Choose a good password

All our members and clients are now covered by Desjardins Identity Protection.

Learn more about Desjardins Identity Protection

Your password is your digital signature.

Never share it with anyone, save it to your computer or write it down anywhere.

If someone has your password, he has access to your personal information and can make financial transactions in your name. This is called identity theft.

AccèsD and AccèsD Affaires password

Your AccèsD or AccèsD Affaires password must be composed of 10 to 128 characters (letters and numbers) with at least one uppercase letter, one lowercase letter, one number and one special character. It cannot be a common or current word (example: password, Desjardins, sun). It must be different from your last 6 passwords and be hard to guess.

Your password can be used to login from a computer, tablet or mobile device. It cannot be used to login by phone.

To make your password even more secure, we suggest you alternate between uppercase and lowercase letters.


  • Passwords that are easy to enter, such as 123abc or 99999a. They are also easy to guess or see as you enter them.
  • The same password as your access code. Thieves usually try this number first.
  • A single password for all of your access methods. If a thief gets hold of your password, they'll have access to the other systems or websites you use

If you think that your password has been compromised, change it immediately. You can do this online on AccèsD or AccèsD Affaires. You can also change your AccèsD or AccèsD Affaires password by contacting your caisse or Desjardins Business Centre right away.

Get your caisse's or Desjardins Business centre's contact information

Or call one of the following numbers:

Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)

Call an AccèsD Affaires Services advisor:

Montreal area: 514-253-6166
Elsewhere in Canada and the U.S.: 1-888-233-2473

To learn more about using AccèsD, see Use AccèsD securely.