Business services
We're currently experiencing a high volume of calls. If your transaction can be completed online, please use our online platforms (web and mobile). Thank you for your understanding.
We can call you as soon as possible or at the date and time of your choice.
Call me
Montreal area:
514-253-6166
Canada and the U.S.:
1-888-233-2473
Quotes and advice
Saturday: 8 AM to 4 PM (Eastern Time)
418-835-3654
Assistance
To get legal and professional assistance 24/7
Claims
In the event of a loss, you can file your claim by phone 24/7.
Payment
For questions or to change your payment options
Client Complaint Management Centre
Share your comments, suggestions or complaints online or by phone.
Loan Insurance
Buy insurance or file a claim
Line of Credit Insurance
Buy insurance or file a claim
Credit Balance Insurance — Business
Buy insurance
File a claim
General information
Health and disability insurance products
Buy insurance
Assistance services
Travel assistance (24 h)
1-800-465-6390
Outside Canada and the U.S. (service charges apply):
1-514-875-9170
Buy insurance
File a claim
2, complexe Desjardins, bureau 1717
Case postale 760, succursale Desjardins
Montréal (Québec) H5B 1B8
Get information about financing
Report a lost or stolen card - Change of address - Business operations support
Visa Desjardins Business card, Visa Desjardins Business Advantage card, Visa Desjardins Corporate card and Visa Desjardins Business Freedom Solutions
We can call you as soon as possible or at the date and time of your choice.
Call me
Montreal area:
514-397-4600
Canada and the U.S.:
1-800-266-5662
Other countries:
514-397-4610 (collect call)
Others Questions:
Montreal area:
514-397-4600
Canada and the U.S.:
1-800-266-5662
Visa Desjardins Purchasing card
Montreal area:
514-397-4744
Canada and the U.S.:
1-877-397-4744
Other countries:
514-397-4610 (collect call)
Questions or comments
Report a lost or stolen card
We can call you as soon as possible or at the date and time of your choice.
Call me
Canada and the U.S.:
1-800-361-5121
Other countries (collect call):
514-281-9289
Important: Please also report stolen cards to the police.
Card damaged or demagnetized - Card stuck in an ATM - Get a Desjardins Access Card - Get a new PIN
514-281-7000 or 1-866-866-7000
Quebec City:
418-634-1881 or 1-866-634-1881
Drummondville:
819-477-3689 or 1-855-477-3689
Sherbrooke:
819-566-4170 or 1-866-634-1881
Saguenay:
1-866-634-1881
Addresses and other numbers
General information and merchant account information
514-397-4450
Canada and the U.S.:
1-888-285-0015
| Business hours | ||
|---|---|---|
| Eastern time | Pacific time | |
| Monday to Wednesday | 8:00 a.m. to 8:00 p.m. | 5:00 a.m. to 5:00 p.m. |
| Thursday and Friday | 8:00 a.m. to 9:00 p.m. | 5:00 a.m. to 6:00 p.m. |
| Saturday and Sunday | 8:30 a.m. to 5:00 p.m. | 5:30 a.m. to 2:00 p.m. |
Auto and consumer loans solution
Technical team - Troubleshooting (24/7)
Authorization Department (24/7)
Montreal area:
514-286-9441
Canada and the U.S.:
1-800-361-6840
Trust services
Montreal area:
514-286-3100, ext. 0
Canada and the U.S.:
1-800-361-6840, ext. 0
Address and other numbers
Montreal
Toronto
Calgary
Vancouver
The following contact information is for business payroll and human resources services only, and not for the Desjardins Human Resources Department, which can be found in the Careers section.
Foreign exchange
- Forward exchange spot or forward contracts
- Options
- Currency swaps
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
International payments
- Funds transfers
- Transfers
Letters of credit and guarantees
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Factoring
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Desjardins Bank
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Representative office in Paris
1-866-885-2346, ext. 0
Quebec City (Quebec City area and eastern Quebec):
418-634-5775 or toll free 1-866-634-5775, ext. 0
Other
A Desjardins Business centre
- Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.
