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Roof snow removal: Preventing damage and protecting your house this winter

August 11, 2026

In Canada, winter weather can mean real risks for your home’s roof. Snow can be bad enough on its own, causing issues ranging from snow and ice accumulation and ice dams to structural overload and water infiltration. But snow plus freezing rain can equal major danger, since ice is so heavy. By keeping an eye out for all these potential dangers, you may be able to get ahead of the situation. This article will give you some handy tips for how to help protect your property this winter—which signs to watch out for, what to do and how your home insurance can help.

Why roof snow removal is key in Canada

Removing built-up snow from your roof is a smart precaution to take in the winter months. Between structural overload, ice dams and roof leaks that can lead to water damage, snow and ice accumulation can pose a real danger to occupants and passers-by.

The dangers of underestimating snow load

Did you know that wet snow, which contains a lot of water, can weigh a lot more than dry, fresh snow, which is made up of snowflakes and air? As winter drags on, the weight of snow adds up combined with periods of thaw and rain, putting a considerable amount of pressure on your roof. That’s even more true of ice, which can weigh almost twice as much as wet snow for the same volume! And if the pressure exceeds your roof’s load limits, in other words, the weight it can bear, then the structure of your home could be compromised. That’s called structural overload.

Ice dams can lead to severe roof leaks

In cold weather, heat can get trapped under sloped or pitched roofs and melt the piled-up snow, which runs down to the eaves and refreezes into an ice dam. When ice dams cover the roof overhang, water can build up and get under shingle roofs. If your eavestroughs freeze, things can get even worse. Preventing ice dams can stop roof leaks, which can in turn stop water damage. One way to do this is by installing heat cables, which put out low levels of heat to de-ice your roof so that melted snow can drain off your roof properly. For more ideas like this, check out our guide to protecting your home from water damage.

Structural overload: A danger for your roof

Too much snow on your roof can compromise its structural integrity, leading to structural damage. This can look like doors jamming, new or unusual cracks appearing in the ceiling or walls, or a sagging ceiling. If you notice any of these tell-tale signs, you’ll want to act fast and contact snow removal specialists, given the serious risk of roof collapse.

Even after clearing the roof, there may still be structural damage. If so, you should contact a professional for an assessment. Keep in mind that flat roofs run a higher risk of structural overload than pitched roofs, because they don’t have sloped sides for snow to naturally slide down.

When to consider snow or ice removal for your roof

Here are some good rules of thumb:

Snow build-up of 60 cm (2 ft.) or more

Clear your roof once there’s 60 cm (2 ft.) of snow build-up or 5 cm (2 in.) of ice build-up. With two feet of snow or two inches of ice, your roof may be at its maximum load limit. It’s easy enough with sloped roofs to see how thick the snow or ice is, but for flat roofs, it can be hard to see how much snow there is from the ground. In either case, consider checking your roof regularly, at least after every snowstorm. If you have other buildings on your property, or another property like a cottage, you’ll want to get in the habit of checking their roofs too.

When you spot key structural warning signs

If you see any of the following signs, you should immediately contact snow removal specialists and avoid the impacted area.

Signs of structural overload:

  • Doors or windows that are hard to open or close
  • Cracks on the ceiling or walls that are new or getting larger
  • Unusual creaking sounds that come from the building itself
  • Roof or ceiling that is visibly sagging
  • Beams or framework in the attic that is visibly warping

Signs of water leaks:

  • Water marks or rings on the ceiling or walls
  • Mould or a musty smell
  • Paint bubbling or wallpaper peeling
  • Water running down indoor walls during a thaw

How to safely remove snow from your roof

Want to do the snow clearing yourself? Keep these key guidelines in mind:

The most important rule: Work from the ground

Snow and ice removal involves multiple risks—proximity to power lines, bad falls, damage to roofing—so you should proceed with care. In winter, it’s easy to slip when climbing a ladder or moving around on a roof, not to mention shocking yourself by accidentally grabbing onto a power line. Removing snow from your roof isn’t just a safety concern. One wrong move can damage shingles or other roofing materials, leading to costly repairs. If you decide to remove snow yourself, be careful and work from the ground, using a telescopic roof rake.

Use the right tools

Telescopic roof rakes are the best tool for clearing sloped roofs. Stand at a safe distance from the roof and work in small sections, raking the snow down the roof without pushing it. This way, you can avoid big piles of snow falling on top of you. There’s no need to scrape off all the snow, as this could damage your roof, so leave a little bit behind. Flat roofs, however, face more serious risks, so it’s a good idea to call on roof snow removal services.

Precautions to keep in mind

When clearing your roof, you should take a few simple precautions to reduce your risk of accident:

  • Clearly mark the area where the raked-off snow will fall, so no one stands there during snow removal
  • Work with a partner, whenever possible
  • Keep an eye out for icicles or sheets of ice, which may fall suddenly

In terms of prevention, heat cables can put a stop to ice dams, meaning you’ll be able to avoid more complicated snow removal in the long run.

Different approaches for pitched versus flat roofs

With pitched roofs, some or all of the snow can slide right off on its own. But it’s important to keep an eye on areas where snow and ice can accumulate (roof valleys, skylights, places where the roof meets an addition) and slippery spots that can form on metal roofs.

With flat roofs, on the other hand, snow doesn’t slide off naturally. That means you should make clearing snow a priority and do it frequently, without damaging the roof in the process. You should also be sure to protect fragile structures like skylights and solar panels, which should never be raked or walked on directly.

When to call in professional roofers or snow removal specialists

If clearing the snow yourself is too risky or complicated, you can call on professional rooftop snow removers.

