Understanding the role of volunteer coordinators
Volunteering has changed significantly over the years. Volunteer coordinators today must clearly understand their roles and responsibilities, as well as the tools available to help them do their job.
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Volunteering has changed significantly over the years. Volunteer coordinators today must clearly understand their roles and responsibilities, as well as the tools available to help them do their job.
Managing volunteers, just like managing employees, is not always easy. Sometimes situations can degenerate to the point that the coordinator must intervene. Taking an efficient, disciplined approach will make it easier to resolve these situations.
A good volunteer coordinator knows that supervision fosters volunteer satisfaction and improves retention rates. By providing the necessary training, support and followup, the organization equips volunteers to accomplish their tasks more effectively and independently.
Screening volunteers is a key step in your recruitment process. You should also screen volunteers whenever they want to take on new duties involving vulnerable clients. Screening ensures an optimal match and enhances the quality and safety of the programs and services your organization offers.
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