New ATMs

• All functions are available on full-service ATMs, including deposits and passbook updates.
• All functions except passbook updates are available on full-service ATMs.
• All functions except deposits and passbook updates are available on express ATMs.

Yes. This deposit method is secure.

When making a no-envelope deposit, you must confirm the total amount before completing the transaction. If you cancel the deposit, the ATM will return all your items.

You can also obtain a detailed receipt confirming your deposit.

Insert your cheques and cash in the slot, in any order. ATMs will accept up to 75 bills and cheques at the same time. The deposited amount is calculated automatically.

A validation step is provided. The deposited amount is calculated automatically and the amount of your deposit is displayed with the number of bills by denomination and an image of each cheque. If the amount of a cheque has been read incorrectly, you can correct it. If you cancel your deposit, the ATM will return all your items.

The number of bills by denomination and an image of each cheque will be displayed so that you can validate the transaction.

Yes. You can get a detailed receipt for your deposit.

No. You don't need to separate your items. Simply stack them and deposit them together in the slot provided. The ATM will separate, count and verify your cash and cheques. The ATM accepts up to 75 items at a time.

You can change the amount of the cheque or cancel the operation. When you enter a new amount, it is checked and can be changed.

If you cancel the deposit, the ATM will return all your items.

No. There is no hold on funds on cash deposits.

If you deposit a cheque, a hold on funds may be placed on a portion of the amount, depending on the authorized transit associated with your account.

In this digital age, we need to modernize the way we do things. No-envelope deposits are better for the environment because they save paper.

Yes. The ATM screens have a privacy filter that prevents other people near the ATM from seeing the information on the screen.

By default, the ATM will hide your account balances. You can display your account balances at any time.

The system and operating tools of the current ATMs are no longer supported. This is an opportunity for Desjardins to modernize its fleet of ATMs.

Touchscreen ATMs have a new interface and new functions to make your transactions easier. You have immediate access to cash deposits without any hold placed on funds. The ATM counts your items for you, and deposits are made without envelopes, saving paper.

You can still update your passbook at an ATM. Please note, however, that passbooks can be updated only at full-service ATMs with passbook printers. A printer icon is used to identify full-service ATMs with passbook printers.

You can see the last 10 transactions made in your account at any touchscreen ATM.

To see your account statements anytime in AccèsD Internet and mobile, register for online account statements:

1. Click Statements and documents in the right-hand menu, then Accounts, investments and tax information slips under Register for online statements and documents.
2. Select the folio you want to register for.
3. Confirm your choice.

To learn more, go to the Online account statements section.

No. You can no longer print statements of transactions. Only passbook updates can be performed at full-service ATMs with passbook printers. You can see and print the last 10 transactions made in your account at any of the new ATMs by selecting My account details.

To see your account statements anytime in AccèsD Internet and mobile, register for online account statements:

1. Click Statements and documents in the right-hand menu, then Accounts, investments and tax information slips under Register for online statements and documents.
2. Select the folio you want to register for.
3. Confirm your choice.

To learn more, go to the Online account statements section.

If you have any questions, talk to the staff of the caisse where the ATM is located or call 1-800-CAISSES (1-800-224-7737).

No. ATMs accept bills and cheques in Canadian dollars only. If you want to deposit bills and cheques in foreign currency, go to a caisse. Any deposits containing items in foreign currency will be rejected by ATMs.

It's a service that lets you use both the ATM and the night deposit box. If you've signed an agreement for this service, it's a great way to make deposits that include coins or a large number of items. If you deposit 75 or fewer bills or cheques (no coins), you can use the ATM deposit function.

If you're a business member and you've signed an agreement for this service, it's easy. Simply select the combined ATM and night deposit function and enter the deposit amount. After you complete the ATM transaction, put your bag in the night deposit box.

No. Put the slip in your deposit bag—never insert it in the deposit slot.

No, you can only use the ATM at the service centre where you have a night deposit key. If you don’t have a key, contact your caisse. You'll need to sign an agreement for this service.

Desjardins has many ATMs to replace in Quebec and Ontario. We are planning a gradual rollout by region, to be completed by the end of 2019.