Situations to leave to the specialists

Snow removal specialists can be a big help when there’s more than the recommended 60 cm of snow or 5 cm of ice. You’ll also want to call them if you spot warning signs of structural damage or if you can’t reach the roof from the ground due to your home’s height or layout. Other good reasons to call in the pros include if you have solar panels or other delicate equipment on your roof, experience an emergency like an active leak or structural cracks, or own mixed-use buildings.

What the pros bring to the table

When you choose to bring in the pros, you’re choosing safety and expertise. Professional roofers and snow removal specialists have the right tools to do the job safely (harnesses and other fall protection equipment) and the right know-how to deal with different types of roofs without damaging them. Snow removal specialists also know the ins and outs of your local building code and snow load limits, which are intended to minimize the structural risks for your property. And last but not least, the pros typically have liability coverage in case anything goes wrong.

Snow removal for pools and hot tubs

And don’t forget about your above-ground pool or hot tub. Keeping snow from building up can help lower the risk of damage from wintry weather.

How snow and ice can impact above ground pools

Above ground pools are built to handle internal pressure from water when in use. But they’re not built to withstand pressure from snow and ice in the winter. Spring can make things even worse, when there are numerous freeze-thaw cycles. Snow melts and expands as it refreezes. which can put more stress on the pool and damage it. That’s why it’s essential to regularly check your pool, its cover and structural supports and remove any built-up snow, especially in spring.

Why hot tub maintenance is essential, even in the winter

Whether it’s in use year-round or being recommissioned, your hot tub still needs maintenance in winter. That’s because wintry weather poses a risk—even though the water is heated. As snow builds up on the cover, it can damage both the cover and the hot tub itself. For winterized hot tubs, you’ll want to keep an eye on water levels and temperature, as well as on the hot tub components (pumps, filters, control panel). Don’t forget to clean your filters in the fall to keep everything running smoothly.

Tips for winter upkeep of outdoor pools and hot tubs

Here are some handy tips for pools and hot tubs:

  • Inspect your pool or hot tub after heavy snowfall
  • Remove snow from your pool or hot tub using a flexible broom (not a metal scraper)
  • Check and see that insulated covers and tarps are watertight
  • Look for any cracks or damage
  • Make sure there’s good air circulation around the components to prevent freezing

Your home insurance and snow damage

As a homeowner, you most likely have home insurance—but that doesn’t always mean you have coverage for snow damage. Depending on where you live, it’s a good idea to look into your options for protecting your property from wintertime risks.

The limits of preventive snow removal

While regular snow and ice removal is a good preventive measure, it’s no guarantee. Even if you take every precaution recommended, snow or ice could still cause damage to your property. That’s why it’s so important to choose the right coverage.

Understanding your water damage coverage

Peace of mind is having the right protection for your home. If your home insurance is with us, you can add on coverage to help protect your home from snow- and ice-related damage, like our ice, snow or sleet coverage. Take a minute to check your current coverage with our online services.

Key takeaways

There’s not much room for winging it in Canada’s winter months. A few simple steps can help you avoid major repairs. Monitor how much snow accumulates on your roof, keep an eye out for warning signs and remove snow at the right time, whether you do it yourself or with the help of a professional.

Prevention is your best friend. But if disaster strikes, the right home insurance coverage can make a world of difference.

Want to explore the coverage options for your property? Check out our home insurance.

Snow removal FAQ

As a homeowner or cottage owner, you should clear your roof when snow accumulation reaches 60 cm (2 ft.) or ice accumulation reaches 5 cm (2 in.). It’s especially important after freezing rain or if you’ve noticed any warning signs of structural damage (such as issues opening or closing doors and windows, cracks in the walls or ceiling, visible sagging of the ceiling). Your home’s roof type also dictates when to start snow clearing. Flat roofs need to be cleared more often than sloped ones because the snow won’t slide off on its own. Still got questions? Might be time to speak with some snow removal specialists.

After a heavy snowstorm, you’ll want to look out for several signs to see if your roof has exceeded its snow load, which could cause damage to the structure. These include doors jamming, cracks in the ceiling, windows being tough to open or visible sagging in the ceiling. Other signs to look out for include water marks or rings on the ceiling, signs of mould or mildew, paint bubbles, peeling wallpaper or water drips along the walls. If you see any of these, there’s a good chance you’ve got water leaking into your home and you should immediately reach out to professional roofers or roof snow removal services.

If you want to handle your own snow clearing, you should work from the ground and use a telescopic roof rake—that’s the best tool for safe snow removal. Working from the rooftop itself poses a lot of hazards. The fall risks are high, both from climbing the ladder and walking on the roof. It’s easy to slip on icy patches and compacted snow can also break loose without warning. No one wants to fall off the roof, but it happens! Second, any nearby power lines could lead to electrocution. If your roof is difficult to clear or to reach with a rake, it’s time to call the snow removal specialists: they use safety harnesses, employ safety measures and follow the relevant safety standards.

Yes, snow accumulation could damage your above ground pool. These types of pools are designed to withstand internal water pressure, not external snow and ice accumulation. It’s essential to clear snow off your above ground pool, since spring temperature fluctuations cause snow to melt and refreeze, putting more pressure on the pool’s structure. Since water expands when it freezes, the weight of the ice could damage the pool’s walls, accessories and equipment. That’s why it’s smart to regularly remove any snow from your pool, especially at the end of winter.

Your home insurance won’t necessarily cover snow damage to your roof. Your policy may exclude water leaks and snow- and ice-related damage, as basic coverage varies from home to home based on the homeowner’s needs. Additional protections are available, including an add-on for damage caused by above ground water and weight of ice, snow or sleet. Get in touch with us to make sure you’re covered for what you need.


Certain conditions, exclusions and limitations may apply.

The terms and conditions of the coverages described are set out in the insurance policy, which always prevails.

These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. We recommend using caution and consulting a certified insurance agent for comprehensive, tailored advice.