If you’re a member, book an appointment online to speak with an advisor in person, by phone or by video call.
Desjardins Ontario Credit Union
We’re here to help you become financially empowered. Whether you’re looking to manage your personal finances or grow your business, we have the right products and services for you.
Contact details and business hours
Desjardins Ontario Credit Union
Ottawa-Cyrville Branch
1173 Cyrville Road
Ottawa (ON) K1J 7S6
Phone
613-745-2123 This link opens your phone app.
1-833-337-5668 This link opens your phone app.
Monday to Friday: 8 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Fax: 613-745-2723
Languages spoken: French, English
Reception – Transactions
- Monday 09:30 AM – 05:00 PM
- Tuesday 09:30 AM – 05:00 PM
- Wednesday 09:30 AM – 05:00 PM
- Thursday 09:30 AM – 07:00 PM
- Friday 09:30 AM – 05:00 PM
- Saturday Closed
- Sunday Closed
- Monday 09:30 AM – 05:00 PM
- Tuesday 09:30 AM – 05:00 PM
- Wednesday 09:30 AM – 05:00 PM
- Thursday 09:30 AM – 07:00 PM
- Friday 09:30 AM – 05:00 PM
- Saturday Closed
- Sunday Closed
Holidays and amended hours for this point of service
Holidays and amended hours
- Good Friday April 3, 2026 Closed
- National Patriots’ Day May 18, 2026 Closed
- Quebec’s National Holiday June 24, 2026 Closed
- Canada Day July 1, 2026 Closed
- Labour Day September 7, 2026 Closed
- National Day for Truth and Reconciliation September 30, 2026 Closed
- Thanksgiving Day October 12, 2026 Closed
- Remembrance Day November 11, 2026 Closed
- Christmas Day December 25, 2026 Closed
- Boxing Day (observed) December 28, 2026 Closed
Locations
Greater Toronto Area Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Oshawa Branch
600 Grandview Street South
Oshawa (ON) L1H 8P4
ATM (deposits and withdrawals)
Toronto Branch
11 King Street West
Toronto (ON) M5H 4C7
ATM (deposits and withdrawals)
Financial centres
Financial centres offer advisory services by appointment only and have an ATM on site.
Aurora Financial Centre
333 First Commerce Drive
Aurora (ON) L4G 8A4
ATM (deposits and withdrawals)
Mississauga Financial Centre
3 Robert Speck Parkway
Suite 120
Mississauga (ON) L4Z 2G5
ATM (deposits and withdrawals)
Sudbury District Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Chelmsford Branch
3183 Errington Avenue
Unit 4
Chelmsford (ON) P0M 1L0
ATM (deposits and withdrawals)
Coniston Branch
24 Amanda Street
Coniston (ON) P0M 1M0
ATM (deposits and withdrawals)
Elm Branch
40 Elm Street
Unit 166
Sudbury (ON) P3C 1S8
ATM (deposits and withdrawals)
Lasalle Branch
1380 Lasalle Boulevard
Sudbury (ON) P3A 1Z6
ATM (deposits and withdrawals)
Sudbury South Branch
2037 Long Lake Road
Unit 1
Sudbury (ON) P3E 6J9
ATM (deposits and withdrawals)
Val Caron Branch
3077 Hwy 69 North
Val Caron (ON) P3N 1R8
ATM (deposits and withdrawals)
Agency
The agency is located in a store and offers deposits and withdrawals only.
Simcoe Location
Branch
Our service centre offers most of the products and services that are available at the caisse head office. See our contact information and business hours.
Midland Branch
9293 Hwy 93
Unit 101
Midland (ON) L4R 4K4
ATM (deposits and withdrawals)
Northern Ontario Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Cochrane Branch
187 5th Avenue
Cochrane (ON) P0L 1C0
ATM (deposits and withdrawals)
Matheson Branch
436 5th Avenue
P.O. Box 509
Matheson (ON) P0K 1N0
ATM (deposits and withdrawals)
New Liskeard Branch
138 Whitewood Avenue
PO Box 1555
New Liskeard (ON) P0J 1P0
ATM (deposits and withdrawals)
Agencies
Agencies are located in stores and offer deposits and withdrawals only.
