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Supplier centre

From procurement to payment

Procurement and payments are part of a single fluid process that allows us to maximize access to our supplier network and provide greater protection against risk.

When a purchase request is made, the procurement division sends suppliers a purchase order. Suppliers are then responsible for producing an invoice for the entire purchase order including quantity and line description. In addition, the purchase order number must be included on the invoice to facilitate and expedite payment.

The Payments Management Department is responsible for processing payments for all Desjardins components.

Desjardins components - Group 1

If you are doing business with one of the following Desjardins components, send your invoice by mail or email to the address that corresponds to your location (Montreal or Quebec City).

Acronyms and legal names of components:

  • Desjardins Investment Product Operations Inc.
  • Desjardins Investments Inc.
  • FCDQ - Fédération des caisses Desjardins du Québec
  • Desjardins Real Estate Group
  • DSSG - Desjardins Shared Services Group inc.
    Notes: Billing with purchase order only and Levis billing address only.
  • Desjardins Technology Group Inc.
With purchase order
Lévis billing address Montreal billing address
By mail
Name of Desjardins component
Payments Management Department
Case postale 1200, succursale Lévis
Lévis, Québec G6V 6R8
By mail
Name of Desjardins component
Payments Management Department
Case postale 94, succursale Desjardins
Montréal, Québec H5B 1B2
By email
Invoices: Send by email
Consultants: Send by email
Without purchase order
The invoice must include the requester who placed the order and be mailed or emailed to the address indicated by that person.
Lévis billing address Montreal billing address Billing address of requester
By mail
Name of Desjardins component
Name of requester
Payments Management Department
Case postale 1200, succursale Lévis
Lévis, Québec G6V 6R8
By mail
Name of Desjardins component
Name of requester
Payments Management Department
Case postale 94, succursale Desjardins
Montréal, Québec H5B 1B2
By mail
Name of Desjardins component
Name of requester (CRxx)
Address of requester
By email
Invoices: Send by email
Consultants: Send by email
By email
Requester's email

Desjardins components - Group 2

Invoices to the components listed below must be sent directly by mail or email to the person who placed the order. Get the address from them or refer to the purchase order.

Acronyms and legal names of components:

  • Desjardins Card Services
  • Desjardins Financial Security Life Assurance Company
  • Desjardins General Insurance Group Inc.
  • Desjardins Global Asset Management Inc.
  • Desjardins Investment Management Inc.
  • Desjardins Payroll and Human Resources Services
  • Desjardins Securities International Inc.
  • Desjardins Trust Inc.
  • Desjardins Capital Management Inc.
  • Développement international Desjardins
  • Fédération des caisses populaires de l'Ontario inc.
  • Sommet international du coopératisme
  • VMD - Desjardins Securities Inc.

To avoid unnecessary delays in processing, please make sure the following information appears on your invoice. The standard invoice processing time at Desjardins is 60 days.

Important: Always include the purchase order number on your invoice.

Desjardins information

Invoiced to:

  • Name of Desjardins component
  • Desjardins billing address

To the attention of:

  • First and last name of the person who requested the goods or services (your contact person). For invoices to be approved and processed in a timely manner, the name is very important.

Ship to:

  • Desjardins delivery address, if applicable.

Supplier information

  • Supplier full legal name and trade name (if different).
  • Complete supplier address.
  • Unique invoice number1 (25 characters or less).
  • Invoice date.
  • Taxes applied by tax region.
  • Tax registration number(s).
  • Supplier contact information (who to contact if there is question about the invoice).

Goods or services information

  • Description of goods or services provided.
  • Period during which services were provided.
  • Freight charges.

1. Invoices without unique invoice numbers and account statements are not acceptable for payment.

Desjardins uses a variety of methods to remit payment to suppliers.

Preferred payment options:

Desjardins has put in place a policy to reimburse Desjardins employees equitably and on the basis of the lowest price for expenses incurred in the course of their work.

For Desjardins to reimburse companies for travel expenses incurred by consultants, they must, according to the policy:

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