Credit Balance Insurance - Individuals

Credit balance insurance

We’ve got you covered

  • For Desjardins credit card purchases
  • For your Accord D financing
  • For peace of mind

Make an appointment 

Or

Find the phone number for your caisse

Why take out credit balance insurance?

To get help with your debt and protect your financial reputation if something terrible happens.

In case of death, dismemberment or critical illness Our coverage will help pay the balance on your Desjardins credit card.

In case of disability or job loss

We’ll pay you a monthly amount to make your credit card and Accord D financing payments.

Our credit balance insurance comes with psychological, legal and convalescence assistance if you need it.

How does it work?

If you die, are dismembered or receive a first diagnosis of a critical illness, this insurance will help pay off your Desjardins credit card balance, up to $25,000.

If you become disabled or lose your job, Desjardins will pay you a monthly amount equal to 10% of the balance of the regular transactions on your account statement just before your disability or job loss. Accord D financing is also covered for up to $750 per month.

Life insurance:

There are 4 types of coverage for regular transactions on your Desjardins credit card, including Accord D financing:

  • Accidental death or dismemberment
  • Disability
  • Job loss
  • Critical illness

Details for Accord D financing:

  • Obtained at a caisse: you’ll receive financial assistance in the form of equal instalments
  • Obtained in-store: you’ll receive financial assistance in the form of equal instalments or your payments will be deferred

3 services included

  • Psychological Assistance: confidential support from a psychologist to help you through difficult times
  • Legal Assistance: information about your rights and options to help you resolve legal problems
  • Convalescence Assistance – Case Management: telephone assistance from a team of healthcare specialists and assistance coordinators while you recover

To take out credit balance insurance, you need to be:

  • a Desjardins credit cardholder between the ages of 18 and 64

or

  • an Accord D financing plan holder

You don’t need to answer any questions about your health.

The premium varies based on your credit balance. No premium is charged if your balance is $0.

The cost of the insurance is $0.75 per $100 of the balance of your Desjardins credit card and Accord D financing.

This variable premium is added to your credit card account every month.

For a full list of conditions, consult the insurance policy available at your caisse or refer to the Distribution Guide (PDF, 722 KB).

Legal notice

The information on this site is intended to help you understand the product by providing a simple, clear summary of the nature and conditions of the insurance. Only the policy and the insurance application will be used to settle legal disputes. Refer to the insurance policy for a full list of terms and conditions.

Customer service


Claims

Online: Claim form External link. Opens in a new window.

By phone: 1-877-338-8928 This link will launch your default phone software.

At a caisse: Make an appointment with an advisor

Assistance services

For psychological, legal or convalescence assistance, call 1-877-477-3033 This link will launch your default phone software.