Desjardins Group
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Phone
514-522-2373 or
1-800-CAISSES (1-800-224-7737)
Online
On the AccèsD home - This link will open in a new window. page, Cards, loans and credit section:
- Click Options to the right of your card
- Select Manage card and Manage account
- On the Current account status page, under Account management in the left-hand menu, click Change your address
Phone
514-987-1749 or
1-877-987-1749
Phone
514-842-2685 or
1-800-268-8471
Phone
Montreal area:
514-281-2336
Quebec City area:
418-835-2450
Canada:
1-866-866-7000, ext. 2336
514-281-2336
Quebec City area:
418-835-2450
Canada:
1-866-866-7000, ext. 2336
Fédération des caisses Desjardins du Québec
Head office
Phone
418-835-8444 or
1-866-835-8444
Mail
100, avenue des Commandeurs
Lévis (Québec) G6V 7N5
Lévis (Québec) G6V 7N5
Montreal
Phone
514-281-7000 or
1-866-866-7000
Mail
1, complexe Desjardins
Case postale 7, succursale Desjardins
Montréal (Québec) H5B 1B2
Case postale 7, succursale Desjardins
Montréal (Québec) H5B 1B2
UNI Financial Cooperation
Phone
506-726-4000
Mail
Édifice Martin-J.-Légère
295 Saint-Pierre Blvd. W.
P.O. Box 5554
Caraquet, New Brunswick E1W 1B7
295 Saint-Pierre Blvd. W.
P.O. Box 5554
Caraquet, New Brunswick E1W 1B7
Fédération des caisses populaires de l'Ontario
Phone
613-746-3276 or
1-800-423-3276
Mail
214 Montreal Rd.
Ottawa, Ontario K1L 8L8
Ottawa, Ontario K1L 8L8
Fédération des caisses populaires du Manitoba inc.
Phone
204-237-8988
Mail
200-605 Des Meurons Street
Winnipeg, Manitoba R2H 2R1
Winnipeg, Manitoba R2H 2R1
Desjardins General Insurance
Phone
1-888-277-8726
Mail
6300, boulevard Guillaume-Couture
Lévis (Québec) G6V 6P9
Lévis (Québec) G6V 6P9
Desjardins Financial Security
Phone
1-866-647-5088
Fax
418-833-0529
Mail
200, avenue des Commandeurs
Lévis (Québec) G6V 6R2
Lévis (Québec) G6V 6R2
The Personal General Insurance
Phone
1-888-476-8737
Mail
6300, boulevard Guillaume-Couture
Lévis (Québec) G6V 6P9
Lévis (Québec) G6V 6P9
Full-service brokerage
Phone
514-987-1749 or
1-888-987-1749
Fax
514-987-9593
Mail
1170, rue Peel
Bureau 300
Montréal (Québec) H3B 0A9
Bureau 300
Montréal (Québec) H3B 0A9
Disnat online brokerage
Phone
1-866-873-7103
Fax
514-842-1430
Desjardins Trust
Head office
Phone
514-286-9441 or
1-800-361-6840
Mail
1, complexe Desjardins
Case postale 34, succursale Desjardins
Montréal (Québec) H5B 1E4
Case postale 34, succursale Desjardins
Montréal (Québec) H5B 1E4
Trust services
Phone
514-286-3100, ext. 0 or
1-800-361-6840, ext. 0
Fax
514-286-1131
Immigrant Investor Program
Fax
514-499-8440 or 1-800-363-3915
Desjardins Private Management
Management team
Montreal
Phone
514-286-3498 or
1-888-252-5332
Fax
514-286-3145 or
514-286-9157
Mail
2, complexe Desjardins
Case postale 991, succursale Desjardins
22e étage, tour Est
Montréal (Québec) H5B 1C1
Case postale 991, succursale Desjardins
22e étage, tour Est
Montréal (Québec) H5B 1C1
Quebec City
Phone
418-653-7922 or
1-800-653-7922
Fax
418-651-0371
Mail
2875, boul. Laurier, bureau 1100
Sainte-Foy (Québec) G1V 2M2
Sainte-Foy (Québec) G1V 2M2
Ottawa
Phone
613-567-2885 or
1-866-567-2885
Fax
613-567-4225
Mail
20 Laurier Avenue W.
Suite 1650
Ottawa, Ontario K1P 5Z9
Suite 1650
Ottawa, Ontario K1P 5Z9
Phone
418-835-8444 or
1-866-835-8444, ext. 6595
Fax
418-833-7951
Mail
100, avenue des Commandeurs
Lévis (Québec) G6V 7N5
Lévis (Québec) G6V 7N5
Head office
Phone
514-397-4415 or
1-800-363-3380
Fax
514-397-0404 or
1-888-875-0444
Mail
450, De Maisonneuve Blvd W.
