Our security measures

All our members and clients are now covered by Desjardins Identity Protection.

Learn more about Desjardins Identity Protection


To protect the integrity of the information you send when you make transactions on its sites, Desjardins has set up several security measures.

  • Secure log-on procedure
  • Encryption
  • Secure session management
  • Digital certificates
  • Firewall
  • Real-time fraud detection

At the caisse or Desjardins Business centre

Desjardins is committed to protecting your privacy. We ask you for your Desjardins Access Card when you make transactions. One piece of valid ID may also be required. Only original, valid ID (no photocopies) will be accepted.

ID and photo documents

  • Valid passport (any country)
  • Valid driver's licence (probationary and learner's permit accepted), issued in Canada
  • Provincial or territorial health card
  • ID card issued by a provincial, federal or foreign government
  • Immigration document (IMMXXXX) issued by the Canadian government
  • Permanent resident card issued by the Canadian government
  • Canadian citizenship card
  • Certificate of Indian Status issued by the Canadian government
  • Nexus card
  • Global Entry card
  • Canadian Firearms Licence