Use AccèsD securely

All our members and clients are now covered by Desjardins Identity Protection.

Learn more about Desjardins Identity Protection


  • Never disclose your password to anyone. You should be the only one who knows it.
  • The first time you use AccèsD service, choose a password to replace the one you were assigned initially.
  • Select a hard-to-guess password. Your password must be composed of 10 to 128 alphanumerical characters with at least one uppercase letter, one lowercase letter and one special character. It can be used to log in from a computer, tablet or mobile device. It can also be used for AccèsD phone services.
  • For help choosing a secure AccèsD or AccèsD Affaires password, see Choose a good password.
  • Don't choose a password based on personal information. And most of all never use any part of your PIN.
  • Don't save your password in your computer's memory.
  • Don't write your password down anywhere.
  • Change your password on a regular basis.

Logging out

Log out as soon as you've finished using AccèsD and AccèsD Affaires.

To log out securely, click on Log out, clear your cookies and close your browser.

See the Procedure for enabling and disabling cookies.

This security procedure is particularly important if you share the computer you use to make transactions with others.

Learn more about AccèsD security measures.