Personal services
Book an appointment
On AccèsD
Book an appointment on AccèsD if you're a member, and meet with an advisor online, in person or over the phone.
Book an appointment on AccèsD. - This link opens in a new tab.
Frequently asked questions
How do I change my address? How can I get a void cheque with my account information? How can I avoid NSF fees? Why do error messages sometimes appear on AccèsD? I received a phishing email. What do I do? Can I transfer funds to someone who isn't a Desjardins member? What changes can I make to my AccèsD bill file?
for information about the reference number to enter.Phone
We can call you when it’s convenient.
Schedule
a call
Montreal area:
514-224-7737 (514-CAISSES)
Canada and the U.S.:
1-800-224-7737 (1-800-CAISSES)
Advice and appointments
By phone
We can call you when it's convenient.
Schedule a call - with the mortgage financing team.
Monday to Friday: 8 AM to 9 PM
Saturday: 9 AM to 6 PM
Montreal area:
514-745-9499 - Montreal area mortgage services. This link opens your phone app.
Elsewhere in Canada:
1-844-626-2476 - Canada-wide mortgage services. This link opens your phone app.
With the help of an advisor
Book a remote or in-person appointment on AccèsD.
Mortgage representative services
Find a mortgage representative in your area.
Frequently asked questions
Can I transfer funds from my line of credit to my everyday account? How do I go about making a principal payment on a loan or requesting a payment agreement? What's the difference between a Desjardins Auto and Leisure Vehicle Loan and a Desjardins Auto+ Loan? How do I have my first student loan disbursement deposited to my Desjardins account?
Contact us
If you're a member, you can log in to AccèsD and send us a message.
Send us
a message through AccèsD - This link
will open in a new
window.
Phone
We can call you when it’s convenient.
Schedule
a call
Montreal area:
514-224-7737 (514-CAISSES)
Canada and the US:
1-800-224-7737 (1-800-CAISSES)
On AccèsD
Book an appointment on AccèsD if you're a member, and meet with an advisor online, in person or over the phone.
Book an appointment on AccèsD. - This link opens in a new tab.
Contact us
If you're a member, you can log in to AccèsD and send us a
message.
Send us a message through AccèsD - This link will open in a new
window.
Phone
We can call you when it’s convenient.
Schedule
a call
Montreal area:
514-224-7737 (514-CAISSES)
Canada and the US:
1-800-224-7737 (1-800-CAISSES)
Countries served by the international number: Australia, Belgium, Brazil, China (Hong Kong), Cuba, Denmark, Finland, France, Germany, Greece, Holland, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Morocco, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom.