Need assistance with loans or lines of credit?
Get the contact details you need for personalized support.
Which financing product do you need help with?
Personal loan
Personal loan application
Online
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
With an advisor
If you're a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Government-guaranteed student loan
General information
Online
By phone
Monday to Thursday: 8:30 AM to 7 PM (Eastern Time)
Friday: 8:30 AM to 5 PM (Eastern Time)
1-866-388-3373 Youth Advisory Department phone number. This link opens your phone app.
To avoid waiting on hold, you can also schedule a call with the Youth Advisory Department..
By mail
Contact our Youth Advisory Department
80 Jacques-Cartier
Gaspé QC G4X 2V2
FHSA loan
FHSA loan application
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
With an advisor
If you're a member, book an appointment online to speak with an advisor in person, by phone or by video call.
RRSP loan
RRSP loan application
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
With an advisor
If you're a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Accord D financing
General information
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
RRSP financing with Accord D
General information
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
Loan for adoption or assisted reproduction
Application for a loan for adoption or assisted reproduction
With an advisor
If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
To avoid waiting, schedule a call with customer service..
Personal line of credit
Personal line of credit application
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
With an advisor
If you're a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Student line of credit
Line of credit application
By phone
Monday to Thursday: 8:30 AM to 7 PM (Eastern Time)
Friday: 8:30 AM to 5 PM (Eastern Time)
1-800-667-7972 Customer service phone number. This link opens your phone app.
To avoid waiting, schedule a call. with customer service.
Student Advantage Line of Credit
General information
Student Strategic Line of Credit
General information
Investor Strategic Line of Credit
General information
By phone
Montreal area:
514-224-7737 Customer service phone number. This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 Toll-free customer service phone number. This link opens your phone app. (1-800-CAISSES)
To avoid waiting, schedule a call with customer service..
Automobile and durable goods financing
General information
By phone
Montreal area:
514-871-0114 Customer service phone number. This link opens your phone app.
Elsewhere in Canada and the US:
1-877-871-0114 Toll-free customer service phone number. This link opens your phone app.