Choose province (Canada) or state (United States), and language

Online services – AccèsD, AccèsD Affaires, online brokerage, full service brokerage.

Log on to Desjardins online services.
 

You are here:

Your browser is configured to not accept cookies. Some features of the site are not available or will not work correctly without cookies. Also, some information presented might not apply to your situation.
See How to enable cookies

Your browser is not supported by our website. Some features of the site are not available or will not work correctly.
See the procedure to update your browser.

Microsoft Edge causes problems on AccèsD. To fix the issue, please install the most recent Windows update.

Security

Desjardins ad

Email and text message phishing

Email and text message phishing Learn more about email and text message phishing Learn more >

Fraud prevention via text message or email


If you've already provided your mobile number or email address, we'll be able to contact you to confirm transactions made on your credit card. To learn more, see Fraud prevention service via text message or email.

Report fraud

Lost or stolen card

Report your card lost or stolen immediately to prevent fraudulent transactions on your account.

Phishing

Fraudulent emails and text messages: Never share your personal or financial information

Identity theft

Get help from competent lawyers with assistance services available for free to Desjardins members.

Desjardins protects you

Fraud trends

Learn about all the latest scams.

Phishing scam: tax refunds

Mystery shopper scams on the rise
Beware of fake employee support scam
Beware of fake supplier scam

Youth - Protecting your identity

Protect your identity and your financial information to avoid becoming a fraud victim .

Why replace a credit card?

Learn why and how a credit card can be compromised.

Other fraud

Report any fraud that could be detrimental to Desjardins members to the authorities.

Fraud prevention services

AccèsD alert service Fraud prevention services by text message or email Identity verification with security code

Secured communication with your advisor

Securely share confidential information with your advisor.

How we protect your privacy

Desjardins takes several measures to protect your personal information.

Our security measures

Learn about the technological solutions and practices used by Desjardins to protect your transactions and personal information.

Mobile version of sites

Benefit from the same level of security on your mobile device as on your computer.

Report a potential vulnerability

Desjardins Group is highly committed to protecting your information and ensuring the availability of its services.

Tips from our experts

On your mobile device

Simple tips to protect your mobile device and personal information.

5 essential tips to protect your mobile device
Mobile services - Security FAQ

Online

Protect your computer from online threats and prying eyes.

Use AccèsD securely
Protect your computer
Check the authenticity of email
Choose a good password

When you invest

Your hard-earned money deserves to grow in the right hands. Learn to recognize fraudulent investment opportunities.

Investment fraud prevention
Déjouer la fraude financière en 5 bonnes questions (in French only) - External link. This link will open in a new window.

Spot fraud and scams

Scammers have creative ways of getting money from their victims. Stay ahead of their game!

Watch out for scams
Elder abuse prevention
The Government of Canada's little black book of scam - External link. This link will open in a new window.

Protect your personal information

Limit public access to your personal information and protect yourself against identity theft.

Information you need to protect
Identity restoration kit

On social media

Set yourself a few basic rules to protect your privacy and reputation.

Use social networks in a secure manner

How to protect your business against cyberthreats

Learn what you can do to make your business safer.

Cybersecurity Kit

Toolbar

© 1996-2018, Mouvement des caisses Desjardins - Desjardins Group. All rights reserved.