Business services

Phone

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-253-6166 (514-AFFAIRE)

Canada and the U.S.:
1-888-233-2473 (1-888-AFFAIRE)

Quotes and advice

Phone

Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)

1-866-270-2667

Quebec City area:
418-835-3654

Assistance

To get legal and professional assistance 24/7

Claims

In the event of a loss, you can file your claim by phone 24/7.

Payment

For questions or to change your payment options

Client Complaint Management Centre

Share your comments, suggestions or complaints online or by phone.

Credit Balance Insurance — Business

Buy insurance

File a claim

General information

Health and disability insurance products

Buy insurance

(make an appointment with a financial security advisor)

File a claim

Fax

1-866-557-7374

Assistance services

Travel assistance (24 h)

Phone

Canada and U.S. (toll-free):
1-800-465-6390

Outside Canada and the U.S. (service charges apply):
1-514-875-9170

Buy insurance

Phone

1-877-888-4873
Monday to Friday, 8 AM to 9 PM
Saturday, 8:30 AM to 4:30 PM

Phone

Montreal area: 514-281-7131
Elsewhere in Quebec and Ontario:
1-866-866-7000, ext. 7131

Mail

Desjardins Capital
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8

Get information about financing

Report a lost or stolen card - Change of address - Business operations support

Phone

Visa Desjardins Business card, Visa Desjardins Business Advantage card, Visa Desjardins Corporate card and Visa Desjardins Business Freedom Solutions

We can call you when it’s convenient.
Schedule a call

Montreal area:
514-397-4600

Canada and the U.S.:
1-800-266-5662

Other countries:
514-397-4610 (collect call)

Others Questions:

Montreal area:
514-397-4600

Canada and the U.S.:
1-800-266-5662

Visa Desjardins Purchasing card

Montreal area:
514-397-4744

Canada and the U.S.:
1-877-397-4744

Other countries:
514-397-4610 (collect call)

Address and other numbers

Questions or comments

Email

Report a lost or stolen card

Phone

We can call you when it’s convenient.
Schedule a call

Canada and the U.S.:
1-800-361-5121

Other countries (collect call):
514-281-9289

Important: Please also report stolen cards to the police.

Card damaged or demagnetized - Card stuck in an ATM - Get a Desjardins Access Card - Get a new PIN

General information and merchant account information

Phone

Montreal area:
514-397-4450

Canada and the U.S.:
1-888-285-0015

Business hours
  Eastern time Pacific time
Monday to Wednesday 8 AM to 8 PM 5 AM to 5 PM
Thursday and Friday 8 AM to 9 PM 5 AM to 6 PM
Saturday and Sunday 8:30 AM to 5 PM 5:30 AM to 2 PM

Auto and consumer loans solution

Phone

Montreal area:
514-871-0114

Canada and the U.S.:
1-877-871-0114


Technical team - Troubleshooting (24/7)

Phone

Montreal area:
514-281-2880

Canada and the U.S.:
1-800-363-3514

Authorization Department (24/7)

Montreal

Online

Toronto

Online

Calgary

Online

Vancouver

Online

The following contact information is for business payroll and human resources services only, and not for the Desjardins Human Resources Department, which can be found in the Careers section.

Foreign exchange

  • Forward exchange spot or forward contracts
  • Options
  • Currency swaps

Phone

Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0

Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0

International payments

  • Funds transfers
  • Transfers

Phone

Montrea

l area:
514-253-6166 (514-AFFAIRE)

Canada and the U.S.:
1-888-233-2473 (1-888-AFFAIRE)

Letters of credit and guarantees

Phone

Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0

Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0

Factoring

Phone

Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0

Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0

Desjardins Bank

Phone

Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0

Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0

Representative office in Paris

Phone

Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0

Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0

Other

Phone

Montreal area:
514-253-6166 (514-AFFAIRE)

Canada and the U.S.:
1-888-233-2473 (1-888-AFFAIRE)

  1. Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.