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How to change a business credit card’s status

Here’s how to change a card’s status in order to lock, unlock or close it using the Business Credit Card Management service.

Instructions

  1. Log in to AccèsD Affaires, then select Manage credit cards from the menu.

  2. On the Manage credit cards page, open the menu on the left and select Users & Cards.

    Notice

    The table lists user profiles and cards. Browse through the list to find the card you want to update before continuing.

  3. Under Cards Status, select the Edit Card Status button (pencil icon) for the card you want to update.

  4. In the Update Card Status section, go to the Change to dropdown menu and select one of the following statuses:

    • Suspended, to lock a card indefinitely or until it’s reactivated
    • Unsuspended, to unlock a locked card
    • Closed, to permanently lock a card
  5. If applicable, select a reason.

  6. If you change the status to Suspended, select whether this change is temporary or permanent.

  7. If temporary, select a reactivation option.

  8. You can add a comment if necessary.

  9. Select the Submit button to confirm the card status change. 


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