Choose a good password

All our members and clients are now covered by Desjardins Identity Protection.

Learn more about Desjardins Identity Protection

Your password is your digital signature.

Never share it with anyone, save it to your computer or write it down anywhere.

If someone has your password, he has access to your personal information and can make financial transactions in your name. This is called identity theft.

AccèsD and AccèsD Affaires password

Your AccèsD or AccèsD Affaires password should:

  • Contain between 8 and 128 characters
  • Be different from your last 6 passwords
  • Be hard to guess

Your password can contain one or more uppercase or lowercase letters, numbers or special characters, and it can be made up of multiple words with or without spaces.

Use the advice that appears under the New password field to create a more secure password.

Your password can be used to log in from a computer, tablet or mobile device. It cannot be used to log in by phone.

Making your password more secure

Avoid:

  • Passwords that are easy to enter, such as 123abc or 99999a. They are also easy to guess or see as you enter them.
  • The same password as your access code. Thieves usually try this number first.
  • A single password for all of your access methods. If a thief gets hold of your password, they'll have access to the other systems or websites you use

If you think that your password has been compromised, change it immediately. You can do this online on AccèsD or AccèsD Affaires. You can also change your AccèsD or AccèsD Affaires password by contacting your caisse or Desjardins Business Centre right away.

Get your caisse's or Desjardins Business centre's contact information

Or call one of the following numbers:

Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)

Call an AccèsD Affaires Services advisor:

Montreal area: 514-253-6166
Elsewhere in Canada and the U.S.: 1-888-233-2473

To learn more about using AccèsD, see Use AccèsD securely.