Éric Lachaîne - Biography

Executive Vice-President, Caisse Network and Member and Client Services

Éric Lachaîne is Executive Vice-President, Caisse Network and Member and Client Services. As such, he heads up the entire sales force in the Desjardins caisse network in Quebec and Ontario. He is tasked with improving the Desjardins member and client experience by ensuring an integrated management of physical and virtual channels. He also provides support for business development activities by the caisse network.

Mr. Lachaîne oversees and provides direction for teams of insurance agents (life and health insurance and P&C insurance), representatives for Desjardins product manufacturers working with the caisse network, regional divisions and sector caisses, AccèsD Services, online business centre, Signature Service, Mortgage Financing Services and Shared Services Centre. He is also responsible for Desjardins Bank.

Mr. Lachaîne has an MBA from Université du Québec à Montréal. He joined Desjardins in 1987 and was general manager at several caisses before moving into a variety of business sectors, including distribution networks, business development and marketing. He has been a vice-president in various divisions since 2005. His previous role was Managing Vice-President of Development and Investment Solutions for Wealth Management. He was appointed to his current position in 2016.