- François Dupuis, Vice-President and Chief Economist • Joëlle Noreau, Senior Economist
Hotel Operators: Full Speed Ahead
Who would have thought that you could move along at full speed while staying in place? Not many people, except those who work in the traveller accommodation industry. They know that, with the exception of the actual bricks and mortar, everything about the hotel industry is changing. Even then, the changes are many. The rules have changed considerably, and hotel operators have to keep their foot on the gas to keep up with their customers. Industry players now have to have multiple offerings, and meet ever-changing demand. However, to stay on track and not get overtaken, they have to deal with labour challenges, differentiate themselves from the thousand and one competing options, and offer quality tourist accommodations that meet the expectations of a clientele that is being increasingly solicited.
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