Security

Security

Fraud prevention services

Verifying your identity using a security code.

Learn more

Detect and report fraud

Lost or stolen card Report your card lost or stolen immediately to prevent fraudulent transactions on your account.
Phishing Fraudulent emails and text messages: Never share your personal or financial information.
Identity theft

Get help from competent lawyers with assistance services available for free to Desjardins members.

Assistance services

Identity restoration kit
Spot fraud and scams

Scammers have creative ways of getting money from their victims. Stay ahead of their game!

Watch out for scams

The Government of Canada's The little black book of scams

Report fraud

Desjardins protects you

Youth - Protecting your identity Protect your identity and your financial information to avoid becoming a fraud victim .
Why replace a credit card? Learn why and how a credit card can be compromised.
Secured communication with your advisor Securely share confidential information with your advisor.
How we protect your privacy Desjardins takes several measures to protect your personal information.
Our security measures Learn about the technological solutions and practices used by Desjardins to protect your transactions and personal information.
Mobile version of sites Benefit from the same level of security on your mobile device as on your computer.
Report a potential vulnerability Desjardins Group is highly committed to protecting your information and ensuring the availability of its services.

Cyber Hygiene

Protect your device

Be proactive and cautious every day by protecting your computer, mobile phone and tablet.

Computer

Mobile phone and tablet
Protect your account

Follow these rules to secure your account.

Choose a good password

Logging on and secret questions

Logging off

Fraud prevention services
Protect your identity

Restrict public access to your personal information and protect it.

Protect yourself against identity theft

Exclusive advantages for members
How to protect your business against cyberthreats

Learn what you can do to make your business safer.

Cybersecurity Kit

Video (in French only)

Client services

Emergency support

Call us at one of the following numbers: