interest for student debt (COVID-19) - External link. This link will open in a new window.

^® The Interac logo and Interac e-Transfers are registered trademarks of Interac Inc. Used under licence.