Choose a good password

Your password is your digital signature.

Never share it with anyone, save it to your computer or write it down anywhere.

If someone has your password, he has access to your personal information and can make financial transactions in your name. This is called identity theft.

AccèsD and AccèsD Affaires password

Your AccèsD or AccèsD Affaires password must be composed of 6 to 12 characters (letters and numbers) with at least one uppercase letter, one lowercase letter and one number. It should be different be different from your last 6 passwords and be hard for anyone to guess.

Your password can be used to log on from a computer, tablet or mobile device. It cannot be used to log on by phone.

To make your password even more secure, we suggest you alternate between uppercase and lowercase letters.


  • Passwords that are easy to enter, such as 123abc or 99999a. They are also easy to guess or see as you enter them.
  • The same password as your access code. Thieves usually try this number first.
  • A single password for all of your access methods. If a thief gets hold of your password, he'll have access to the other systems or websites you use.

Use the Microsoft password checker - External link. This link will open in a new window. to see how good your password is.

If you think that your password has been compromised, change it immediately. You can do this online on AccèsD or AccèsD Affaires. You can also change your AccèsD or AccèsD Affaires password by contacting your caisse or Desjardins Business Centre right away.

Get your caisse's or Desjardins Business centre's contact information

Or call one of the following numbers:

Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)

Call an AccèsD Affaires Services advisor at one of the following numbers:

Montreal area: 514-253-7392
Elsewhere in Canada and the U.S.: 1 877 ACCESD A (1-877-222-3732)

To learn more about using AccèsD, see Use AccèsD securely.