Fraud prevention service

Confirm your identity and transactions made on your account.

Learn more about fraud prevention services

All our members and clients are now covered by Desjardins Identity Protection.

Learn more about Desjardins Identity Protection

Detect and report fraud

Assistance services

Get help from competent lawyers with assistance services available for free to Desjardins members.

Assistance services

Fraud and scams

Scammers have creative ways of getting money from their victims. Stay ahead of their game!

Watch out for scams

The Government of Canada's The little black
book of scams

Report fraud

Refunds in the event of fraud

You'll be 100% protected if fraudulent transactions are charged to your card.

Refunds in the event of fraud

Desjardins protects you

Cyber Hygiene

Protect your device

Be proactive and cautious every day by protecting your computer, mobile phone and tablet.


Mobile phone and tablet

Protect your account

Follow these rules to secure your account.

Choose a good password

Logging on and secret questions

Logging off

Protect your identity

Restrict public access to your personal information and protect it.

Protect yourself against identity theft

Exclusive advantages for members


Client services