Youth - Protecting your identity

Did you know that identity theft is one of the fastest growing crimes in Canada? Protecting your personal information is our top priority and why we developed a new protection solution for all our members. Find out more about our personal data and identity theft protection measures.

Fraudsters know how to target you. They won't hesitate to zero in on you in some of your favourite spots: high school, CEGEP or university, bars, cafes, malls, etc. It’s important that you always protect your identity and never share personal information.

Fraudsters may be an acquaintance, a complete stranger, or may steal the identity of someone in your entourage. They can even be a friend, friend of a friend, a classmate, or a student attending your school.

Easy money: is it fraud?

Fraudsters will propose a get-rich-quick scheme. You might even be tempted by their proposal.

In most cases, you will be asked to:

  • provide your personal information: debit or credit card number, PIN, access codes to your online accounts, etc.
  • carry out transactions for the fraudster. For example: deposit a cheque and then transfer the funds to an account at another financial institution, give a cash amount, etc.

Protect your identity and think hard about the risks you take.


  • You could lose money. You will be held responsible for all transactions made in your account by yourself or the fraudsters, as you granted them access by providing personal information.
  • Your financial institution could close your account.
  • You may be subject to a police investigation.

How to protect yourself from this type of scam

  • Never divulge personal information (card numbers and access codes to your online bank accounts) to anyone, under any circumstances.
  • Remain vigilant and watch out for scam warning signs. For example:
    • Someone makes you an offer that sounds too good to be true.
    • An individual offers you money, but in exchange, you need to carry out transactions for them (deposits, transfers, etc.).
    • Someone puts pressure on you, you feel a sense of urgency, or an individual toys with your emotions.
  • Never be influenced by someone proposing a get-rich-quick scheme.
  • Be wary of any unsolicited emails, text messages and messages received via social media.
  • If it sounds too good to be true, it probably is.
  • When in doubt, don't!

What to do if you have been scammed

If you've been scammed despite your best efforts, contact your financial institution immediately. Report the fraud to the police and to the Canadian Anti-Fraud Centre - External link. This link will open in a new window..


Download the iPhone card with tips on how to protect your identity (PDF, 630 KB) - This link will open in a new window..