Guaranteed 100% Secure and Zero Liability

The Guaranteed 100% Secure program

The Guaranteed 100% Secure program ensures that you are refunded money lost if you are a victim of fraud done online or with your Desjardins Access Card, as long as you:

  • abide by the online services and the Desjardins Access Card terms of use
  • do not disclose your access codes, passwords or PINs to anyone and protect your personal computer equipment
  • advise Desjardins immediately if you are a victim of fraud and cooperate with us in our investigation

The Guaranteed 100% Secure program is offered at no charge to all our individual and business members and clients.

Zero Liability with your Desjardins credit card

When you use your Desjardins credit card to pay for in-store or online purchases, you are protected against unauthorised use of your card in the event of fraudulent transactions.

To learn how to report fraud, see Security.