Armstrong agency
111 Queen Street
P.O. 8
Armstrong Station (ON) P0T 1A0
Gogama agency
J.R. Corner Store
41 Poupore Street
Gogama (Ontario) P0M 1W0
Pickle Lake agency
6 Koval Street
Northern Store
Pickle Lake (Ontario) P0V 3A0
Virginiatown agency
27 Webster Street
Virginiatown (Ontario) P0K 1X0
Southwestern Ontario Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Niagara Falls Branch
6700 Morrison Street
Niagara Falls (ON) L2E 6Z8
ATM (deposits and withdrawals)
Pointe-aux-Roches Service Centre
6900 Tecumseh Road
PO Box 100
Pointe-aux-Roches (ON) N0R 1N0
ATM (deposits and withdrawals)
Port Colborne Branch
57 Clarence Street
Port Colborne (ON) L3K 3G1
ATM (deposits and withdrawals)
St. Catharines Branch
284 Geneva Street
St. Catharines (ON) L2N 2E8
ATM (deposits and withdrawals)
Tecumseh Service Centre
13470, Tecumseh Road East
Tecumseh (ON) N8N 3N7
ATM (deposits and withdrawals)
Welland Branch
637 Niagara Street
Unit 1
Welland (ON) L3C 1L9
ATM (deposits and withdrawals)
Ottawa Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Champlain Branch
1212 Wellington Street West
Ottawa (ON) K1Y 2Z7
ATM (deposits and withdrawals)
Hunt Club Branch
2900 Gibford Drive
Unit 1-A
Ottawa (ON) K1V 2R4
ATM (deposits and withdrawals)
Innes Branch
4434 Innes Road
Unit 4
Orleans (ON) K4A 4C5
ATM (deposits and withdrawals)
Montfort Branch
520 Montreal Road
Ottawa (ON) K1K 0T9
ATM (deposits and withdrawals)
St-Joseph Branch
2591 St. Joseph Boulevard
Orleans (ON) K1C 1G4
ATM (deposits and withdrawals)
Vanier Branch
214 Montreal Road
Suite 100
Ottawa (ON) K1L 8L8
ATM (deposits and withdrawals)
Rideau-Sussex Branch
700 Sussex Drive
Suite 2
Ottawa (ON) K1N 1K4
ATM (deposits and withdrawals)
Eastern Ontario Locations
Branches
You can obtain most of our products and services at our service centres. Find the closest service centre.
Alexandria Branch
255 Main Street South
Alexandria (ON) K0C 1A0
ATM (deposits and withdrawals)
Alfred Branch
499 Saint-Philippe Street
PO Box 231
Alfred (ON) K0B 1A0
ATM (deposits and withdrawals)
Casselman Branch
641 Principale Street
PO Box 280
Casselman (ON) K0A 1M0
ATM (deposits and withdrawals)
Cornwall Branch
840 Pitt Street
Cornwall (ON) K6J 3S2
ATM (deposits and withdrawals)
Embrun Branch
859 Notre Dame Street
Embrun (ON) K0A 1W0
ATM (deposits and withdrawals)
Hawkesbury Branch
480 Main Street East
Hawkesbury (ON) K6A 1A9
ATM (deposits and withdrawals)
Rockland Branch
1545 Laurier Street
PO Box 641
Rockland (ON) K4K 1L4
ATM (deposits and withdrawals)
Available at this location
ATM (deposits and withdrawals)
Learn more about your credit union
Desjardins Ontario Credit Union is part of the largest cooperative financial group in North America. Supported by an extensive network, we’re there for you whenever and wherever is most convenient. Meet with us to discuss your personal, business or wealth management needs, and do your everyday banking using our mobile and online services.
See what we offer for
Business services
No matter the size of your business, we can help you choose the right products and services to match your goals.
Our specialists in sectors such as agriculture, agri-food, automotive, real estate, mining, manufacturing, tech, healthcare or franchising are here to advise you in branch, at your place of business or remotely.
Credit union news
Check out our Facebook External link. page and YouTube External link. to stay informed about news, contests and events at Desjardins Ontario Credit Union.
