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Business services
514-253-7392
Canada and the U.S.:
1-877-ACCESD A (1-877-222-3732)
Insurance advice
To get a business insurance quote, ask a question or make changes to your policy
Business Assistance Services
To obtain legal assistance and professional expertise assistance
Claims
To file a claim from Canada or the U.S.
Payment
For questions or changes to your payment options
Customer Relations Centre
To give us your feedback
Loan Insurance
Buy insurance or file a claim
Line of Credit Insurance
Buy insurance or file a claim
Credit Balance Insurance — Business
Buy insurance
File a claim
General information
Health and disability insurance products
Buy insurance
File a claim
Assistance services
Buy insurance
Monday to Friday, 8:00 a.m. to 21:00 p.m.,
Saturday, 8:30 a.m. to 4:30 p.m.
File a claim
Elsewhere in Quebec and Ontario:
1-866-866-7000, ext. 7131
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Get information about financing
Report a lost or stolen card - Change of address - Business operations support
Montreal area: 514-397-4415
Canada and the U.S.: 1-800-363-3380
Other countries (collect call): 514-397-4610
Visa Desjardins Business card, Visa Desjardins Business Advantage card, Visa Desjardins Corporate card and Visa Desjardins Business Freedom Solutions
Montreal area: 514-397-4600
Canada and the U.S.: 1-800-266-5662
Other countries (collect call): 514-397-4610
Visa Desjardins Purchasing card
Montreal area: 514-397-4744
Canada and the U.S.: 1-877-397-4744
Other countries (collect call): 514-397-4610
Address and other numbers
Questions or comments
Report a lost or stolen card
1-800-361-5121
Other countries (collect call):
514-281-9289
Important: Please also report stolen cards to the police.
Card damaged or demagnetized - Card stuck in an ATM - Get a Desjardins Access Card - Get a new PIN
514-281-7000 or 1-866-866-7000
Quebec City:
418-634-1881 or 1-866-634-1881
Drummondville:
819-477-3689 or 1-855-477-3689
Sherbrooke:
819-566-4170 or 1-866-634-1881
Saguenay:
1-866-634-1881
Addresses and other numbers
General information and merchant account information
514-397-4450
Canada and the U.S.:
1-888-285-0015
| Business hours | ||
|---|---|---|
| Eastern time | Pacific time | |
| Monday to Wednesday | 8:00 a.m. to 8:00 p.m. | 5:00 a.m. to 5:00 p.m. |
| Thursday and Friday | 8:00 a.m. to 9:00 p.m. | 5:00 a.m. to 6:00 p.m. |
| Saturday and Sunday | 8:30 a.m. to 5:00 p.m. | 5:30 a.m. to 2:00 p.m. |
Auto and consumer loans solution
514-871-0114
Canada and the U.S.:
1-877-871-0114
Technical team - Troubleshooting (24/7)
514-281-2880
Canada and the U.S.:
1-800-363-3514
Authorization Department (24/7)
Montreal area:
514-286-9441
Canada and the U.S.:
1-800-361-6840
Trust services
Montreal area:
514-286-3100, ext. 0
Canada and the U.S.:
1-800-361-6840, ext. 0
Address and other numbers
Montreal
Toronto
Calgary
Vancouver
The following contact information is for business payroll and human resources services only, and not for the Desjardins Human Resources Department, which can be found in the Careers section.
Foreign exchange
- Forward exchange spot or forward contracts
- Options
- Currency swaps
1-866-885-2346 ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775 ext. 0
International payments
- Funds transfers
- Transfers
514-253-7392
Canada and the U.S.:
1-877-ACCESD A (1-877-222-3732)
Letters of credit and guarantees
1-866-885-2346 ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775 ext. 0
Factoring
1-866-885-2346 ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775 ext. 0
Desjardins Bank
1-866-885-2346 ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775 ext. 0
Representative office in Paris
1-866-885-2346 ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775 ext. 0
Other
514-253-7392
Canada and the U.S.:
1-877-ACCESD A (1-877-222-3732)
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