Business services
Phone
We can call you when it’s convenient.
Schedule a call
Montreal area:
514-253-6166 (514-AFFAIRE)
Canada and the U.S.:
1-888-233-2473 (1-888-AFFAIRE)
Quotes and advice
Phone
Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)
Quebec City area:
418-835-3654
Assistance
To get legal and professional assistance 24/7
Phone
Claims
In the event of a loss, you can file your claim by phone 24/7.
Phone
Payment
For questions or to change your payment options
Phone
Client Complaint Management Centre
Share your comments, suggestions or complaints online or by phone.
Phone
Loan Insurance
Buy insurance or file a claim
Line of Credit Insurance
Buy insurance or file a claim
Credit Balance Insurance — Business
Buy insurance
Phone
File a claim
Phone
General information
Phone
Health and disability insurance products
Buy insurance
Phone
Assistance services
Phone
Travel assistance (24 h)
Phone
Canada and U.S. (toll-free):
1-800-465-6390
Outside Canada and the U.S. (service charges apply):
1-514-875-9170
Buy insurance
Phone
1-877-888-4873
Monday to Friday, 8 AM to 9 PM
Saturday, 8:30 AM to 4:30 PM
File a claim
Phone
Phone
Phone
Montreal area: 514-281-7131
Elsewhere in Quebec and Ontario:
1-866-866-7000, ext. 7131
Desjardins Capital
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Get information about financing
Desjardins Business centre
Report a lost or stolen card - Change of address - Business operations support
Phone
Visa Desjardins Business card, Visa Desjardins Business Advantage card, Visa Desjardins Corporate card and Visa Desjardins Business Freedom Solutions
We can call you when it’s convenient.
Schedule a call
Montreal area:
514-397-4600
Canada and the U.S.:
1-800-266-5662
Other countries:
514-397-4610 (collect call)
Others Questions:
Montreal area:
514-397-4600
Canada and the U.S.:
1-800-266-5662
Visa Desjardins Purchasing card
Montreal area:
514-397-4744
Canada and the U.S.:
1-877-397-4744
Other countries:
514-397-4610 (collect call)
Questions or comments
Report a lost or stolen card
Phone
We can call you when it’s convenient.
Schedule a call
Canada and the U.S.:
1-800-361-5121
Other countries (collect call):
514-281-9289
Important: Please also report stolen cards to the police.
Desjardins Business centre
Card damaged or demagnetized - Card stuck in an ATM - Get a Desjardins Access Card - Get a new PIN
Phone
Montreal:
514-281-7000 or 1-866-866-7000
Quebec City:
418-634-1881 or 1-866-634-1881
Drummondville:
819-477-3689 or 1-855-477-3689
Sherbrooke:
819-566-4170 or 1-866-634-1881
Saguenay:
1-866-634-1881
General information and merchant account information
Phone
Montreal area:
514-397-4450
Canada and the U.S.:
1-888-285-0015
| Business hours | ||
|---|---|---|
| Eastern time | Pacific time | |
| Monday to Wednesday | 8 AM to 8 PM | 5 AM to 5 PM |
| Thursday and Friday | 8 AM to 9 PM | 5 AM to 6 PM |
| Saturday and Sunday | 8:30 AM to 5 PM | 5:30 AM to 2 PM |
Auto and consumer loans solution
Phone
Montreal area:
514-871-0114
Canada and the U.S.:
1-877-871-0114
Technical team - Troubleshooting (24/7)
Phone
Montreal area:
514-281-2880
Canada and the U.S.:
1-800-363-3514
Authorization Department (24/7)
Phone
Business trust services
Montreal area:
514-286-9441
Canada and the U.S.:
1-800-361-6840
Trust services
Montreal area:
514-286-3100, ext. 0
Canada and the U.S.:
1-800-361-6840, ext. 0
Montreal
Online
Toronto
Online
Calgary
Online
Vancouver
Online
The following contact information is for business payroll and human resources services only, and not for the Desjardins Human Resources Department, which can be found in the Careers section.
- Foreign exchange
- International payments
- Letters of credit and guarantees
- Factoring
- Desjardins Bank
- Representative office in Paris
- Other
Foreign exchange
- Forward exchange spot or forward contracts
- Options
- Currency swaps
Phone
Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
International payments
- Funds transfers
- Transfers
Phone
Letters of credit and guarantees
Phone
Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Factoring
Phone
Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Desjardins Bank
Phone
Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Representative office in Paris
Phone
Montreal (central and western Quebec and Ontario):
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Other
Phone
Montreal area:
514-253-6166 (514-AFFAIRE)
Canada and the U.S.:
1-888-233-2473 (1-888-AFFAIRE)
A Desjardins Business centre
Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.