Our team
- Board of directors
- Management
Board of directors
Elected by fellow credit union members to represent them, directors participate in the administration and operation of their cooperative.
Francine Côté
Chair
Chair
Valérie Doré
Vice-Chair
Vice-Chair
Sylvain Charlebois
Secretary
Secretary
William Boucher
Assistant Secretary and Treasurer
Assistant Secretary and Treasurer
France Bélanger-Houle
Director
Director
Alexandre Bouffard
Director
Director
Camila Bousquet
Director
Director
Bululu Kabatakaka
Director
Director
Roger Gauthier
Director
Director
Alain Larocque
Director
Director
Martine Nolin
Director
Director
Estelle Patenaude
Director
Director
Philippe Pépin
Director
Director
Alexandre Toupin
Director
Director
Maxine Vincent
Director
Director
Arielle Kaneza
Intern Director
Intern Director
Management
Managers do what's best for our members and clients by protecting their interests and offering them sound and profitable financial services.
William Boucher
General Manager and Chief Operating Officer
General Manager and Chief Operating Officer
Richard Fortin
Director Governance and Board Liaison
Director Governance and Board Liaison
Stéphan Plante
Vice President Ontario Member Experience and Retail Banking
Vice President Ontario Member Experience and Retail Banking
Richard Dupuis
Vice President Ontario Commercial and Business Banking
Vice President Ontario Commercial and Business Banking
Nader Guirguis
Vice President Ontario Wealth Management
Vice President Ontario Wealth Management
Line Haché
Director Human Resources
Director Human Resources
Michael Béland
Director Operations and Support functions
Director Operations and Support functions
Sophie Gingras
Director Communications and Community Relations
Director Communications and Community Relations
Karine Foster
Vice President Business Development
Ottawa and Eastern Ontario
Vice President Business Development
Ottawa and Eastern Ontario
Josée Préseault
Vice President Business Development
Toronto, Southwestern and Northern Ontario
Vice President Business Development
Toronto, Southwestern and Northern Ontario
Félix Letourneau
Director Member Services
Director Member Services
Annie Piché
Director Business Development Support
Director Business Development Support
Hicham Benkirane
Director Risk Management
Director Risk Management
Pascale Bazinet
Director Property Management and Administration Services
Director Property Management and Administration Services
Maria Caballero
Director Mortgage Business Development
Director Mortgage Business Development
Gabriel Godin
Vice President Business Banking
Vice President Business Banking
Stéphane Chenier
Vice President Real Estate Financing
Vice President Real Estate Financing
Ronald Smith
Vice President Agricultural Banking
Southwestern Ontario
Vice President Agricultural Banking
Southwestern Ontario
Wesley Ladouceur
Vice President Business Banking
Southern Ontario
Vice President Business Banking
Southern Ontario
Mylène Blanchard
Associate Vice President Business Banking
Associate Vice President Business Banking
Neville Kidd
Associate Vice President Real Estate Financing
Associate Vice President Real Estate Financing
Kevin Mallette-Dacres
Associate Vice President Real Estate Financing
Associate Vice President Real Estate Financing
Alain Boisvenue
Director Business Development Support
Director Business Development Support
David Deschênes
Director Ontario Signature Service
Director Ontario Signature Service
Khadija Azizi
Vice President and Regional Director Ontario
Private Wealth Management
Vice President and Regional Director Ontario
Private Wealth Management
Julie Ouellet
Vice President and National Sales Director
Desjardins Securities
Vice President and National Sales Director
Desjardins Securities
Louis D'Anjou
Vice President Business Development
Online Brokerage
Vice President Business Development
Online Brokerage
Andrew Martin
Vice President Private Banking Services
Vice President Private Banking Services
About the AGM
Date of the last AGM: April 11, 2025
Our annual general meeting is held in April.
How to join the board of directors
The call for nominations starts each year in the third week of January and remains open for at least 20 days. In the meantime, you can contact us to express your interest in a director position.
To learn more, see the Become a director of the credit union page.
Annual report
Involvement in the community
Guided by a strong commitment to our community, we help it thrive by supporting meaningful projects.
For more information, see our partnership request form.
Scholarships and financial support
Every year, we also support our members through our scholarship and financial assistance programs.