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Digital security

How to identify SMS scams

June 6, 2016
Manon Joubert
Desjardins Group

Phishing has been around for a long time, though primarily in the form of emails. But cybercriminals are nothing if not ingenious, which made the leap to phishing texts, or smishing, the next logical step!

Increasingly, smartphone users are reporting the receipt of fraudulent texts, so here are some tips to keep you safe and your data secure.

In Quebec, 53.3% of adults have a smartphone, of whom 84.1%1 use it for texting. So it should come as no surprise that texts have become the next frontier for scammers!

Increasingly, smartphone users are reporting the receipt of fraudulent texts, so here are some tips to keep you safe and your data secure.

Telltale signs of scam texts

Fraudsters are after your personal information, and they're trying to get it in just the same way they would if they sent you a phishing email. 

Here are some things to look out for:

  • A request to click on a link to confirm your account
  • A warning about a problem with an existing account
  • A notification about an unexpected windfall from someone you don't know
  • Suggestions of urgency
  • An unknown number

Did you know that identity theft is one of the fastest growing crimes in Canada? Protecting your personal information is our top priority and why we developed a new protection solution for all our members. Find out more about our personal data and identity theft protection measures.

What to do if you receive a fraudulent text

If you suspect you have received a fraudulent text message: 


CEFRIOLa mobilité au Québec : des appareils aux usages multiples (in French only), http://www.cefrio.qc.ca/netendances/la-mobilite-au-quebec-des-appareils-aux-usages-multiples/