Montréal (Québec) H3A 0H2
Montréal (Québec) H3A 0H2
Operational support to businesses
Fax
Montreal area:
514-397-4735
Canada:
1-888-724-8694
514-397-4735
Canada:
1-888-724-8694
Head office
Phone
514-281-7070
Fax
514-281-8606
Mail
1170, rue Peel, bureau 600
Montréal (Québec) H3B 0B1
Montréal (Québec) H3B 0B1
Toronto office
Phone
416-599-0381
Fax
416-599-5172
Mail
365 Bay Street, Suite 300
Toronto, Ontario M5H 2V1
Toronto, Ontario M5H 2V1
Head office
Phone
514-281-2322
Mail
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Investor relations
Phone
1-888-522-3222
Fax
514-286-7876 or
1-800-263-7876
Phone
954-454-1001
Fax
954-457-7927
Mail
1001 E. Hallandale Beach Blvd.
Hallandale Beach, FL 33009-4429
Hallandale Beach, FL 33009-4429
Phone
514-281-7131 or
1-866-866-7000, ext. 7131
Fax
514-281-7808
Mail
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Phone
418-835-2400
Fax
418-833-0742
Phone
514-356-5050 or
1-888-311-1616
Mail
4545, avenue Pierre-De Coubertin, 9e étage
Montréal (Québec) H1V 0B2
Montréal (Québec) H1V 0B2
Phone
514-281-7171 or
1-800-443-8611
Fax
514-281-2391
Mail
1, complexe Desjardins
Case postale 7, succursale Desjardins
Montréal (Québec) H5B 1B2
Case postale 7, succursale Desjardins
Montréal (Québec) H5B 1B2
Mail
Maison Alphonse-Desjardins
6, rue du Mont-Marie
Lévis (Québec) G6V 1V9
6, rue du Mont-Marie
Lévis (Québec) G6V 1V9
Phone
418-835-2090 or
1-866-835-8444, ext. 2090
Fax
418-835-9173
Email
AccèsD Internet users
Use your secure AccèsD message box - This link will open in a new window.
Non-users
Write to us - This link will open in a new window.
Use your secure AccèsD message box - This link will open in a new window.
Non-users
Write to us - This link will open in a new window.
Phone
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Need help?
Email
AccèsD Internet users
Use your secure AccèsD message box - This link will open in a new window.
Non-users
Write to us - This link will open in a new window.
Caution: Since email exchanges are not guaranteed to be secure, we cannot disclose your personal or confidential information when communicating through your personal email. You will need to call us.
Use your secure AccèsD message box - This link will open in a new window.
Non-users
Write to us - This link will open in a new window.
Caution: Since email exchanges are not guaranteed to be secure, we cannot disclose your personal or confidential information when communicating through your personal email. You will need to call us.
Phone
Personal services
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Business services
Montreal area:
514-253-6166
Canada and the U.S.:
1-888-233-2473
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Business services
Montreal area:
514-253-6166
Canada and the U.S.:
1-888-233-2473
Comments, suggestions or complaints about:
A caisse or Desjardins Business centre
See the procedure
Car or home insurance
- Quebec: Contact us - External link. This link will open in a new window.
- Ontario: Contact us - External link. This link will open in a new window.
Life and health insurance or retirement savings
Contact us - External link. This link will open in a new window.
Brokerage services
Full-service Brokerage - Desjardins Securities:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Online Brokerage - Disnat:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Desjardins Financial Services Firm Inc.
- How complaints are handled at Desjardins Financial Services Firm Inc. (PDF, 462 KB) - This link will open in a new window.
See the procedure
Car or home insurance
- Quebec: Contact us - External link. This link will open in a new window.
- Ontario: Contact us - External link. This link will open in a new window.
Life and health insurance or retirement savings
Contact us - External link. This link will open in a new window.
Brokerage services
Full-service Brokerage - Desjardins Securities:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Online Brokerage - Disnat:
- Comments and suggestions - External link. This link will open in a new window.
- Complaints - External link. This link will open in a new window.
Desjardins Financial Services Firm Inc.
- How complaints are handled at Desjardins Financial Services Firm Inc. (PDF, 462 KB) - This link will open in a new window.
Phone
Montreal area:
514 CAISSES (514 224-7737)
Canada and the U.S. (except Hawaii):
1 800 CAISSES (1 800 224-7737)
Other countries (collect call):
514-397-4610
Or contact Visa Customer Care Services worldwide - External link. This link will open in a new window..
514 CAISSES (514 224-7737)
Canada and the U.S. (except Hawaii):
1 800 CAISSES (1 800 224-7737)
Other countries (collect call):
514-397-4610
Or contact Visa Customer Care Services worldwide - External link. This link will open in a new window..
Phone
Montreal area:
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Other numbers and additional information about how to report fraud.
514-CAISSES (514-224-7737)
Canada and the U.S.:
1-800-CAISSES (1-800-224-7737)
Other numbers and additional information about how to report fraud.
For questions on how we use your personal information or in connection with our privacy policy, contact us.
Mail
Desjardins Group Privacy Office
100, rue des Commandeurs
LEV-100-6e
Lévis, Québec
G6V 7N5
For questions about anything else (such as fraud or connection issues), call 1-800-CAISSES (1-800-224-7737).
- Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.
